Meet Ryan Walen

You should check this place out if you’re buying a car. My spouse and I enjoyed the car buying experience here. We had narrowed down our options to several cars and were given a recommendation to Seattle Hyundai by another dealer. That was a great first sign, when a competing dealer is complementary of a competitor. When we arrived everyone was smiling, happy to see us, and it was all very light touch, we drove the car, had our questions answered. We had a very relaxed test drive. They had an amazing selection of models, and the the color and trim combination we most wanted was right on the lot. Once we decided to purchase we were impressed by the professionalism, expertise, and efficiency of everyone here. Everything was super smooth, and while we had a slightly difficult situation, they were familiar with our challenge and worked right through it with us. From beginning to end everyone was pleasant and efficient, Kacy didn’t cut any corners, and stayed with us until the very end showing us the features of the vehicle, saving us a ton of time and effort. Ryan made the financing easy and we liked that it was very light on paper (we did almost everything through e-paper) so we didn’t leave with a staff of junk paper. We left with our new car happy with no regrets or frustrations. That’s saying a lot for such a major purchase,

Excellent, no nonsense customer service! I will refer friends and family despite the distance from my home town!

Les did it. The finance closure experience was not good. You have good pricing and that helped make my decision.

Kacy was great and he put no pressure on us at all. Would recommend to anyone.

Great location! Great service! Folks genuinely care about people. Very receptive, attentive and customer friendly. This was the best of the 3 hyundai dealers we visited locally. Zia was excellent. He understood our need and worked very well with us. Ryan took time to walk us through all our questions. It was late but with a smile he patiently walked us through all paper work.

Bought 2024 Hyundai Tucson Hybrid N line from this dealership. Confirmed the car was available before visiting. Upon visiting, waited 40 minutes just to be sat down and the sales rep Zia to go find the car. He couldn't find the car so he offered the same car in same color for me to test drive. During the pricing process, Zia was given the pricing sheet from the manager named T. We discussed the discrepancy in the tax amount because the paper and the calculation showed I was being taxed on the doc fee and licensing/titling fee which is wrong. I then went to T and asked why those two items are being taxed and if that is correct. He agreed with me that they shouldn't be taxed and said the pricing sheet has no credibility, forget about it. As a customer, it is not professional nor accurate to be shown false and inaccurate pricing sheet as the customer is the one paying. T showed me his program he uses to calculate the tax. I agreed with the amount on the computer and proceeded with the transaction. I waited over an hour for finance manager. It was already past 9pm at this point. I had been at the dealership since 6pm. I said I will come back tomorrow to sign and the car be available for pick up. Zia promised to have the car ready. Zia did give me a loaner for me to drive as I did not have a car. I thanked him for that. Next day, Zia calls me at the dealership and says he cannot find the car and that I come on the following day. I said no, I am coming at the promised time and that he needs to go find the car. How can the car be missing? It shouldn't be that difficult to find the car. Then Zia tells me not to rush him and that if I don't want to buy the car, then don't buy the car. At this point, the dealership had already applied for the loan. I received the credit check alert. The loan is approved. How unprofessional and rude of Zia to say that and not find the car. I still went to the dealership, Zia finally found the car and I met with the finance manager to sign. I'd say this has to be the most difficult car buying process. Not to mention the dealership waiting area was dirty, Keurig machine was not filled with water, and the staff looked unorganized as they could not find the car for several hours. Also Zia mentioned that the hyundai bluelink app is complimentary for 3 years. For 2024 models, it is actually complimentary for lifetime. He gives false information. Buyers, do your own research, double check the fees and taxed, don't trust the sales rep.

Mustaf and the rest of the team at Hyundai of Seattle were fabulous. I would rate everyone I worked with and/or interacted with a 10/10! Thank you for making the experience positive.

Seattle Hyundai was fairly helpful. Mohammed was nice but doesn't seem too much like a people-person. I would have liked him to be a bit more educational and walk me through all the features, bells, and whistles of my new car. If I hadn't already had my mind made up when I came in, I don't think he would have sold me on my ioniq 5

We purchased a 2023 Tucson Plug-In Hybrid in March 2023. On December 4, the car died. No electrical power. Hyundai roadside assistance was unable to find a tow truck to get our car to the dealer. I had to pay for one myself even though towing is in our warranty. Anyway, I called Seattle Hyundai's service department to let them know I needed them to fix our new (2,500 miles on it) car. The service rep told me that they might be able to find a parking space for the car when it was towed, but it would be three months before they could get to it. I was also informed that they wouldn't give us a loaner car until ours was fixed. We only have one car. Our sales experience was difficult, but not like this. Stay away. This dealer is poison.

Sales associate Kacy Thomas was very easy to work with, very knowledgeable about the car, very polite. Would recommend this dealership and my salesman Kacy to anyone