Reviews
Was at Group 1 Subaru for service, Saloum Bouchaaya was
Was at Group 1 Subaru for service, Saloum Bouchaaya was my advisor. He was excellent; professional, curtious, and on top of my service work during the day. I could tell that he made a big effort to make sure that I understood what was going on with my repairs. If he didn't know the answer, he found out quickly. All of this seemed natural to him, not forced. I would recommend him to anyone needing service there.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The staff is fantastic—warm, welcoming, and always ready
The staff is fantastic—warm, welcoming, and always ready to help. Every team member is incredibly knowledgeable and eager to assist with anything you need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. Very clean and organized facility. The service team is exceptional. I will be coming back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. My complaints to the young lady that took good care of me and the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went for an oil change on my 2019 crosstrek.
Went for an oil change on my 2019 crosstrek. They were attentive, I think the oil change was only an hour long. I was sent a text with a link to watch the status of my car as it was getting serviced. I also received a free car wash after my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JR was my customer service representative and he was
JR was my customer service representative and he was great. He kept me updated on the progress of my vehicle. He also provided me with a loaner vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.
Excelente servicio y atención de Edgardo, mi compra fue
Excelente servicio y atención de Edgardo, mi compra fue rápida y divertida, me habló de mis opciones y me ayudó a elegir un auto de acuerdo a mis necesidades.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. No dudes en contactarnos si hay algo más que podamos hacer por ti.
Awesome facility, processes and staff.
Awesome facility, processes and staff. Keanu our Service Rep was well versed, attentive and kept me informed throughout the process. The waiting area and service reception area are top tier. The service was performed in a timely manner and applicable recommendations were made without pressure. Always great experience with Gilbert and his team. Thank you El Paso Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excelente servicio y atenci�n de Edgardo, mi compra fue
Excelente servicio y atenci�n de Edgardo, mi compra fue r�pida y divertida, me habl� de mis opciones y me ayud� a elegir un auto de acuerdo a mis necesidades.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Montiel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
My experience with Subaru El Paso was excellent .
My experience with Subaru El Paso was excellent . The price was acceptable and employees friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru El Paso! Thank you, and have a fantastic day!