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Napoli Kia

(3,178 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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The workers and staff is very respectful,and professional. The facility is clean,waiting room has cofffe , snacks water.tv and more.

The workers and staff is very respectful,and professional. The facility is clean,waiting room has cofffe , snacks water.tv and more.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Completely satisfied with the people.. friendly and accommodating.. service is excellent.. very caring dealership.. won't go anywhere else

Completely satisfied with the people.. friendly and accommodating.. service is excellent.. very caring dealership.. won't go anywhere else

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was excellent It was comforting and welcoming I am so glad I chose Napoli Kia

It was excellent It was comforting and welcoming I am so glad I chose Napoli Kia

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Honest service! Went for break pads, they informed me of the health of front and rear. Told me the rear ones were still in good health to leave until the next service.

Honest service! Went for break pads, they informed me of the health of front and rear. Told me the rear ones were still in good health to leave until the next service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Staff explained everything to me. Very professional took car on time and work completed timely. I have used Kia for both my cars and I tell people the service is great.

Staff explained everything to me. Very professional took car on time and work completed timely. I have used Kia for both my cars and I tell people the service is great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They are awesome thanks Jennifer Jennifer takes care of all of my needs she is always pleasant and explains what was done thanks Jennifer

They are awesome thanks Jennifer Jennifer takes care of all of my needs she is always pleasant and explains what was done thanks Jennifer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I always have a wonderful experience at Napoli Kia! The entire team treats me and my daughters with incredible hospitality. A special shoutout to my favorites—Ashley, Sal, and my salesman, Dennis. They always go above and beyond to make sure I am completely satisfied before making a purchase. Highly recommend

I always have a wonderful experience at Napoli Kia! The entire team treats me and my daughters with incredible hospitality. A special shoutout to my favorites—Ashley, Sal, and my salesman, Dennis. They always go above and beyond to make sure I am completely satisfied before making a purchase. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experience at the dealership was wonderful. Courtney even assisted with putting my pink plates on my car and made sure everything I've mentioned was taken care of.

My experience at the dealership was wonderful. Courtney even assisted with putting my pink plates on my car and made sure everything I've mentioned was taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer GM and service team did all the right things in dealing with my service issues. They communicating regularly on the availability of the parts needed for my repairs and in promptly contacting me to schedule and complete the repairs that were needed.

Dealer GM and service team did all the right things in dealing with my service issues. They communicating regularly on the availability of the parts needed for my repairs and in promptly contacting me to schedule and complete the repairs that were needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always a great experience. Thanks ! Marissa is great and always explains everything fully. Thanks

Always a great experience. Thanks ! Marissa is great and always explains everything fully. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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