Skip to main content

Napoli Kia

(3,124 reviews)
Visit Napoli Kia
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

See all 352 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

Great and nice. Great service and nice staff. Great service and nice staff. The lounge is great.

Great and nice. Great service and nice staff. Great service and nice staff. The lounge is great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Quick and efficient service Overall, customer service was excellent. I will definitely go to this dealership again.

Quick and efficient service Overall, customer service was excellent. I will definitely go to this dealership again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Professional, courteous, organized The staff was polite and the manager Sal is always ready to say hello.

Professional, courteous, organized The staff was polite and the manager Sal is always ready to say hello.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Excellent service, friendly staff, helpful advise Quickly sevrice, and nice person, Wonderful experience, quick,respond Good job

Excellent service, friendly staff, helpful advise Quickly sevrice, and nice person, Wonderful experience, quick,respond Good job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Berit Ostensen is just an amazing lady. Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent details of what will happen to your car while in service and shows kindness throughout the process. If you have the opportunity to work with Berit Ostensen, you will be in excellent hands and you will be amazed by the service quality you will get. She is an outstanding lady and have no doubt that you will be impressed by her. On a side note, All the service departments team members are all excellent in their own right. So, you will get outstanding service , you can’t go wrong. I work more with Berit on my car than the other team members. So, I appreciate the way she handles everything and very compassionate and kind to others and that’s really shows our she values customers. Honestly that’s rare these days.

Berit Ostensen is just an amazing lady. Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent details of what will happen to your car while in service and shows kindness throughout the process. If you have the opportunity to work with Berit Ostensen, you will be in excellent hands and you will be amazed by the service quality you will get. She is an outstanding lady and have no doubt that you will be impressed by her. On a side note, All the service departments team members are all excellent in their own right. So, you will get outstanding service , you can’t go wrong. I work more with Berit on my car than the other team members. So, I appreciate the way she handles everything and very compassionate and kind to others and that’s really shows our she values customers. Honestly that’s rare these days.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Good Courtney was very helpful and professional. She made sure my recall was taken care of. And you should give her a raise

Good Courtney was very helpful and professional. She made sure my recall was taken care of. And you should give her a raise

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Attentive to detail and communication Pleasant to work with and very good communicator on work being done

Attentive to detail and communication Pleasant to work with and very good communicator on work being done

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Always a premier experience Friendly, good communication, fair pricing and honest Would recommend to others

Always a premier experience Friendly, good communication, fair pricing and honest Would recommend to others

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Courteous staff and professional Always kept up to date regarding my vehicle. Always feel well taken care of.

Courteous staff and professional Always kept up to date regarding my vehicle. Always feel well taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Fast, clean, fair, friendly It was a good experience. Service was fast and professional. Price was fair. Waiting area is good.

Fast, clean, fair, friendly It was a good experience. Service was fast and professional. Price was fair. Waiting area is good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 3124 reviews