Reviews
Berit is kind, knowledgeable, and professional. We had an excellent service experience on August 29th.
Berit is kind, knowledgeable, and professional. We had an excellent service experience on August 29th.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jennifer always let's me know what is happening and gets me in and out in a timely manner!
Jennifer always let's me know what is happening and gets me in and out in a timely manner!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Recommend Napoli Kia! Treated me very well over the past few years and enjoying my Kia Telluride!
They were friendly. Kept me informed about the car's status. Very professional. Service department has always been good.
They were friendly. Kept me informed about the car's status. Very professional. Service department has always been good.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
A lot of the communication was with the party that wasn't signing any paperwork or taking any responsibility for the loan. The buyer was left in the dark about decisions
A lot of the communication was with the party that wasn't signing any paperwork or taking any responsibility for the loan. The buyer was left in the dark about decisions
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
I arrived fifteen minutes early. I was taken care of immediately. The fact that I didn't have to wait for service was amazing. Berit is always friendly. She has recognized my name every time I come in for service (3 times). Customer service with recognition makes me want to come back.
I arrived fifteen minutes early. I was taken care of immediately. The fact that I didn't have to wait for service was amazing. Berit is always friendly. She has recognized my name every time I come in for service (3 times). Customer service with recognition makes me want to come back.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great Job.,the company outstanding in all your staff, everyone has pleasant attitudes and it's a pleasure to come to Kia Napoli and Berit Ostensen. Is the greatest.
Great Job.,the company outstanding in all your staff, everyone has pleasant attitudes and it's a pleasure to come to Kia Napoli and Berit Ostensen. Is the greatest.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Warm welcome ?? Perfect sales and after sales team l will never give up Napoli Kia
Warm welcome ?? Perfect sales and after sales team l will never give up Napoli Kia
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always have a good experience with the dealership and Berit. She goes above and beyond.
I always have a good experience with the dealership and Berit. She goes above and beyond.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always have a good experience with the dealership and Berit. She goes above and beyond.
I always have a good experience with the dealership and Berit. She goes above and beyond.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always have a good experience with the dealership and Berit. She goes above and beyond.
I always have a good experience with the dealership and Berit. She goes above and beyond.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair