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Napoli Kia

(3,068 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 3:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

See all 313 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,068 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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Daquane has as in the past been very professional and helpful with my service appointment. I appreciate how you guys get us in quickly how you explain with the work needs to be done is and how you take good care of your customers.

Daquane has as in the past been very professional and helpful with my service appointment. I appreciate how you guys get us in quickly how you explain with the work needs to be done is and how you take good care of your customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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From the day I bought my vehicle the staff has been very knowledgeable, very attentive and very professional. They work hard to make the customer happy

From the day I bought my vehicle the staff has been very knowledgeable, very attentive and very professional. They work hard to make the customer happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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From the day I bought my vehicle the staff has been very knowledgeable, very attentive and very professional. They work hard to make the customer happy

From the day I bought my vehicle the staff has been very knowledgeable, very attentive and very professional. They work hard to make the customer happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have always had good experiences with Napoli. I feel they do good work. The service department employees I have dealt with have been very nice to work with.

I have always had good experiences with Napoli. I feel they do good work. The service department employees I have dealt with have been very nice to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It was nice and punctual. Had a good experience and well explained about examination report.

It was nice and punctual. Had a good experience and well explained about examination report.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great job friendly. Great job, friendly, very clean and reasonable price. Great! Nicely atmosphere and pleasant to work with.

Great job friendly. Great job, friendly, very clean and reasonable price. Great! Nicely atmosphere and pleasant to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Fair and delivered on time when they said that would. They gave me an approximate time of when my vehicle would be ready and they had it done when they said they would.

Fair and delivered on time when they said that would. They gave me an approximate time of when my vehicle would be ready and they had it done when they said they would.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They were very punctual and professional when dealing with my vehicle matter. No problems to report.

They were very punctual and professional when dealing with my vehicle matter. No problems to report.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Courtney was very thorough but also provided speedy service. We recently moved from Stamford to Shelton and were nervous about switching service centers but we could not have chosen a better place to service our vehicle. We intend to continue to attend this dealership for all service needs and possible sales needs.

Courtney was very thorough but also provided speedy service. We recently moved from Stamford to Shelton and were nervous about switching service centers but we could not have chosen a better place to service our vehicle. We intend to continue to attend this dealership for all service needs and possible sales needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Not so good Since I bought my car, it doesn't stop to give me trouble Engine light and oil light

Not so good Since I bought my car, it doesn't stop to give me trouble Engine light and oil light

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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