Reviews
Best car experience!
Out of all the car lots I've shopped at. This one is by far the best. Never been so comfortable in signing my name.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to leave a review with us Christina! We appreciate your business and hope we'll see you again down the road!
Physician
Enjoyed the waiting area, the donuts, seating and could wander through show room. Met one of sales staff who was friendly.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bill Pettit, thank you so much for this wonderful response! We appreciate your kind words.
Disappointed in Service
Absolutely the worst experience trying to get my vehicle repaired. Car been in the shop for 5 days and still has not been up on a rack to look underneath... even though service manager lied & said it had been up yesterday. Communication is sub par? Have not received one phone call about my vehicle? I?ve made all the calls to the service area . No loaners for repeat customers like myself.... been doing business with Jim Glover for many years....that ends when I get my vehicle out of the shop.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs Linda Bernett
very pleasant process, all employees helpful, not at all stressful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
Service writer
Ron was the service writer and was totally customer service oriented. Considered going to Route 66 until I met Ron. Previous writer was too much interested in what could work out best for him. Thanks Ron for taking such good care of my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy you chose us for servicing your vehicle! Hope we won you over for servicing with us from here on out. Since we are always looking to improve, if we ever fall short of your expectations, please let us know!
Pleasant car buying experience
Don replied right away to our vehicle interest. Helped make our car buying as smooth as possible. Highly recommend working with Don. Very nice atmosphere at Jim Glover as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review on your car buying experience Adam! Glad Don represented us well. Have a great week and let us know if there is ever anything else we can help with!
Great Service
I was nervous buying a car. I haven’t bought one in several years and haven’t had a payment. Bryan and Mike helped out and made the experience bearable. So excited about my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful to hear Bryan took the pressure off the car buying process for you. We appreciate you choosing us with so many options out there and hope you'll tell all your friends and family!
the Jim Glover Chevy car buying experience
The buying process We experienced at the Glover Dealership was not what I expedted at all. My wife and I were both very happy and totally satisfied with the easy going nature of the sales team and process they led us through. Our personal thanks to Chris Amore and Mike Hastings for making our unexpected buying experience a pleasant one. Thanks, Pete
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi P. Chiconas, thank you so much for this wonderful response! We appreciate your kind words.
Friendly Salesman & Fast Paperwork
My husband and I came to Jim Glover in hopes of getting a new car. Our Salesman Bryan was great about showing us all of the features of our new Cruze and making sure we knew how to use all of the controls before we left the lot. He also went the extra mile and included a full tank of gas and helped us pair our phones to the car. He was great about making sure we got the pricing we were looking for and ultimately walking out with the car I had my heart set on. If you’re looking for a good place to go, Jim Glover on the river is the best choice!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy to hear Bryan went above and beyond getting you into your new Cruze! We appreciate you taking the time to leave us such a nice review and hope to see you back in for routine service. Have a great week!
Jim Glover
Kyle, "The Cowboy" was awesome and got us the best deal for our situation! I look forward to buying another car in the next couple of years!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Migie Heard, thank you so much for this wonderful response! We appreciate your kind words.