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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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Matt was such a pleasure to work with and he was able to

Matt was such a pleasure to work with and he was able to find The perfect vehicle. He was very knowledgeable and helped us make the perfect decision. SEAN was so delighted with his new Kicks! The staff at Saint Albans was also excellent to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rita! Thank you for giving Matt and our staff such an excellent review and thank you for choosing Moses. We appreciate you.

Just want to say Sammy Williams was amazing!

Just want to say Sammy Williams was amazing!! Not only was he patient in waiting for me to be ready after my first visit two weeks ago and he was kind and helpful in selecting the best truck for my needs! He went above and beyond even staying late to get the deal done last night!! So I will have my truck for my big move, today!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jennifer! Thank you for giving us a great, 5-star review. I'm glad Sammy did such a good job for you and worked so hard to get you in the truck you need. Thank you for choosing Moses. We appreciate you.

I took my car in for first service at Moses Nissan

I took my car in for first service at Moses Nissan yesterday, and was more than happy with the excellent attention to detail, related to my needs. My service advisor, Nick, made sure all of my concerns were addressed, and taken care of while I was there. Waiting area was comfortable, and all employees were friendly, and courteous. I mentioned my pleasant experience at Moses Nissan to my nephew, and he reported his recent appointment there was great as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

HI Dawn! I'm glad you had a great experience getting the first service done on your car. Thank you for giving us an excellent review. We appreciate you.

Service was great!

Service was great! It was thorough, fast and very professional. Agent even remembered that I had purchased free oil changes when I had bought vehicle in Louisville, KY.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Carl! Thank you for giving us a wonderful review. I'm glad you had such a good experience. We appreciate you.

Complete, correct and fast.

Complete, correct and fast. As is always. Arrived early completed long before I expected and at the right that price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kenton! Thank you for giving us an excellent review. I'm glad you had such a good experience with our dealership's service department. Thank you for choosing Moses. We appreciate you.

I have had my car serviced multiple times at the

I have had my car serviced multiple times at the dealership. I staff has always been very friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Barbara! Thank you for bringing your car to us for service and for giving us an excellent review. We appreciate you.

Moses Nissan is great to deal with.

Moses Nissan is great to deal with. This is our second vehicle purchased off the lot. Both purchases went smooth, zero pressure. Ben Barton was great to deal with and worked around our busy Saturday schedule to complete the transition on my daughters new Nissan Sentra. I would highly recommend the dealership and sales associate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brian! Thank you for giving us a wonderful review and for your recommendation. We appreciate you.

Great place to deal with.

Great place to deal with. I checked other states for a better deal and no one could come close. Thanks Codie Adkins for all the help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark! Thank you for giving us and Codie an excellent review. It's great to hear we offered the best deal of all the ones you were offered. Thank you for choosing Moses. We appreciate you.

We LOVE Moses dealership.

We LOVE Moses dealership. GREAT customer care from Aric Taylor. Best ever buying experience!!!!! 🩵. We ALWAYS buy from Moses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mary! It's great to hear your "best ever buying experience" has been at our dealership. I'm glad Aric has done such a good job taking care of you. Thank you for giving us a great review. We appreciate you.

Great customer service!

Great customer service! Professional but kind and friendly. Clean and modern restrooms as well. Took care of my vehicle as needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Bonita! Thank you for giving us such a nice review. It always makes us happy when a customer has a good experience with our dealership. Thank you for choosing Moses. We appreciate you.