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Scranton Chevrolet of Norwich

(2,373 reviews)
Visit Scranton Chevrolet of Norwich
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:30pm 8:00am–5:00pm
Tuesday 9:00am–6:30pm 8:00am–5:00pm
Wednesday 9:00am–6:30pm 8:00am–5:00pm
Thursday 9:00am–6:30pm 8:00am–5:00pm
Friday 9:00pm–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (860) 786-6448 (860) 786-6448
Used (860) 786-6450 (860) 786-6450
Service (860) 786-6451 (860) 786-6451

Reviews

(2,373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton Chevrolet of Norwich from DealerRater.

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I contacted Scranton Chevy because they had more...

I contacted Scranton Chevy because they had more competitive pricing on new Silverados then other Chevy dealerships in CT, RI or MA. Josh from Sales responded within 24 hours of my initial contact, and was extremely responsive as we worked through pricing, trade-in offer, and potential upgrades on the new truck. The day of purchase was smooth. James from Finance was diligent and jumped through hoops to adjust the structure of the GM loan to help me get the most for my dollar. Overall excellent experience. Got the truck I wanted at bottom dollar with top dollar service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

10/10 would recommend anyone to come here to purchase a...

10/10 would recommend anyone to come here to purchase a car, made my purchase in and out real easy. Finance actually looks to get you into a low apr.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Took great care of my car! They were able to find a...

Took great care of my car! They were able to find a concerning issue with my car when I went just for my oil change. Couldn’t have been happier with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic service. They keep you informed about your...

Fantastic service. They keep you informed about your vehicle and up to date the work that is being done. The waiting area is cery comfortable too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Salesman Josh was awesome and very knowledgeable. I...

Salesman Josh was awesome and very knowledgeable. I didn't think I would be purchasing a car on day one, but he had me sold on the car the minute I saw it. A great value at a fair price. It was my first time buying a car, and the only thing I wasn't so happy with was feeling rushed out the door when I had questions about the different things I was signing on close with the finance manager. They were very busy and COVID obviously effected their processes, but other first time buyers could certainly feel pressured. Otherwise, the experience was awesome and I am confident I drove off the lot with a great car that will last for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Some of the best customer service I have ever...

Some of the best customer service I have ever experienced! Courteous, knowledgeable, helpful and not pushy. Very professional. Josh in sales went the extra mile to get a newly arrived car ready for a test drive. James went the extra mile to get us the best financing rate in the area. Top notch from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy going staff will work with you. Very clean...

Easy going staff will work with you. Very clean environment during covid-19 Gave us all our options on paper Definitely recommend this dealership. Thanx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kamila is amazing! She took care of all my needs and...

Kamila is amazing! She took care of all my needs and answered all my questions with no hesitation! I would recommend to everyone! Thank you so much for everything Kamila!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am extremely excited and appreciative of my buying...

I am extremely excited and appreciative of my buying experience recently. In the height of Covid19, Josh, the salesperson, went above and beyond. James thank you for helping secure me a lower rate loan for my new purchase. Josh is a terrific at his job and if you are in the market for buying a new car in these hectic times then I highly recommend going to see Josh!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tutor was amazing. Knowledgeable, helpful. This is the...

Tutor was amazing. Knowledgeable, helpful. This is the third vehicle we’ve purchased from Scranton. Dave was also an amazing help! Thank you and we may be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.