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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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The service department was very friendly including the

The service department was very friendly including the shuttle driver. The service on my vehicle was great. I would recommend your dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Donald! Thank you for giving us a truly complimentary, 5-star review. We appreciate you.

We would like to thank Darius Adkins for being patient t

We would like to thank Darius Adkins for being patient t and helping into our new vehicle! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi! Thank you for giving Darius the opportunity to earn your business. We appreciate you.

Quick and efficient!

Quick and efficient! They get me in & out! Always a job well done! Very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Linda! Thank you for giving us a 5-star review. We appreciate you.

Quick and efficient inspection and Oil change.

Quick and efficient inspection and Oil change. Nathan did good and was very professional, thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Charlie! Thank you for your very complimentary review. We appreciate you.

Although I bought elsewhere, Aric and his manager did

Although I bought elsewhere, Aric and his manager did their very best to secure my business. I will give them another opportunity on my next car-buying journey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for giving us a 5-star review. We appreciate you giving us the opportunity to earn your business and look forward to our next chance.

Wonderful easiest car buying experience I have ever had!

Wonderful easiest car buying experience I have ever had! friendly staff! I highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kelly! Thank you for giving us an excellent review and recommendation. We appreciate you.

Misinformation conveyed by rep.

Misinformation conveyed by rep. Vague explanation provided by rep. Expensive. Value not worth it. Will get service at an another garage in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John! I'm sorry to hear you had a poor experience at our dealership. I have passed your information on to our management team for follow-up. Thank you for choosing Moses. We appreciate you.

Customer service and maintenance was amazing!

Customer service and maintenance was amazing!! Very good and very helpful!! I would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi RH! Thank you for your kind review and recommendation. We appreciate you.

Super helpful and all the staff is very friendly.

Super helpful and all the staff is very friendly. Thank you for making our car purchase experience easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Heather! Thank you for your excellent review. We appreciate you.

My salesperson, Joe Trammel (from the Chevrolet lot) was

My salesperson, Joe Trammel (from the Chevrolet lot) was awesome, even though I wanted a Nissan, not a Chevrolet, he had no problem walking me over there and helping me pick one out. He was very personable, professional, and courteous. He made the experience very comfortable and low pressure, which was what I wanted. He went above and beyond to make my purchase easy and not stressful. Definitely will refer friends and family to him and Moses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Hugh! Thank you for giving Joe an excellent review. I'm glad he did such a good job helping you with your Nissan purchase. Thank you for choosing Moses. We appreciate you.