Reviews
Great salesman Frank took care of my family every single
Great salesman Frank took care of my family every single thing I needed and's would fix all paperwork
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kenneth! Thank you for giving us a great review. We appreciate you.
I have dealt with Moses Chevrolet for several years when
I have dealt with Moses Chevrolet for several years when in need of service for my cars. Staff have always been friendly and helpful, while technicians have been thorough and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you so much for your kind review. We appreciate you.
Service
They did a great job on my GMC Terrain. But they should have put air in all the tires. But that?s ok, I can do it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gina! Thank you for giving us a 5-star review. We appreciate you.
I had a very good experience at Moses Chevrolet in St.
I had a very good experience at Moses Chevrolet in St. Albans with Joe Trammel. I got a great deal on a new car, and Joe was a knowledgeable, friendly salesman who worked hard to make sure I was able to get what I needed. He also gave me advice for my unique situation that led to my selling my old car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Laurel! Thank you for giving Joe a great review. I'm glad he did such a good job for you. Thank you for choosing Moses. We appreciate you.
Midnight Blue Tahoe
Friendly, didn't make us feel rushed. Worked with our bank for the financial part. No run around like we have experienced with other car purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carolyn! Thank you for giving us an excellent review. We appreciate you.
Staff went above the normal service to make sure my
Staff went above the normal service to make sure my problem was fixed. The service department worked quickly to gt me back in service asap.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for your 5-star review of our service department. We appreciate you.
Car was not available to view.
Car was not available to view. It was supposedly across the street in for maintenance. The salesman said he could take me over to see it, but when we went over we couldn’t find or see it. He called someone on the phone and I could hear the other person saying, “I told you it was locked up and you wouldn’t be able to see it. Why did you go over there.”. He wasted both of our times and I went elsewhere to buy a car.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi! I'm sorry to hear you couldn't see the car you came to see. It should have been prepped for you to look at it or you should have been told it was not yet available. I am going to forward your review to our management team for follow-up. Thank you for choosing Moses. We appreciate you.
Pleased with service and the experience with the staff.
Pleased with service and the experience with the staff. I like chevys and still have my 2012.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi! I'm glad you have had such good experiences at our dealership. Thank you for giving us a good review. We appreciate you.
Will low ball you on your trade in.
Will low ball you on your trade in. Be careful with this dealership. Not trustworthy.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi George! I'd like to learn more about your visit with us. I am forwarding your review on to our management team for follow-up. Thank you for giving us the opportunity to earn your business. We appreciate you.
Joe is the best! Excellent customer service.
Joe kept updating me on vehicles I was interested in until we got the perfect one, make, model, features, color and price! Can?t ask for more than that. Thanks Joe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Angela! Thank you for giving us such (and especially Joe) a 5-star review. I'm glad Joe did such a good job for you. Thank you for choosing Moses. We appreciate your business.