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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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Easy dealing with salesman.

Easy dealing with salesman. Second Nissan bought in last 6 months. Will go back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice sales staff and finance person.

Very nice sales staff and finance person. No high pressure sales. Very good experience - would buy again from there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First time back to have our vehicle serviced for the

First time back to have our vehicle serviced for the first oil change and they were quick to get it in and do what was needed. Didn’t wait long at all and we loved that. Good job Moses Nissan!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service dept failed to do what they are suppose to do

Service dept failed to do what they are suppose to do based on the 14pt inspection and the maintenance agmt I bought when I purchased the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jane! I'm sorry to hear we failed to provide you with the service you were supposed to receive when you visited our service department. I am going to forward your review to our management team for follow-up. Thank you for choosing Moses. We appreciate you.

This was my first time at the dealership getting service

This was my first time at the dealership getting service completed for a recall. The service consultant was very knowledgeable and professional. The waiting area was clean and comfortable. I look forward to getting my vehicle serviced here in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Derrick was very helpful in finding what l was looking

Derrick was very helpful in finding what l was looking for will recommend him anytime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

Great service! They were fast and friendly. Quick to respond to our questions and calls. I would highly recommend them. The best dealership we've been to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Codie Adkins was a great salesperson to work with.

Codie Adkins was a great salesperson to work with. He took time to listen to what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Codie Adkins was a great sales person.

Codie Adkins was a great sales person. Very helpful and answered all our questions. He wasnt pushy, just let us look and decide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had our car towed in for service, their service

Had our car towed in for service, their service department was responsive, promptly diagnosed the problem and fixed it. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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