Napoli Kia

Great service. Berit is amazing. Courteous and knowledgeable. I always feel like I can trust Napoli Kia.

Very Disappointing Customer Service! Before the deal was finalized, the service was great. But once the sale was completed, everything changed. The dealership sold me a car that was missing several things, and when I returned to address the issues, instead of taking responsibility, they sent me to the service department and expected me to pay for the repairs. This is unacceptable. A dealership should stand behind the vehicles it sells and treat customers with respect even after the sale is complete. Unfortunately, my experience has left me extremely disappointed and questioning whether I can trust this dealership. Think twice before buying a car here. The real test of a dealership is how it treats you AFTER it gets your money. What a shame!

Professional...excellent experience From start to finish Jennifer did a fantastic job explaining and providing excellent service

Muy buena atención servicio y rapidez mucha amabilidad muchas gracias por tener tanto interés en trabajar ami vehículo

They care about their customers They care about their customers and try to accommodate to help them

Courtney is a great rep for your dealership. She is very knowledgeable, helpful and attentive. You are lucky to have her there????

Friendly and great service Getting a video of your service helps a lot. Service didn't take too long

5 Berit is wonderful and I appreciate her explaining everything to me Thank you Berit

Very helpful service associates Courtney is wonderful Thank you Courtney for always helping beyond the call

I've been a loyal Napoli Kia customer for years, and the entire service team is truly exceptional. Every single visit is smooth, professional, and seamless thanks to their fantastic staff. A huge shoutout to Jennifer, who consistently goes above and beyond with her incredible communication, dedication, and top-tier service. I can always count on Napoli Kia to keep my car running perfectly!'