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Napoli Kia

(2,753 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

See all 315 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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I like going there for services.

I like going there for services. The entire staff is so friendly and very helpful. Marisa is so professional. She explained to me clearly the issue I had and my choices to select. She was awesome!!!

I like going there for services.

I like going there for services. The entire staff is so friendly and very helpful. Marisa is so professional. She explained to me clearly the issue I had and my choices to select. She was awesome!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Staff is very courteous.

Staff is very courteous. Clean waiting room! This is to give you eight more words

Staff is very courteous.

Staff is very courteous. Clean waiting room! This is to give you eight more words

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I would not recommend a Kia to anyone, even with the

I would not recommend a Kia to anyone, even with the being service I received was great

I would not recommend a Kia to anyone, even with the

I would not recommend a Kia to anyone, even with the being service I received was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a little wait to get an appointment,but overall

I had a little wait to get an appointment,but overall experience was good,frequent reminders of my date and time of appt. Once I got to the dealership it was 1,2,3. Great service.????????????

I had a little wait to get an appointment,but overall

I had a little wait to get an appointment,but overall experience was good,frequent reminders of my date and time of appt. Once I got to the dealership it was 1,2,3. Great service.????????????

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Clean with excellent work with reasonable prices and

Clean with excellent work with reasonable prices and time. I would always come back to this dealership. Excellent work.

Clean with excellent work with reasonable prices and

Clean with excellent work with reasonable prices and time. I would always come back to this dealership. Excellent work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very friendly and and she let me know what was going on

Very friendly and and she let me know what was going on throughout the day

Very friendly and and she let me know what was going on

Very friendly and and she let me know what was going on throughout the day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Working with Marissa was great!

Working with Marissa was great! The team serviced my car very well and explained everything. I was not happy with the automated appointment making service.

Working with Marissa was great!

Working with Marissa was great! The team serviced my car very well and explained everything. I was not happy with the automated appointment making service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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So far so good!

So far so good! My experience has been very good. I'm on my 3rd Kia from Napoli.

So far so good!

So far so good! My experience has been very good. I'm on my 3rd Kia from Napoli.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service with no issues and whatever was scheduled

Great service with no issues and whatever was scheduled with the team they were achieved. Literary a no hassle experience.

Great service with no issues and whatever was scheduled

Great service with no issues and whatever was scheduled with the team they were achieved. Literary a no hassle experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I needed a car and Dave went beyond and above helping me

I needed a car and Dave went beyond and above helping me find the right one and one that I would love. He was professional, polite and he took the time to find me my beautiful Kia Forte. I even love the color! He made it so easy to get the financing and within no time I was driving home with a big smile and so very happy! Everyone at this dealership is so wonderful. I just went to get my first free oil change that came with the car and Jennifer greeted me with a smile and she was also very professional and personable. She explained the process, said they were also fixing a recall . She and even told me about how long I had to wait. The waiting room was clean. It smelled good. It wasn’t a long wait for my car as finished. There no charge for anything and they even sent me a video of what they did as they were working on the car. I will continue to recommend them to everyone I know. 🙂

I needed a car and Dave went beyond and above helping me

I needed a car and Dave went beyond and above helping me find the right one and one that I would love. He was professional, polite and he took the time to find me my beautiful Kia Forte. I even love the color! He made it so easy to get the financing and within no time I was driving home with a big smile and so very happy! Everyone at this dealership is so wonderful. I just went to get my first free oil change that came with the car and Jennifer greeted me with a smile and she was also very professional and personable. She explained the process, said they were also fixing a recall . She and even told me about how long I had to wait. The waiting room was clean. It smelled good. It wasn’t a long wait for my car as finished. There no charge for anything and they even sent me a video of what they did as they were working on the car. I will continue to recommend them to everyone I know. 🙂

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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