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Chicago Motors Direct

(62 reviews)
Visit Chicago Motors Direct
Sales hours: 11:00am to 7:00pm
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Sales
Monday 11:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 11:00am–7:00pm
Friday Closed
Saturday Closed
Sunday Closed
(630) 883-4375 (630) 883-4375

Inventory

See all 41 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2022.
Quality pre-owned hand picked vehicles!

At Chicago Motors Direct located in Addison IL we have a passion for vehicles. We also have a passion for helping customers. Put those two things together and you get the most satisfying hassle-free car buying experience you've ever had. We pride ourselves on stocking an impressive inventory lineup of quality used cars trucks and SUVs that is sure to meet your needs. Service reliability and quality that's Chicago Motors Direct!
Clean Quality Vehicles

Reviews

(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chicago Motors Direct from DealerRater.

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I recently purchased a car and my experience was

I recently purchased a car and my experience was fantastic! They provided exceptional service throughout the entire process. They were knowledgeable, friendly, and made sure I found the perfect vehicle for my needs. The entire transaction was smooth and hassle-free. I highly recommend chicago motors direct to anyone looking for a quality vehicle. Thank you for making it such a positive experience!

I recently purchased a car and my experience was

I recently purchased a car and my experience was fantastic! They provided exceptional service throughout the entire process. They were knowledgeable, friendly, and made sure I found the perfect vehicle for my needs. The entire transaction was smooth and hassle-free. I highly recommend chicago motors direct to anyone looking for a quality vehicle. Thank you for making it such a positive experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had an amazing experience buying car at CMD.

Had an amazing experience buying car at CMD. The team helped me select the right car for me and walked me through every step of the purchase. Love driving my Jetta TDI

Had an amazing experience buying car at CMD.

Had an amazing experience buying car at CMD. The team helped me select the right car for me and walked me through every step of the purchase. Love driving my Jetta TDI

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worked with a gentleman who goes by Mo to help me finance

Worked with a gentleman who goes by Mo to help me finance and purchase a 2013 VW Jetta Sportwagen, TDI, manual trans. It's a very hard to find car. Not only was he helpful in listening to, and fulfilling my needs - he was also very *very* patient. This deal took about three weeks to get locked in because of some static I got from my credit union. Shipped the car to my door with no issues, supported me for about a week after the purchase, always got return communications in a more than reasonable time frame.

Worked with a gentleman who goes by Mo to help me finance

Worked with a gentleman who goes by Mo to help me finance and purchase a 2013 VW Jetta Sportwagen, TDI, manual trans. It's a very hard to find car. Not only was he helpful in listening to, and fulfilling my needs - he was also very *very* patient. This deal took about three weeks to get locked in because of some static I got from my credit union. Shipped the car to my door with no issues, supported me for about a week after the purchase, always got return communications in a more than reasonable time frame.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience, professional and courteous.

Great experience, professional and courteous. First off, I was an out-of-state buyer. Looking at vehicle online, there were 100+ great photos, Mo sent me two video walk-arounds and offered to FaceTime if I had any additional concerns. For those buying online, this is a very reputable dealer. I sent a deposit via Zelle. Mo held vehicle and cancelled other showings for that day, as promised. The price was more than fair for my vehicle. At the time, there was not another for sale, in the entire country, with less miles in my preferred configuration (TDI). He even arranged shipping for a very reasonable price and within a few days of the purchase. They handled the out-of-state title transfer for me. I'd never purchased a vehicle without seeing in person and driving. Mo delivered on service and quality. The vehicle was as advertised, an awesome find. I'd buy from Chicago Motors Direct again, without hesitation. They have an awesome inventory of hard to find German vehicles and are knowledgeable about them. Thanks Mo, for an awesome experience and an awesome vehicle, I'll be watching your inventory.

Great experience, professional and courteous.

Great experience, professional and courteous. First off, I was an out-of-state buyer. Looking at vehicle online, there were 100+ great photos, Mo sent me two video walk-arounds and offered to FaceTime if I had any additional concerns. For those buying online, this is a very reputable dealer. I sent a deposit via Zelle. Mo held vehicle and cancelled other showings for that day, as promised. The price was more than fair for my vehicle. At the time, there was not another for sale, in the entire country, with less miles in my preferred configuration (TDI). He even arranged shipping for a very reasonable price and within a few days of the purchase. They handled the out-of-state title transfer for me. I'd never purchased a vehicle without seeing in person and driving. Mo delivered on service and quality. The vehicle was as advertised, an awesome find. I'd buy from Chicago Motors Direct again, without hesitation. They have an awesome inventory of hard to find German vehicles and are knowledgeable about them. Thanks Mo, for an awesome experience and an awesome vehicle, I'll be watching your inventory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went to buy a Honda and couldn’t be more satisfied.

Went to buy a Honda and couldn’t be more satisfied. Arslan and Muhammed are very knowledgeable and professional about their job. They also made the process smooth and quick. I will be coming here for my next used car! Thank you🙏

Went to buy a Honda and couldn’t be more satisfied.

Went to buy a Honda and couldn’t be more satisfied. Arslan and Muhammed are very knowledgeable and professional about their job. They also made the process smooth and quick. I will be coming here for my next used car! Thank you🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently purchased a car from Chicago Motors Direct and

I recently purchased a car from Chicago Motors Direct and had an outstanding experience. The staff was professional and I highly recommend Chicago Motors Direct to anyone in search of a quality vehicle and exceptional service. Muhammed is a great salesman and knows what he is doing. Thank you!

I recently purchased a car from Chicago Motors Direct and

I recently purchased a car from Chicago Motors Direct and had an outstanding experience. The staff was professional and I highly recommend Chicago Motors Direct to anyone in search of a quality vehicle and exceptional service. Muhammed is a great salesman and knows what he is doing. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Drove from Chicago to test drive car and the car was in a

Drove from Chicago to test drive car and the car was in a different location

Drove from Chicago to test drive car and the car was in a

Drove from Chicago to test drive car and the car was in a different location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

By village code we can only operate on a by appointment only. I'm really not in the mood to lose my business license simply because you cant call and confirm your appointment. i don't care if you the pope and you drove in from Alaska. I cannot take walk ins. Good day sir.

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Great Comunication And Great Cars for sale.

Great Comunication And Great Cars for sale. Mo was the best in describing the car and working with to make it a seamless experience ,He went above and beyond what a normal dealership would do. Mo anwsered all my questions and and was willing to negotiate with me on the price and Also arange delivery to my doorstep and delivered exactly on time. I will certainly look for my next car at Chicago Motors Direct. Walk around is a great feature to use. May You Find Your Next At Chicago Motors Direct.Thank You Again Mo

Great Comunication And Great Cars for sale.

Great Comunication And Great Cars for sale. Mo was the best in describing the car and working with to make it a seamless experience ,He went above and beyond what a normal dealership would do. Mo anwsered all my questions and and was willing to negotiate with me on the price and Also arange delivery to my doorstep and delivered exactly on time. I will certainly look for my next car at Chicago Motors Direct. Walk around is a great feature to use. May You Find Your Next At Chicago Motors Direct.Thank You Again Mo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have reached out more than once.

I have reached out more than once. No response. I think it may be a fake ad.

I have reached out more than once.

I have reached out more than once. No response. I think it may be a fake ad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

You submitted a lead but put in an incorrect email address! Best way to reach us is by phone (630)-400-9707. Thanks

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I recently purchased a 2011 VW Jetta TDI from Chicago

I recently purchased a 2011 VW Jetta TDI from Chicago Motors Direct, and I couldn’t be happier with the entire experience. Despite the distance, with the car being shipped all the way to Washington State, the process was incredibly smooth and efficient. From the outset, the team at Chicago Motors Direct demonstrated exceptional professionalism and expertise. They provided thorough and transparent information about the vehicle, ensuring I was fully informed before making my decision. The car arrived in pristine condition, exactly as described, which speaks volumes about their commitment to quality and customer satisfaction. Communication was excellent throughout the process, with regular updates and prompt responses to all my inquiries. They made the shipping process straightforward and stress-free, handling all the logistics with great care. Chicago Motors Direct truly exceeded my expectations, and I highly recommend them to anyone looking for a top-notch vehicle and stellar service, no matter where you are located. They have earned my highest praise and trust.

I recently purchased a 2011 VW Jetta TDI from Chicago

I recently purchased a 2011 VW Jetta TDI from Chicago Motors Direct, and I couldn’t be happier with the entire experience. Despite the distance, with the car being shipped all the way to Washington State, the process was incredibly smooth and efficient. From the outset, the team at Chicago Motors Direct demonstrated exceptional professionalism and expertise. They provided thorough and transparent information about the vehicle, ensuring I was fully informed before making my decision. The car arrived in pristine condition, exactly as described, which speaks volumes about their commitment to quality and customer satisfaction. Communication was excellent throughout the process, with regular updates and prompt responses to all my inquiries. They made the shipping process straightforward and stress-free, handling all the logistics with great care. Chicago Motors Direct truly exceeded my expectations, and I highly recommend them to anyone looking for a top-notch vehicle and stellar service, no matter where you are located. They have earned my highest praise and trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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