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Napoli Kia

(3,444 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

See all 344 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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Having my vehicle serviced at Napoli Kia is always with no complications or hassles. My services are always explained to me. Everyone is friendly, and Jennifer is outstanding.

Having my vehicle serviced at Napoli Kia is always with no complications or hassles. My services are always explained to me. Everyone is friendly, and Jennifer is outstanding.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great experience! Really impressed with the communication in regards to my visit. Will continue to come here for my service needs.

Great experience! Really impressed with the communication in regards to my visit. Will continue to come here for my service needs.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The dealership experience was fine. The online service scheduling platform was terrible. Overall, it was a fine experience

The dealership experience was fine. The online service scheduling platform was terrible. Overall, it was a fine experience

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealership was Professional and handled issue quickly. Jennifer was pleasant to with with and kept me updated throughout process.

Dealership was Professional and handled issue quickly. Jennifer was pleasant to with with and kept me updated throughout process.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great place to get your car serviced and checked. The place is very clean! C

Great place to get your car serviced and checked. The place is very clean! C

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Bought a car from them and their previous partners and it took them over a year to determine the cause of my oil leak. Was told my extended warrentee would cover it but come to find out and it was an oil pan crack. Why did it take a YEAR to fix. This place wasted my time and potentially damaged my car due to neglect

Bought a car from them and their previous partners and it took them over a year to determine the cause of my oil leak. Was told my extended warrentee would cover it but come to find out and it was an oil pan crack. Why did it take a YEAR to fix. This place wasted my time and potentially damaged my car due to neglect

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service. Grateful for RickyM, Ashley for their time, listening and support of customer

Great customer service. Grateful for RickyM, Ashley for their time, listening and support of customer

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Grateful Ricky M and Ashley took time and care listening to my situation and responding with understanding, positivity and respect as a longtime customer. Ricky explains everything clearly, quickly pulled all carfax info, had me do test drives and took time with me and my family!Ashley was very helpful, fair and quickly prepared options for my needs - great customer service! Thank You!!

Grateful Ricky M and Ashley took time and care listening to my situation and responding with understanding, positivity and respect as a longtime customer. Ricky explains everything clearly, quickly pulled all carfax info, had me do test drives and took time with me and my family!Ashley was very helpful, fair and quickly prepared options for my needs - great customer service! Thank You!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I was taken early, service was quick and Courtney was professional and explained services done

I was taken early, service was quick and Courtney was professional and explained services done

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Fast friendly service with very thorough communication during my whole service repair process. Excellent customer service.

Fast friendly service with very thorough communication during my whole service repair process. Excellent customer service.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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