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Napoli Kia

(2,860 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

See all 320 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,860 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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They were very responsive to our needs.

They were very responsive to our needs. Marissa was very caring and great at handling my warrantee issues

They were very responsive to our needs.

They were very responsive to our needs. Marissa was very caring and great at handling my warrantee issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Polite professional courteous and helpful.

Polite professional courteous and helpful. My car was ready when they told me it would be. I was waiting so I appreciated that.

Polite professional courteous and helpful.

Polite professional courteous and helpful. My car was ready when they told me it would be. I was waiting so I appreciated that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They are always very attentive with our issues and have

They are always very attentive with our issues and have resolved them in a timely manner

They are always very attentive with our issues and have

They are always very attentive with our issues and have resolved them in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent, denis helped me step by step with finding a

Excellent, denis helped me step by step with finding a car that was right for me & going through different insurances and payments to make sure it fit my needs

Excellent, denis helped me step by step with finding a

Excellent, denis helped me step by step with finding a car that was right for me & going through different insurances and payments to make sure it fit my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Handled me well.

Handled me well. Great explanation of what the problem was and how they resolved it. Even when I got a little angry they had exceptional professionalism

Handled me well.

Handled me well. Great explanation of what the problem was and how they resolved it. Even when I got a little angry they had exceptional professionalism

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great experience from start to finish.

Great experience from start to finish. Staff is always friendly, professional, and make the leasing process easy and stress-free. Everything was explained clearly, and I’m really happy with my car and the service I received!

Great experience from start to finish.

Great experience from start to finish. Staff is always friendly, professional, and make the leasing process easy and stress-free. Everything was explained clearly, and I’m really happy with my car and the service I received!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
Worked with:
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Very friendly & easy to work with!

Very friendly & easy to work with! The experience was simple and easy, would go back for all services

Very friendly & easy to work with!

Very friendly & easy to work with! The experience was simple and easy, would go back for all services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They kept telling me the fix would be done soon then it

They kept telling me the fix would be done soon then it ended up taking a very long time.

They kept telling me the fix would be done soon then it

They kept telling me the fix would be done soon then it ended up taking a very long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Was informative Thorough with information on different

Was informative Thorough with information on different service options. Did service within a reasonable timeframe

Was informative Thorough with information on different

Was informative Thorough with information on different service options. Did service within a reasonable timeframe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Timely manner completed and quick response by text to

Timely manner completed and quick response by text to pick up vehicle Very polite employees during experience

Timely manner completed and quick response by text to

Timely manner completed and quick response by text to pick up vehicle Very polite employees during experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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