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Napoli Kia

(2,919 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 3:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

See all 342 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,919 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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Very friendly, great customer service.

Very friendly, great customer service. Berit made the whole service appointment a very smooth process- from start to finish.

Very friendly, great customer service.

Very friendly, great customer service. Berit made the whole service appointment a very smooth process- from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very good experience.

Very good experience. Polite and friendly-needed to have my windshield wipers fixed And the mechanic did it with minimal issues

Very good experience.

Very good experience. Polite and friendly-needed to have my windshield wipers fixed And the mechanic did it with minimal issues

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was polite and very helpful.

Everyone was polite and very helpful. The communication was and continues to be great. I will be back

Everyone was polite and very helpful.

Everyone was polite and very helpful. The communication was and continues to be great. I will be back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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This is a terrific place, the staff the environment, the

This is a terrific place, the staff the environment, the ease of getting my car in tip top condition. And piece of mind when I hit the road it can do it from A to Zand back

This is a terrific place, the staff the environment, the

This is a terrific place, the staff the environment, the ease of getting my car in tip top condition. And piece of mind when I hit the road it can do it from A to Zand back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The staff at Napoli was friendly.

The staff at Napoli was friendly. My concern could not be duplicated but they did clear a code and inspected a recall.

The staff at Napoli was friendly.

The staff at Napoli was friendly. My concern could not be duplicated but they did clear a code and inspected a recall.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Prompt and very helpful and communicative in the whole

Prompt and very helpful and communicative in the whole process, excellent! Great service provided overall

Prompt and very helpful and communicative in the whole

Prompt and very helpful and communicative in the whole process, excellent! Great service provided overall

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Purchased a 2016 Nissan maxima.

Purchased a 2016 Nissan maxima. Car had issues with alternator failing at 45000 miles. Dealership replace alternator, however Alternator would fail two more times. Dealership could not figure out issue. Well as soon as they replace alternator third time I traded in to another dealership. Headache gone. Really liked the car, however I believe dealership knew this car had issues..

Purchased a 2016 Nissan maxima.

Purchased a 2016 Nissan maxima. Car had issues with alternator failing at 45000 miles. Dealership replace alternator, however Alternator would fail two more times. Dealership could not figure out issue. Well as soon as they replace alternator third time I traded in to another dealership. Headache gone. Really liked the car, however I believe dealership knew this car had issues..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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the dealership was very clean, the service appointment

the dealership was very clean, the service appointment was very fast and efficient. advisor was very attentive.

the dealership was very clean, the service appointment

the dealership was very clean, the service appointment was very fast and efficient. advisor was very attentive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Quick and easy to book appointment, and great service!

Quick and easy to book appointment, and great service! They were very detailed in explaining what was done to the car, and how long it was going to take. No surprises.

Quick and easy to book appointment, and great service!

Quick and easy to book appointment, and great service! They were very detailed in explaining what was done to the car, and how long it was going to take. No surprises.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Extremely cooperative and supportive.

Extremely cooperative and supportive. All involved when way beyond expected to provide us with the vehicle we asked them to supply. I can only say the most complimentary comments on how we were regarded with courtesy and satisfaction.

Extremely cooperative and supportive.

Extremely cooperative and supportive. All involved when way beyond expected to provide us with the vehicle we asked them to supply. I can only say the most complimentary comments on how we were regarded with courtesy and satisfaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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