Skip to main content

Jerry Ward Autoplex

(1,627 reviews)
Visit Jerry Ward Autoplex
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

(888) 268-8271 (888) 268-8271

Inventory

See all 83 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2025.
Serving Union City TN and the surrounding communities Jerry Ward Autoplex is proud to be one of the premier pre-owned dealerships in the area. From the moment you set foot on our dealership lot you'll know our commitment to Customer Service is second to none. We strive to make your car-buying experience a great one and hope to not only help you with the purchase of your next vehicle but to win you over as a customer for life!
Don't Dream It Drive It!

Service center

Phone number (888) 268-8271

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,627 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

Want to share your experience with this dealership?

Write a review

Nice reliable people I would not care to deal with any

Nice reliable people I would not care to deal with any other dealership.I known Jerry for a very long time and he's a good f riend.

Nice reliable people I would not care to deal with any

Nice reliable people I would not care to deal with any other dealership.I known Jerry for a very long time and he's a good f riend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Show full review

Everyone is knowledgeable, friendly and helpful I really

Everyone is knowledgeable, friendly and helpful I really enjoyed my experience with Jerry Ward Autoplex

Everyone is knowledgeable, friendly and helpful I really

Everyone is knowledgeable, friendly and helpful I really enjoyed my experience with Jerry Ward Autoplex

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jerry Ward Autoplex.

Show full review

Great to do business with Excellent customer service

Great to do business with Excellent customer service Everything was as it was described Also paperwork was fast and easy

Great to do business with Excellent customer service

Great to do business with Excellent customer service Everything was as it was described Also paperwork was fast and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Show full review

Helpful and great service.

Helpful and great service. Todd always goes above and beyond to help us. Robert listens and works hard to make sure all issues are resolved.

Helpful and great service.

Helpful and great service. Todd always goes above and beyond to help us. Robert listens and works hard to make sure all issues are resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jerry Ward Autoplex!

Show full review

Great selection of cars.

Great selection of cars. Great service by the salesman showing all your options. Great feeling of a great deal from the owner. Great service department.

Great selection of cars.

Great selection of cars. Great service by the salesman showing all your options. Great feeling of a great deal from the owner. Great service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jerry Ward Autoplex. We look forward to having you as one of our valued customers for many more years to come!

Show full review

Did everything to make sure I was pleased with my

Did everything to make sure I was pleased with my vehicle, very professional and classy

Did everything to make sure I was pleased with my

Did everything to make sure I was pleased with my vehicle, very professional and classy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jerry Ward Autoplex.

Show full review

Took care of my problem very quick They were very kind

Took care of my problem very quick They were very kind and easy to deal with.

Took care of my problem very quick They were very kind

Took care of my problem very quick They were very kind and easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Show full review

Good guys who keep good vehicles and try to do what it

Good guys who keep good vehicles and try to do what it takes to help the customers.

Good guys who keep good vehicles and try to do what it

Good guys who keep good vehicles and try to do what it takes to help the customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Show full review

I recently purchased a 2024 Tahoe from Jerry Ward.

I recently purchased a 2024 Tahoe from Jerry Ward. Jerry goes beyond and treats you like family! This is my 3rd purchase from him.

I recently purchased a 2024 Tahoe from Jerry Ward.

I recently purchased a 2024 Tahoe from Jerry Ward. Jerry goes beyond and treats you like family! This is my 3rd purchase from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Jerry Ward Autoplex. We appreciate your business and hope to see you again soon!

Show full review

This is my third purchase from here and I highly

This is my third purchase from here and I highly recommend them to anyone looking for a vehicle. They are very great and professional people employed here. As a pastor it is very encouraging to go in a place of business and hear Christian music coming through the speakers. I will go back when in need of another vehicle.

This is my third purchase from here and I highly

This is my third purchase from here and I highly recommend them to anyone looking for a vehicle. They are very great and professional people employed here. As a pastor it is very encouraging to go in a place of business and hear Christian music coming through the speakers. I will go back when in need of another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jerry Ward Autoplex are glad to have you as a customer.

Show full review
See all 1627 reviews