Napoli Kia

Berit was very attentive to giving me all the information I needed: work status and explanations, answers to all my questions, quotes for additional work, tips on dealing with Kia corporate, etc. All while being courteous, professional, and friendly.

They kept me informed. They called me with the info I needed. They also took me ho.e & picked me up.

Quick easy helpful and supportive And knowledgeable and sweet She has amazing customer service skills and went out her way to make sure everything was done efficiently with no hassle

Courtney is a true professional kept me up-to-date. How things were going with my car sent me videos of what the technician was doing. Courtney has always been the best to deal with.

Quick and easy. Only issues i had were that it is too far Im good.

They were very responsive to our needs. Marissa was very caring and great at handling my warrantee issues

Polite professional courteous and helpful. My car was ready when they told me it would be. I was waiting so I appreciated that.

They are always very attentive with our issues and have resolved them in a timely manner

Excellent, denis helped me step by step with finding a car that was right for me & going through different insurances and payments to make sure it fit my needs

Handled me well. Great explanation of what the problem was and how they resolved it. Even when I got a little angry they had exceptional professionalism