Reviews
Brandon with mobil service was on time, efficient, neat,
Brandon with mobil service was on time, efficient, neat, knowledgeable, customer friendly, and I strongly recommend this service.
Brandon with mobil service was on time, efficient, neat,
Brandon with mobil service was on time, efficient, neat, knowledgeable, customer friendly, and I strongly recommend this service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we're so glad to hear Brandon provided stellar assistance during your mobile service! Thanks for your recommendation from everyone at Mercedes-Benz of Orange Park.
Great service center as always.
Great service center as always. Excellent, friendly & professional. Special thanks to my service advisor Mike Louis for always updating me with what was going on with my car, great customer service.
Great service center as always.
Great service center as always. Excellent, friendly & professional. Special thanks to my service advisor Mike Louis for always updating me with what was going on with my car, great customer service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Josie, thank you for the review! We will pass it along to Mike and the team. See you next time at Mercedes-Benz of Orange Park!
Vehicle in on the 25 final repair for a tire was the 29
Vehicle in on the 25 final repair for a tire was the 29 not good
Vehicle in on the 25 final repair for a tire was the 29
Vehicle in on the 25 final repair for a tire was the 29 not good
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
No metro market for any brand should be covered by a
No metro market for any brand should be covered by a single franchisor. Fields Auto owning both MB of Orange Park and MB of Jacksonville reduces intra-brand competition, hence is a net negative for consumers here locally.
No metro market for any brand should be covered by a
No metro market for any brand should be covered by a single franchisor. Fields Auto owning both MB of Orange Park and MB of Jacksonville reduces intra-brand competition, hence is a net negative for consumers here locally.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your thoughts on this matter. We understand the importance of competition in providing value to our customers and appreciate your feedback. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Sean Dowling - General Manager - (904) 777-5900
Joe Wilson I recently took my car in for service, and,
Joe Wilson I recently took my car in for service, and, as always, I was highly impressed with Zarinea. From the moment I arrived, she was welcoming and attentive, ensuring that I felt comfortable and informed throughout the process. She took the time to explain how long Service B would take, and we said we would wait. She answered all my questions with patience and clarity. The service was completed ahead of time, and my car is still running like new! I highly recommend this dealership’s service department and am grateful for Zarinea’s work. Thank you for a wonderful experience!
Joe Wilson I recently took my car in for service, and,
Joe Wilson I recently took my car in for service, and, as always, I was highly impressed with Zarinea. From the moment I arrived, she was welcoming and attentive, ensuring that I felt comfortable and informed throughout the process. She took the time to explain how long Service B would take, and we said we would wait. She answered all my questions with patience and clarity. The service was completed ahead of time, and my car is still running like new! I highly recommend this dealership’s service department and am grateful for Zarinea’s work. Thank you for a wonderful experience!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe, thank you for sharing your five-star review of Zarinea and the service team! We appreciate your business and hope to see you again at Mercedes-Benz of Orange Park.
I had the same experience I have come to expect from
I had the same experience I have come to expect from Orange Park Mercedes: courteous, professional, with full attention to my vehicle. My service advisor also went the extra mile to help solve a glove box problem unrelated to the reason for my scheduled appointment. I left the dealership feeling very satisfied with the overall service!
I had the same experience I have come to expect from
I had the same experience I have come to expect from Orange Park Mercedes: courteous, professional, with full attention to my vehicle. My service advisor also went the extra mile to help solve a glove box problem unrelated to the reason for my scheduled appointment. I left the dealership feeling very satisfied with the overall service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debby, thank you for sharing your wonderful feedback! We're glad our service team went the extra mile to assist you. We appreciate both your kind words and your business. See you next time here at Mercedes-Benz of Orange Park!
We just bought a CPO Mercedes Benz GLS from them and
We just bought a CPO Mercedes Benz GLS from them and their followup service and attention to detail has been great. Zarinea made sure all the details were handled and has been a pleasure to work with.
We just bought a CPO Mercedes Benz GLS from them and
We just bought a CPO Mercedes Benz GLS from them and their followup service and attention to detail has been great. Zarinea made sure all the details were handled and has been a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, thank you for sharing your feedback about Zarinea and the team! We are honored to have your business and we're glad that you felt supported by our team throughout the process. From all of us at Mercedes-Benz of Orange Park, congratulations on your Certified Pre-Owned Mercedes-Benz GLS!
Ted & Rodney are simply the best.
Ted & Rodney are simply the best. I hope everyone that ever needs their car serviced these are the men!!!!
Ted & Rodney are simply the best.
Ted & Rodney are simply the best. I hope everyone that ever needs their car serviced these are the men!!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for choosing Mercedes-Benz of Orange Park! Your support means a lot to Ted and Rodney. We look forward to seeing you again!
Great customer service from Mike Louis who got my car on
Great customer service from Mike Louis who got my car on the road the same day I brought it in for an emergency tire repair.
Great customer service from Mike Louis who got my car on
Great customer service from Mike Louis who got my car on the road the same day I brought it in for an emergency tire repair.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cindy, we are delighted to hear that Mike was so helpful and ensured that your car was safely back on the road the same day! Thank you for choosing Mercedes-Benz of Orange Park and for sharing your experience. Have a great day!
Brandon came to house and downloaded software update .
Brandon came to house and downloaded software update . Very professional, love that they come to house and don’t have to drive to dealer.Was quick and worked great.
Brandon came to house and downloaded software update .
Brandon came to house and downloaded software update . Very professional, love that they come to house and don’t have to drive to dealer.Was quick and worked great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gayle, thank you for the great review of Brandon and the team at Mercedes-Benz of Orange Park! We appreciate your business and we hope to see you in the future.