Napoli Kia

-My appointment was created online for 1 PM specifically stating that it was for the installation of the replacement backup camera -Upon arrival I was told my car wouldn't be ready for close to 4 hours which was far different from Marissa's 1.5 hr estimate a few weeks ago -I noticed on the computer screen that my email address had been altered to include 666 after my email domain. When I questioned this she stated the email address must be working because she had been advised of my poor rating from the last visit. -I left a message with the service manager, Ruben, but never received a call back. -Car was ultimately ready within the hour and a half timeframe originally given Thank you for giving me a new email address! I have already claimed it through Gmail :)

Good Dave was good to work with and provided an overall positive experience. He helped us find the right vehicle.

After first speaking with one sales representative that was unable to assist me, Amanda took over and thank God she did! Every question I asked was answered thoroughly and professionally. Every concern was addressed and put to rest. Amanda took the time to go through all of the bells and whistles in the interior and exterior of the beautiful Sportage that I ended up leasing. If you’re heading to Napoli Kia, ask for Amanda. Even if she is not the first sales representative that you might encounter when you call or go there, ASK FOR AMANDA!! You definitely will not regret it!

Dave was very good to work with and we came away very satisfied with the experience. Thank you Dave!

It was excellent Well i will advise all my ppl to go to Napoli. Every time i go there its a great day and better experience

It was excellent Well i will advise all my ppl to go to Napoli. Every time i go there its a great day and better experience

Great service and very helpful I had the best experience with the whole team from the technician to the service advisor definitely very satisfied

Easy to schedule, communicative while waiting, fixed fast. They kindly explained everything. Would go back.

I had a great experience buying my car here. Dave was easy to work with, answered all my questions, and never made me feel pressured. He made the whole process simple and helped me find exactly what I was looking for. I definitely recommend this dealership, and if you stop by, ask for Dave!

Dave is amazing to work with! He was friendly, honest and patient. I am extremely satisfied with the sale and look forward to working with him again in the future.