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Napoli Kia

(3,398 reviews)
Visit Napoli Kia
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (203) 567-4846 (203) 567-4846
Used (203) 712-0466 (203) 712-0466
Service (203) 567-4691 (203) 567-4691

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Here at Napoli Kia we always strive to be the number one automotive solution for drivers throughout Milford CT Branford New Haven Hamden Danbury Bridgeport CT and Fairfield CT! We achieve that goal by supplying a vast selection of new and used cars simple financing solutions and exceptional auto repairs and service. Of course it's our legendary customer service that will keep you coming back to us year after year!
If your car doesn't say Napoli on it you paid too much.

Service center

Phone number (203) 567-4691

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Kia from DealerRater.

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Excellent Jennifer and everyone were outstanding thank you again Mr. NAPOLI is the greatest thank you

Excellent Jennifer and everyone were outstanding thank you again Mr. NAPOLI is the greatest thank you

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Haven't had the car for even a year and it's been nothing but head aches. Constantly back at the dealer. Burning oil, terrible vehicle and experience

Haven't had the car for even a year and it's been nothing but head aches. Constantly back at the dealer. Burning oil, terrible vehicle and experience

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Bought a vehicle last year. It's been nothing but problems. It's in and out of the shop every month for issues they can not fix. Worst car experience I've ever had

Bought a vehicle last year. It's been nothing but problems. It's in and out of the shop every month for issues they can not fix. Worst car experience I've ever had

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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It's a good place to bring your vehicle. I drop it off, they tell what needs to be done and then text when ready. The service people are very attentive

It's a good place to bring your vehicle. I drop it off, they tell what needs to be done and then text when ready. The service people are very attentive

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Brit was very friendly and knowledgeable. Thr dealership is great and never have an issues while im there

Brit was very friendly and knowledgeable. Thr dealership is great and never have an issues while im there

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Smooth, pleasant and easy - start to finish All the employees were polite and friendly. The facility is very clean and well organized.

Smooth, pleasant and easy - start to finish All the employees were polite and friendly. The facility is very clean and well organized.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The wait time was inexcusable and long. The finance person (Maurice Moody) was not completely honest with me about the warranty policy, and I don't appreciate that. It was sold to me without letting me know there was a deductible of $ 100 that I was not made aware of.

The wait time was inexcusable and long. The finance person (Maurice Moody) was not completely honest with me about the warranty policy, and I don't appreciate that. It was sold to me without letting me know there was a deductible of $ 100 that I was not made aware of.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I bought my vehicle in for some minor issues which weren't resolved, but will be resolved. I'm in an appointment and Jeff was very kind very intellectual. You know what he was talking about and he made me feel comfortable with the decision on bringing the vehicle back to see if it needs a wheel alignment.

I bought my vehicle in for some minor issues which weren't resolved, but will be resolved. I'm in an appointment and Jeff was very kind very intellectual. You know what he was talking about and he made me feel comfortable with the decision on bringing the vehicle back to see if it needs a wheel alignment.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The vehicle that I bought was never taken for a test ride because my front end still shakes, after the repair the front right axle

The vehicle that I bought was never taken for a test ride because my front end still shakes, after the repair the front right axle

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Fantastic service. Staff is super friendly. Space is clean and the dealership is cool. Would recommend to all kia drivers.

Fantastic service. Staff is super friendly. Space is clean and the dealership is cool. Would recommend to all kia drivers.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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