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Napoli Kia

(3,172 reviews)
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Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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Dealer GM and service team did all the right things in dealing with my service issues. They communicating regularly on the availability of the parts needed for my repairs and in promptly contacting me to schedule and complete the repairs that were needed.

Dealer GM and service team did all the right things in dealing with my service issues. They communicating regularly on the availability of the parts needed for my repairs and in promptly contacting me to schedule and complete the repairs that were needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always a great experience. Thanks ! Marissa is great and always explains everything fully. Thanks

Always a great experience. Thanks ! Marissa is great and always explains everything fully. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very helpful and efficient. Work is done in time. Courtney explained everything that was done on my car.

Very helpful and efficient. Work is done in time. Courtney explained everything that was done on my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very friendly and upfront about everything. Courtney was very pleasant and I am looking forward to having my service done there again.

Very friendly and upfront about everything. Courtney was very pleasant and I am looking forward to having my service done there again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My vehicle has been having recurring issues and Marissa has helped me navigate appointments, troubleshooting and repairs quickly and attentively.

My vehicle has been having recurring issues and Marissa has helped me navigate appointments, troubleshooting and repairs quickly and attentively.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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quick and responsive ive been doing my services here at kia napoli milford and its always a pleasure. please dont change ??

quick and responsive ive been doing my services here at kia napoli milford and its always a pleasure. please dont change ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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ok service personnel walk me through the process and texted me when my vehicle is ready

ok service personnel walk me through the process and texted me when my vehicle is ready

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Quick and no issues Great service great people and they got me out of there in no time

Quick and no issues Great service great people and they got me out of there in no time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was a great experience and great service and they treat you very great The service is great and they help you really great

It was a great experience and great service and they treat you very great The service is great and they help you really great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I was informed that installing part would take 1.5 hrs it took 3.5 hrs and booked cab also didn't come.had to wait for long

I was informed that installing part would take 1.5 hrs it took 3.5 hrs and booked cab also didn't come.had to wait for long

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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