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Napoli Kia

(3,278 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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Great experience with Courtney, she helped me with my appointment and made the whole experience smooth and seamless. Will definitely recommend this service department

Great experience with Courtney, she helped me with my appointment and made the whole experience smooth and seamless. Will definitely recommend this service department

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Amazing fair out the door Amazing service great staff reliable service in an out in a jiffy

Amazing fair out the door Amazing service great staff reliable service in an out in a jiffy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My experience has been frustrating. I returned the vehicle as requested and was told that my deposit would be refunded. I have tried multiple times to contact the finance department and management for a clear update, but I have not received a clear answer about my refund. I hope the dealership resolves this issue promptly.

My experience has been frustrating. I returned the vehicle as requested and was told that my deposit would be refunded. I have tried multiple times to contact the finance department and management for a clear update, but I have not received a clear answer about my refund. I hope the dealership resolves this issue promptly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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All service representatives are extremely friendly and personable, especially Marissa. My car has been in for an oil efficiency test over the course of two months waiting area is always clean and comfortable while your vehicle is being serviced.

All service representatives are extremely friendly and personable, especially Marissa. My car has been in for an oil efficiency test over the course of two months waiting area is always clean and comfortable while your vehicle is being serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Professional fast efficient Nice and friendly service staff. They are professional, efficient and honest. Thanks!

Professional fast efficient Nice and friendly service staff. They are professional, efficient and honest. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Clean professional efficient Napoli Kia's service is perfect clean efficient and professional. I feel like I trust them.

Clean professional efficient Napoli Kia's service is perfect clean efficient and professional. I feel like I trust them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Left my vehicle for repeated issue with check engine light coming on. After 3 visits, seems to have been resolved. Excellent customer service from Marissa and her team.

Left my vehicle for repeated issue with check engine light coming on. After 3 visits, seems to have been resolved. Excellent customer service from Marissa and her team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very understandable The location is very clean,accessible and specious Access to snacks ,water and internet

Very understandable The location is very clean,accessible and specious Access to snacks ,water and internet

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very quick and efficient thank you It was a very easy experience They were very helpful

Very quick and efficient thank you It was a very easy experience They were very helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very helpful and friendly. I had my car when promised. Issue taken care and any questions were answered.

Very helpful and friendly. I had my car when promised. Issue taken care and any questions were answered.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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