Reviews
I had a great experience with Napoli. The service video was very helpful. Thank you
I had a great experience with Napoli. The service video was very helpful. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing customer service. On time and very knowledgeable. Kept me up to date on time and how the service was going.
Amazing customer service. On time and very knowledgeable. Kept me up to date on time and how the service was going.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kia made the purchase process easy and transparent, which pleasantly surprised me in comparison to other dealerships.
Kia made the purchase process easy and transparent, which pleasantly surprised me in comparison to other dealerships.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very satisfied Jennifer is wonderful to Work with And goes above and beyond to provide a positive experience
Very satisfied Jennifer is wonderful to Work with And goes above and beyond to provide a positive experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jennifer was awesome and went above and beyond to ensure that my vehicle was taken care of and that it met my expectations. She and Kia Milford are just fantastic and we will be grateful to continue to have them to service our two Kia vehicles!
Jennifer was awesome and went above and beyond to ensure that my vehicle was taken care of and that it met my expectations. She and Kia Milford are just fantastic and we will be grateful to continue to have them to service our two Kia vehicles!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant staff,wait time was not bad a t all,environment clean and homey. Love the relationship
Pleasant staff,wait time was not bad a t all,environment clean and homey. Love the relationship
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and follow through, Marissa is outstanding! She has assisted me with my car maintenance and repairs for years - excellent communication and always a pleasure to work with. Thank you so much, Marissa.
Great customer service and follow through, Marissa is outstanding! She has assisted me with my car maintenance and repairs for years - excellent communication and always a pleasure to work with. Thank you so much, Marissa.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and follow through, Marissa is outstanding! She has assisted me with my car maintenance and repairs for years - excellent communication and always a pleasure to work with. Thank you so much, Marissa.
Great customer service and follow through, Marissa is outstanding! She has assisted me with my car maintenance and repairs for years - excellent communication and always a pleasure to work with. Thank you so much, Marissa.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have been going to Napoli KIA for quite a while. Honestly, you will not find a better team of service advisors anywhere else.. everyone provides and outstanding services from beginning to end. Most of the time, my service advisor is Berit Ostensen . She provides an outstanding service, she is friendly, professional, extremely knowledgeable and treat you with kindness and respect. The service department and the team of advisors are just awesome. All of them are wonderful people, so you will not be disappointed by choosing them to take care of your car.
I have been going to Napoli KIA for quite a while. Honestly, you will not find a better team of service advisors anywhere else.. everyone provides and outstanding services from beginning to end. Most of the time, my service advisor is Berit Ostensen . She provides an outstanding service, she is friendly, professional, extremely knowledgeable and treat you with kindness and respect. The service department and the team of advisors are just awesome. All of them are wonderful people, so you will not be disappointed by choosing them to take care of your car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change took 2 hours and only came for an oil change and did more with the car than I asked for
Oil change took 2 hours and only came for an oil change and did more with the car than I asked for
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair