Napoli Kia

She kept in touch with us and let us know what was needed, she was kind and attentive, A+ customer service

He was trying to see if I could trade my car in. I haven't heard back, so I guess I didn't get approved

He was trying to see if I could trade my car in. I haven't heard back, so I guess I didn't get approved

Always a pleasure to do business with napoli kia, and Courtney always conducts herself in a highly professional manner.

Quick and easy It was a comfortable wait. Crew was pleasant. I was in and out fairly quickly.

Great service. Berit is amazing. Courteous and knowledgeable. I always feel like I can trust Napoli Kia.

Very Disappointing Customer Service! Before the deal was finalized, the service was great. But once the sale was completed, everything changed. The dealership sold me a car that was missing several things, and when I returned to address the issues, instead of taking responsibility, they sent me to the service department and expected me to pay for the repairs. This is unacceptable. A dealership should stand behind the vehicles it sells and treat customers with respect even after the sale is complete. Unfortunately, my experience has left me extremely disappointed and questioning whether I can trust this dealership. Think twice before buying a car here. The real test of a dealership is how it treats you AFTER it gets your money. What a shame!

Professional...excellent experience From start to finish Jennifer did a fantastic job explaining and providing excellent service

Muy buena atención servicio y rapidez mucha amabilidad muchas gracias por tener tanto interés en trabajar ami vehículo

They care about their customers They care about their customers and try to accommodate to help them