Reviews
Write a reviewThey did not contact me.
They did not contact me. They did not contact me. They did not contact me.
They did not contact me.
They did not contact me. They did not contact me. They did not contact me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Horrible horrible horrible
I went to Classic Motor Cars on 03/30/2023 to look at a vehicle that I was interested in purchasing. I was greeted by an employee by the name of Clayton Mcclain. Clayton showed me the vehicle I was interested in and I asked him if we could test drive the car. He told me that we could and would just need to go inside and get a copy of my license and insurance. He pulled the vehicle up in front of the building and had it "warming up". We went outside to look it over and drive it. Before we had the chance to drive the car he informed me that his manager did not want me driving the car and asked if there was anything that could be done in order to earn my business that day. I replied with a "no" to Clayton due to the fact that I felt like I was being treated poorly and also due to the fact that I was not even allowed to drive the vehicle. I ended up leaving the dealership and left a Google review of my experience. The following day 03/31/2023 I arrived to work as was asked by one of my employees if I was looking at a vehicle the previous day. I thought this was odd and asked my employee how he knew this. He told me that someone from the dealership called my store and asked if I was the store manager. After learning this information I checked the google reviews of my company. Shocked to find out that Clayton had left my company a one star review while also bashing my name as a person and telling the public not to do business at my location. My company takes all reviews very serious and our ownership responded to Claytons review which has put my job at jeopardy.
Horrible horrible horrible
I went to Classic Motor Cars on 03/30/2023 to look at a vehicle that I was interested in purchasing. I was greeted by an employee by the name of Clayton Mcclain. Clayton showed me the vehicle I was interested in and I asked him if we could test drive the car. He told me that we could and would just need to go inside and get a copy of my license and insurance. He pulled the vehicle up in front of the building and had it "warming up". We went outside to look it over and drive it. Before we had the chance to drive the car he informed me that his manager did not want me driving the car and asked if there was anything that could be done in order to earn my business that day. I replied with a "no" to Clayton due to the fact that I felt like I was being treated poorly and also due to the fact that I was not even allowed to drive the vehicle. I ended up leaving the dealership and left a Google review of my experience. The following day 03/31/2023 I arrived to work as was asked by one of my employees if I was looking at a vehicle the previous day. I thought this was odd and asked my employee how he knew this. He told me that someone from the dealership called my store and asked if I was the store manager. After learning this information I checked the google reviews of my company. Shocked to find out that Clayton had left my company a one star review while also bashing my name as a person and telling the public not to do business at my location. My company takes all reviews very serious and our ownership responded to Claytons review which has put my job at jeopardy.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
2010 Mustang GT500
I bought a 2010 Mustang GT500 from Tyler at Classic Motor Cars. I was a bit nervous because I was buying a car without seeing it first. Tyler made me feel much better about it. After buying it, Tyler picked me up at the airport and drove me to the dealer to pick up the car. Everything about the process was terrific. The car was as nice as I was told and he even sent pictures of the 2 flaws on the car before I bought it. It was a great experience and a great dealership.
2010 Mustang GT500
I bought a 2010 Mustang GT500 from Tyler at Classic Motor Cars. I was a bit nervous because I was buying a car without seeing it first. Tyler made me feel much better about it. After buying it, Tyler picked me up at the airport and drove me to the dealer to pick up the car. Everything about the process was terrific. The car was as nice as I was told and he even sent pictures of the 2 flaws on the car before I bought it. It was a great experience and a great dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Place to find the car of your dreams
If you have a dream car in mind this is the place to go. Call Scott Brand he went way beyond the call of duty here by finding a Dodge Challenger SRT8 plum crazy purple. We live 5 hours away and Scott made it so easy with getting it financed as well as making us feel like family. He defiantly was a pleasure to do business with and plan to contact him when my daughter is ready.
Amazing Place to find the car of your dreams
If you have a dream car in mind this is the place to go. Call Scott Brand he went way beyond the call of duty here by finding a Dodge Challenger SRT8 plum crazy purple. We live 5 hours away and Scott made it so easy with getting it financed as well as making us feel like family. He defiantly was a pleasure to do business with and plan to contact him when my daughter is ready.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place
I found my dream car here. I called and was immediately helped by Scott. He was eager to help answer all questions I had. I live in Austin so I wouldn't drive all the way to Lubbock if there wasn't a great amount of trust there.
Great place
I found my dream car here. I called and was immediately helped by Scott. He was eager to help answer all questions I had. I live in Austin so I wouldn't drive all the way to Lubbock if there wasn't a great amount of trust there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diamond in the rough
After months of searching for the Porsche Cayman I finally found the one that checked every box. I emailed them and immediately received a reply from Scott. He was nice to talk to and helped me with my trade. I drove 5 hours from Austin to buy the car. I had full trust in them. Needless to say I was very happy with the car and the dealership. I was in and out in an hour.
Diamond in the rough
After months of searching for the Porsche Cayman I finally found the one that checked every box. I emailed them and immediately received a reply from Scott. He was nice to talk to and helped me with my trade. I drove 5 hours from Austin to buy the car. I had full trust in them. Needless to say I was very happy with the car and the dealership. I was in and out in an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We do maintain a high level of customer satisfaction and are very happy that we were able to serve you and get you on the road in your Porsche!
Great Place
Had an excellent salesman in Scott Brand. He went above and beyond to try to help me find a car. Very Professional all around
Great Place
Had an excellent salesman in Scott Brand. He went above and beyond to try to help me find a car. Very Professional all around
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the Fantastic review, we do strive to meet and exceed every customers expectations! Definitely keep us in mind for your automotive needs!
