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Napoli Kia

(3,300 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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Very good Jennifer is very kind and helpful I can't complain She is helpful Kind and friendly

Very good Jennifer is very kind and helpful I can't complain She is helpful Kind and friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very helpful with any questions that were asked. Polite,concerned, saw to my every concern. In and out of service quickly

Very helpful with any questions that were asked. Polite,concerned, saw to my every concern. In and out of service quickly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Easy purchase experience with Amanda, great communication. We would visit this dealership again. They are very friendly and strive to be helpful.

Easy purchase experience with Amanda, great communication. We would visit this dealership again. They are very friendly and strive to be helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Jennifer is friendly and professional. She is approachable and responsive and I feel comfortable in her knowledge

Jennifer is friendly and professional. She is approachable and responsive and I feel comfortable in her knowledge

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The staff is fantastic, especially the service advisors! The experience would be better if the technician paid a little more attention to detail. The last 2 times I've been they forgot to put the battery cover back on, my new tires was put on and there was glue left all over the rim, and I went for my seatbelt recall, and a part was missed and I had to come back for another appointment the next morning. This is easy stuff to fix to bring the experience from a 4 to a 5!

The staff is fantastic, especially the service advisors! The experience would be better if the technician paid a little more attention to detail. The last 2 times I've been they forgot to put the battery cover back on, my new tires was put on and there was glue left all over the rim, and I went for my seatbelt recall, and a part was missed and I had to come back for another appointment the next morning. This is easy stuff to fix to bring the experience from a 4 to a 5!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Much better this time. Everyone was very kind and efficient, thank you. Professional, Courteous, Timely and good communication throughout waiting for vehicle.

Much better this time. Everyone was very kind and efficient, thank you. Professional, Courteous, Timely and good communication throughout waiting for vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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10/10 good service, wash and efficient will come back again to get my car serviced.

10/10 good service, wash and efficient will come back again to get my car serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very easy and professional They kept me informed throughout Will surely have service done again

Very easy and professional They kept me informed throughout Will surely have service done again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very efficient Kept me up to date on vehicle progress and provided a comfortable waiting area.

Very efficient Kept me up to date on vehicle progress and provided a comfortable waiting area.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone is competent & friendly They never disappoint - everyone seems to go out of their way to be helpful

Everyone is competent & friendly They never disappoint - everyone seems to go out of their way to be helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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