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Napoli Kia

(3,167 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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quick and responsive ive been doing my services here at kia napoli milford and its always a pleasure. please dont change ??

quick and responsive ive been doing my services here at kia napoli milford and its always a pleasure. please dont change ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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ok service personnel walk me through the process and texted me when my vehicle is ready

ok service personnel walk me through the process and texted me when my vehicle is ready

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Quick and no issues Great service great people and they got me out of there in no time

Quick and no issues Great service great people and they got me out of there in no time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was a great experience and great service and they treat you very great The service is great and they help you really great

It was a great experience and great service and they treat you very great The service is great and they help you really great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I was informed that installing part would take 1.5 hrs it took 3.5 hrs and booked cab also didn't come.had to wait for long

I was informed that installing part would take 1.5 hrs it took 3.5 hrs and booked cab also didn't come.had to wait for long

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I made a 3:00 apt for an oil change. It took around 2hours. This is not too long, but I would really love it if it didn't take quite so long .

I made a 3:00 apt for an oil change. It took around 2hours. This is not too long, but I would really love it if it didn't take quite so long .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great sales rep. Super helpful and informative. Would highly recommend him. Showed me every detail about telluride

Great sales rep. Super helpful and informative. Would highly recommend him. Showed me every detail about telluride

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dave was absolutely amazing in my new car process! He was helpful, attentive, and there every step of the way! He was honest and not pushy at all. I think I texted him over 50 times and he always wrote back so promptly. He made sure I stayed within my budget and I am so happy that I found him and he made my car shopping experience what it was!!!

Dave was absolutely amazing in my new car process! He was helpful, attentive, and there every step of the way! He was honest and not pushy at all. I think I texted him over 50 times and he always wrote back so promptly. He made sure I stayed within my budget and I am so happy that I found him and he made my car shopping experience what it was!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kept well informed about car servicing Let me know quickly cars current condition and if it needed anything more then oil change

Kept well informed about car servicing Let me know quickly cars current condition and if it needed anything more then oil change

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone is always polite. I have had no problems getting any issues resolved swiftly. Overall and all around great.

Everyone is always polite. I have had no problems getting any issues resolved swiftly. Overall and all around great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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