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Napoli Kia

(3,200 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

See all 330 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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I had a great experience with Napoli. The service video was very helpful. Thank you

I had a great experience with Napoli. The service video was very helpful. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Amazing customer service. On time and very knowledgeable. Kept me up to date on time and how the service was going.

Amazing customer service. On time and very knowledgeable. Kept me up to date on time and how the service was going.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Kia made the purchase process easy and transparent, which pleasantly surprised me in comparison to other dealerships.

Kia made the purchase process easy and transparent, which pleasantly surprised me in comparison to other dealerships.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very satisfied Jennifer is wonderful to Work with And goes above and beyond to provide a positive experience

Very satisfied Jennifer is wonderful to Work with And goes above and beyond to provide a positive experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jennifer was awesome and went above and beyond to ensure that my vehicle was taken care of and that it met my expectations. She and Kia Milford are just fantastic and we will be grateful to continue to have them to service our two Kia vehicles!

Jennifer was awesome and went above and beyond to ensure that my vehicle was taken care of and that it met my expectations. She and Kia Milford are just fantastic and we will be grateful to continue to have them to service our two Kia vehicles!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Pleasant staff,wait time was not bad a t all,environment clean and homey. Love the relationship

Pleasant staff,wait time was not bad a t all,environment clean and homey. Love the relationship

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service and follow through, Marissa is outstanding! She has assisted me with my car maintenance and repairs for years - excellent communication and always a pleasure to work with. Thank you so much, Marissa.

Great customer service and follow through, Marissa is outstanding! She has assisted me with my car maintenance and repairs for years - excellent communication and always a pleasure to work with. Thank you so much, Marissa.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service and follow through, Marissa is outstanding! She has assisted me with my car maintenance and repairs for years - excellent communication and always a pleasure to work with. Thank you so much, Marissa.

Great customer service and follow through, Marissa is outstanding! She has assisted me with my car maintenance and repairs for years - excellent communication and always a pleasure to work with. Thank you so much, Marissa.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I have been going to Napoli KIA for quite a while. Honestly, you will not find a better team of service advisors anywhere else.. everyone provides and outstanding services from beginning to end. Most of the time, my service advisor is Berit Ostensen . She provides an outstanding service, she is friendly, professional, extremely knowledgeable and treat you with kindness and respect. The service department and the team of advisors are just awesome. All of them are wonderful people, so you will not be disappointed by choosing them to take care of your car.

I have been going to Napoli KIA for quite a while. Honestly, you will not find a better team of service advisors anywhere else.. everyone provides and outstanding services from beginning to end. Most of the time, my service advisor is Berit Ostensen . She provides an outstanding service, she is friendly, professional, extremely knowledgeable and treat you with kindness and respect. The service department and the team of advisors are just awesome. All of them are wonderful people, so you will not be disappointed by choosing them to take care of your car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Oil change took 2 hours and only came for an oil change and did more with the car than I asked for

Oil change took 2 hours and only came for an oil change and did more with the car than I asked for

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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