Reviews
Having my vehicle serviced at Napoli Kia is always with no complications or hassles. My services are always explained to me. Everyone is friendly, and Jennifer is outstanding.
Having my vehicle serviced at Napoli Kia is always with no complications or hassles. My services are always explained to me. Everyone is friendly, and Jennifer is outstanding.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience! Really impressed with the communication in regards to my visit. Will continue to come here for my service needs.
Great experience! Really impressed with the communication in regards to my visit. Will continue to come here for my service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership experience was fine. The online service scheduling platform was terrible. Overall, it was a fine experience
The dealership experience was fine. The online service scheduling platform was terrible. Overall, it was a fine experience
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Dealership was Professional and handled issue quickly. Jennifer was pleasant to with with and kept me updated throughout process.
Dealership was Professional and handled issue quickly. Jennifer was pleasant to with with and kept me updated throughout process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great place to get your car serviced and checked. The place is very clean! C
Great place to get your car serviced and checked. The place is very clean! C
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a car from them and their previous partners and it took them over a year to determine the cause of my oil leak. Was told my extended warrentee would cover it but come to find out and it was an oil pan crack. Why did it take a YEAR to fix. This place wasted my time and potentially damaged my car due to neglect
Bought a car from them and their previous partners and it took them over a year to determine the cause of my oil leak. Was told my extended warrentee would cover it but come to find out and it was an oil pan crack. Why did it take a YEAR to fix. This place wasted my time and potentially damaged my car due to neglect
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great customer service. Grateful for RickyM, Ashley for their time, listening and support of customer
Great customer service. Grateful for RickyM, Ashley for their time, listening and support of customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Grateful Ricky M and Ashley took time and care listening to my situation and responding with understanding, positivity and respect as a longtime customer. Ricky explains everything clearly, quickly pulled all carfax info, had me do test drives and took time with me and my family!Ashley was very helpful, fair and quickly prepared options for my needs - great customer service! Thank You!!
Grateful Ricky M and Ashley took time and care listening to my situation and responding with understanding, positivity and respect as a longtime customer. Ricky explains everything clearly, quickly pulled all carfax info, had me do test drives and took time with me and my family!Ashley was very helpful, fair and quickly prepared options for my needs - great customer service! Thank You!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was taken early, service was quick and Courtney was professional and explained services done
I was taken early, service was quick and Courtney was professional and explained services done
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast friendly service with very thorough communication during my whole service repair process. Excellent customer service.
Fast friendly service with very thorough communication during my whole service repair process. Excellent customer service.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair