Reviews
Outstanding experience purchasing my vehicle from out of state, entire process easy and stress free.
Outstanding experience purchasing my vehicle from out of state, entire process easy and stress free.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They were excellent in every way They were both professional and friendly It was a wonderful experience
They were excellent in every way They were both professional and friendly It was a wonderful experience
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was ok It was ok I didn't like that they kept the car and didn't tell me until last minute
It was ok It was ok I didn't like that they kept the car and didn't tell me until last minute
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
My overall experience and communication with Courtney was probably the best Service experience I've had with any relationship/service dept. she was professional, helpful and an extremely clear communicator.
My overall experience and communication with Courtney was probably the best Service experience I've had with any relationship/service dept. she was professional, helpful and an extremely clear communicator.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
BERIT Was very knowledgeable and professional in assisting me with my problem of the engine oil burning very fast. We followed the protocol set by KIA and it appears for now the problem has been corrected for now
BERIT Was very knowledgeable and professional in assisting me with my problem of the engine oil burning very fast. We followed the protocol set by KIA and it appears for now the problem has been corrected for now
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Every aspect of Napoli Kia is top rate - Sales, leasing & service! Lots of personalized attention over the entire course of ownership/lease. They don’t try to talk you into something you don’t want or need. They are honest!
Every aspect of Napoli Kia is top rate - Sales, leasing & service! Lots of personalized attention over the entire course of ownership/lease. They don’t try to talk you into something you don’t want or need. They are honest!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
German was extremely helpful! He walked us through the process of buying our car with ease and knowledge. He gave us options we weren't aware of, which made it possible to bring our car home within a few hours. The staff was also very kind, checking in on us with friendly smiles and updates! A great experience all around!
German was extremely helpful! He walked us through the process of buying our car with ease and knowledge. He gave us options we weren't aware of, which made it possible to bring our car home within a few hours. The staff was also very kind, checking in on us with friendly smiles and updates! A great experience all around!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Marissa was able to get my car repaired just in time for a 2400 mile trip. Very appreciative.
Marissa was able to get my car repaired just in time for a 2400 mile trip. Very appreciative.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything, including recalls were dealt with promptly and professionally. Courtney was great. She explained everything and sought my agreement to do a few extra service requirements. Very comfortable customer service lounge. The only negative was the appointment was too early and I didn't get any popcorn.
Everything, including recalls were dealt with promptly and professionally. Courtney was great. She explained everything and sought my agreement to do a few extra service requirements. Very comfortable customer service lounge. The only negative was the appointment was too early and I didn't get any popcorn.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jennifer has always been kind and very reasonable even when you may be going through car issues.
Jennifer has always been kind and very reasonable even when you may be going through car issues.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair