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Napoli Kia

(3,223 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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Friendly, helpful,efficient, Always trying to be accommodating and arranging a needed appointment. Available for any kind of question or problem .

Friendly, helpful,efficient, Always trying to be accommodating and arranging a needed appointment. Available for any kind of question or problem .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly, helpful,efficient, Always trying to be accommodating and arranging a needed appointment. Available for any kind of question or problem .

Friendly, helpful,efficient, Always trying to be accommodating and arranging a needed appointment. Available for any kind of question or problem .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly, helpful,efficient, Always trying to be accommodating and arranging a needed appointment. Available for any kind of question or problem .

Friendly, helpful,efficient, Always trying to be accommodating and arranging a needed appointment. Available for any kind of question or problem .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service,nice staff Took longer for the oil change then told. No Nope Nope Nope

Great service,nice staff Took longer for the oil change then told. No Nope Nope Nope

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Berit is a wonderful service advisor to deal with she goes above and beyond to accommodate the customers needs she knows her job and she doesn't extremely well

Berit is a wonderful service advisor to deal with she goes above and beyond to accommodate the customers needs she knows her job and she doesn't extremely well

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Berit is a wonderful service advisor to deal with she goes above and beyond to accommodate the customers needs she knows her job and she doesn't extremely well

Berit is a wonderful service advisor to deal with she goes above and beyond to accommodate the customers needs she knows her job and she doesn't extremely well

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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BERIT Was very professional and knowledgeable in helping me through the process of getting my vehicle repaired

BERIT Was very professional and knowledgeable in helping me through the process of getting my vehicle repaired

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great experience service rep was great, Courtney took good care of me, explained everything very well made sure I was dropped off and picked up even though the shuttle service driver was off that day.

Great experience service rep was great, Courtney took good care of me, explained everything very well made sure I was dropped off and picked up even though the shuttle service driver was off that day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Daquane was great. He was very pleasant and responsive to our needs. We were glad that there was a second waiting area because the main area is cold and the strong fragrance was too strong for us. The music that came on while we were waiting was good music but much too loud initially. The work on the car was finished on time and we were happy to have the car washed. We have always been happy with the service Napoli has provided.

Daquane was great. He was very pleasant and responsive to our needs. We were glad that there was a second waiting area because the main area is cold and the strong fragrance was too strong for us. The music that came on while we were waiting was good music but much too loud initially. The work on the car was finished on time and we were happy to have the car washed. We have always been happy with the service Napoli has provided.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone was very professional and helpful in helping out with the situation and I am grateful for that because it is very important to me and the customers that we have been working with for the last few years and I have been very happy to have been able to get the job done for myself I am grateful that I am very thankful for all of the people that are working with me in the past and now. Thank you ???? very much satisfied. Have a wonderful day today and all. Have a great day!

Everyone was very professional and helpful in helping out with the situation and I am grateful for that because it is very important to me and the customers that we have been working with for the last few years and I have been very happy to have been able to get the job done for myself I am grateful that I am very thankful for all of the people that are working with me in the past and now. Thank you ???? very much satisfied. Have a wonderful day today and all. Have a great day!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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