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Transportation Center Of Western New York

(39 reviews)
Visit Transportation Center Of Western New York
Sales hours: 9:00am to 4:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(716) 210-7105 (716) 210-7105

Reviews

(39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This PLACE NEEDS TO SHUT DOWN.

This PLACE NEEDS TO SHUT DOWN. Mike is very dishonest after selling a car. After confronting him and having all documents. The car needs work. Oil housing , leaking from the ground, windshield crack, who sells that? He may have done illegal inspection or his friends just did the inspection like it’s not having issues. Please take your business elsewhere. Mike is a dishonest,Theft and a Facebook crook.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike the salesman is very dishonest, I was told the truck

Mike the salesman is very dishonest, I was told the truck I planned to buy was going to the shop for an oil change and spark plugs. Told me 3 times it got done and after picking up the truck neither had been done, the oil was already 2000 miles past when it should have been changed but they don’t care what happens a few thousand miles after you buy it. On my drive home I got alerts non stop to service the trailer brake system as well as the abs system and I then the check engine light comes on for a misfire!! I will say Jimmy did the right thing and gave me my money back but Mike is a shady person that will lie straight to your face!! Absolutely unacceptable and no way to do business!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I haven’t spoken to anyone yet so I’m still waiting to

I haven’t spoken to anyone yet so I’m still waiting to hear from someone from the company

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I'd give them a zero star if I could they gave me the run

I'd give them a zero star if I could they gave me the run around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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my experience is incomplete and redundant.

my experience is incomplete and redundant. repetitive offers continue and I have yet to set up an appointment to check out a specific model. the service address has changed but the advertisement still shows the old address. let's catch up ok?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I went there with ,y wife and, this car s already sold

I went there with ,y wife and, this car s already sold someone had already bought it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service and great selection of cheap

Excellent customer service and great selection of cheap vehicles I really enjoy this dealership a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Meeeeh

I was stuck truck shopping at the height of the market. Since I didn’t want to get majorly ripped off, I had to settle for paying 5k for a 2.5k vehicle at this place. Customer service was meh. Owner was best described as brusk. Maybe in more typical markets products and prices would be better. Still, I would be extraordinarily cautious if I choose to purchase from this dealer.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This car dealership never responded to my inquiry.

This car dealership never responded to my inquiry. I received no response whatsoever. They did not respond.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

they never contacted me.

they never contacted me. I wanted to buy a car i liked from their dealer but they show no interest in selling. never heard from them for anything very disapointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.