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Napoli Kia

(3,036 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

See all 314 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,036 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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Friendly, courteous, and keeps you informed of the progress of the car. Would recommend your service department to friends

Friendly, courteous, and keeps you informed of the progress of the car. Would recommend your service department to friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Have been servicing my vehicle since I bought it I'm very happy overall with the service in the employers.

Have been servicing my vehicle since I bought it I'm very happy overall with the service in the employers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Your friendly involvement, Marissa has made the visit very helpful for me and clear to understand the information on my Vehicle, been with this Kia dealership for sometime now and think God things has been good.

Your friendly involvement, Marissa has made the visit very helpful for me and clear to understand the information on my Vehicle, been with this Kia dealership for sometime now and think God things has been good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Responded to my concern in a timely manner, handled things professionally. I was satisfied. Happy

Responded to my concern in a timely manner, handled things professionally. I was satisfied. Happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Positive experience. Friendly staff. Kind. Patient. Personable. Accommodating. Good experience all around. I would recommend.

Positive experience. Friendly staff. Kind. Patient. Personable. Accommodating. Good experience all around. I would recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I've worked with Marissa and always professional and kind Marissa is patient, listens and makes sure I understand what's going on with my vehicle. Answers any questions or concerns I may have

I've worked with Marissa and always professional and kind Marissa is patient, listens and makes sure I understand what's going on with my vehicle. Answers any questions or concerns I may have

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jennifer welcomed me on time, provided an expert and clear explanation of the services to be provided, offered me a time estimate for the work to be completed, made herself available during all times, and communicated effectively of the completion of the work. I can only say good things of Jennifer. Kia is lucky to have her in their team!

Jennifer welcomed me on time, provided an expert and clear explanation of the services to be provided, offered me a time estimate for the work to be completed, made herself available during all times, and communicated effectively of the completion of the work. I can only say good things of Jennifer. Kia is lucky to have her in their team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The attendant was cordial, explained the process, and the car was ready for pick up at the scheduled time

The attendant was cordial, explained the process, and the car was ready for pick up at the scheduled time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very pleasant fast service and reliable time frame This company has went above and beyond there service to make sure my car which has a intoxilizer device and let me stay near my car to blow just so I can gat the work I appreciate there service thanks LTOYA

Very pleasant fast service and reliable time frame This company has went above and beyond there service to make sure my car which has a intoxilizer device and let me stay near my car to blow just so I can gat the work I appreciate there service thanks LTOYA

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brought car in for routine oil change and tire rotation. All went smoothly. Very happy with the service I received. Only thing that was not pleasant for me was the customer lounge - it smells strongly of rubber and oil and I'm particularly sensitive to smells - so I just went outside to wait - the parking lot was freshly paved so I had to deal with the creosote smell, but at least it was outside and windy! In retrospect, maybe the smell inside was actually the tar from outside that seeped in??? Anyway - wouldn't have been a problem for most people, I'm sure.

Brought car in for routine oil change and tire rotation. All went smoothly. Very happy with the service I received. Only thing that was not pleasant for me was the customer lounge - it smells strongly of rubber and oil and I'm particularly sensitive to smells - so I just went outside to wait - the parking lot was freshly paved so I had to deal with the creosote smell, but at least it was outside and windy! In retrospect, maybe the smell inside was actually the tar from outside that seeped in??? Anyway - wouldn't have been a problem for most people, I'm sure.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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