J&S Autohaus III

Andy was very easy to work with and throughly communicated steps day by day. Very happy working with J&S Autohaus

Dan was absolutely exceptional — responsive, helpful, and a pleasure to work with. The vehicle itself was in fantastic condition, exactly as advertised, and I’d rate it a 10/10. That said, the overall out-of-state purchase experience felt disorganized. Communication from the finance office was nearly impossible, and Dan was my only point of contact throughout. While he did his best, I had no clear access to someone who could answer finance-specific questions. There was confusion around the temporary tag, title process, and what steps I needed to take once the vehicle arrived in Kentucky. I still can’t fully enjoy the car because it can’t be registered or inspected here yet. Great car, great sales rep — but the backend process needs serious improvement for out-of-state buyers.

Bought a car from them remotely and they did not deliver what they promised. Sales team not professional even though the business/finance team was decent.

My experience with this dealership has been a very pleasant experience! My sales consultant Rami was pleasant, profession, and efficient! I live in North Carolina and the dealership was in NJ. We spoke on the phone, he sent me a detailed video of my car, we made an acceptable deal, I went to NJ and picked up my car. I am 69 and have purchased many cars in my lifetime. In my opinion Rami was the best salesperson that I have ever delt with!!! No tricks, no games, just great service at the highest level. I will go back to this dealership when I'm ready for my next car!!! This dealership has nothing but the hottest and highest-level cars at the best price period!!! Ask for Rami and he will make it happen!!!

There were multiple issues with the car not discussed at the time of sale. Calls have not rectified these issues and currently I have had to pay repair bills in excess of $1500, keeping in mind that this car was purchased only 3 weeks ago.

Terrible customer service and experience. Literally minutes after buying the car I point out visible issues with the car, the attitude the entire time has been dismissive and condescending. They asked me to come back during the week for their technicians to fix the issue, I wasted my time as only the smallest issue was addressed, they asked me to go to the manufacturer to fix the others. Despite claims on their website about their inspection process there were multiple visible issues and hidden issues with the car. The manufacturer couldn’t believe that anyone at J&S approved this car to be resold as there were so many issues and missing parts and faulty work done by the prior owner of the car that the dealer could have easily identified and fixed during their inspection process before putting it on the market for sale. I bought a car because of the reputation of a luxury dealership, instead I was met with a car that had no business being cleared for sale, has been in the shop for weeks, and as cost me money out of pocket I need reimbursed and time out of my day.

These guys consistently make my family feel like we're in a place that takes care of its customers. Turns out you can be both cool, and an excellent place to do business for people who share your passion for sweet rides !

I recently purchased a used car and had an amazing experience thanks to Rami. From start to finish, he was genuinely helpful, honest, and incredibly responsive. He answered all my questions quickly and made sure I felt confident in my purchase. Unlike other salespeople, Rami never pressured me—he truly cared about finding the right car for me. The financing process with Sal was also quick and easy, making the whole experience even smoother. I couldn’t be happier with my car! If you’re looking for a great experience, I highly recommend asking for Rami!

Would not daal with again. Quick sale salesman Ramy did not care to show me the specs of the car and how it functions just wanted to get out for the day. No follow up calls after the sale.

The whole experience was very smooth，Filip is very professional and very responsive. Will definitely come back if needed.