Reviews
Courtney was respectful, courteous, professional & helpful. Courtney is the best & your bless to have an employee such as her.
Courtney was respectful, courteous, professional & helpful. Courtney is the best & your bless to have an employee such as her.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to drop off and get service. Like the service offered by Napoli KIA of Milford
Easy to drop off and get service. Like the service offered by Napoli KIA of Milford
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I came away missing some info. What other recommended work to be done? Also there is no oil change sticker on windshield.
I came away missing some info. What other recommended work to be done? Also there is no oil change sticker on windshield.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Had an issue with being told I was in need of a service that was already supposed to b done when I bought vechile. Was impossible to be true .. plus when I inquired about issue to Courtney I spoke with her n was promised a call back they never happened.i came to dealership day after n spoke with service manager Reuben who listened to my situation and guaranteed me that Napoli will take care of my concerns when bring vechile back in
Had an issue with being told I was in need of a service that was already supposed to b done when I bought vechile. Was impossible to be true .. plus when I inquired about issue to Courtney I spoke with her n was promised a call back they never happened.i came to dealership day after n spoke with service manager Reuben who listened to my situation and guaranteed me that Napoli will take care of my concerns when bring vechile back in
- Customer service
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
The staff was very friendly over the phone and in person, and very accommodating when I needed to change my appointment times leading up to the day. At the dealership they were very efficient and had the job done well before the estimated time frame given. With being a young adult driver and my first time getting car service by myself, the staff was very clear with directions and explanations of what was being done for the car which I appreciate. I plan to definitely come back when it is time to get a service again!
The staff was very friendly over the phone and in person, and very accommodating when I needed to change my appointment times leading up to the day. At the dealership they were very efficient and had the job done well before the estimated time frame given. With being a young adult driver and my first time getting car service by myself, the staff was very clear with directions and explanations of what was being done for the car which I appreciate. I plan to definitely come back when it is time to get a service again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Berit and everyone were so helpful and very kind They were all amazing especially berit very thankful for the help with my car made me feel very important
Berit and everyone were so helpful and very kind They were all amazing especially berit very thankful for the help with my car made me feel very important
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous knowledgeable and willing to assist in all areas. Professional service. Friendly staff. Clean dealership
Courteous knowledgeable and willing to assist in all areas. Professional service. Friendly staff. Clean dealership
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- Buying process
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Very courteous and knowledgeable about the vehicles. Willing to assist me with whatever I needed. Thorough and professional
Very courteous and knowledgeable about the vehicles. Willing to assist me with whatever I needed. Thorough and professional
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Amazing dealership with wonderful employees ! I Would highly recommend if you are in need of a new or used car !
Amazing dealership with wonderful employees ! I Would highly recommend if you are in need of a new or used car !
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Good communication but didn't fixed the problem with my car. New issue price increase Nothing else to say
Good communication but didn't fixed the problem with my car. New issue price increase Nothing else to say
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair