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2021 state dealer award
View 5 awards
2021 state dealer award 2019 state dealer award
2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

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(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of My CDJR from DealerRater.

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This was a simple replace a worn out key fab.

This was a simple replace a worn out key fab. In and out Nice Job

This was a simple replace a worn out key fab.

This was a simple replace a worn out key fab. In and out Nice Job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great to deal with!

Great to deal with!! I really enjoyed the buying process with this group, it was worth the drive over from Big Rapids.

Great to deal with!

Great to deal with!! I really enjoyed the buying process with this group, it was worth the drive over from Big Rapids.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great service, great People.

Great service, great People. They serviced my vehicle while I waited in the lobby. Thanks Theresa and team! Have a great new year!

Great service, great People.

Great service, great People. They serviced my vehicle while I waited in the lobby. Thanks Theresa and team! Have a great new year!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great place for oil change and tire rotation.

Great place for oil change and tire rotation. Always on time and efficient. Front desk staff (Theresa and Vickie) are always so friendly and they remember you!

Great place for oil change and tire rotation.

Great place for oil change and tire rotation. Always on time and efficient. Front desk staff (Theresa and Vickie) are always so friendly and they remember you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Girl was not knowledgeable about what she call me about

Girl was not knowledgeable about what she call me about and Transferred call to nowhere

Girl was not knowledgeable about what she call me about

Girl was not knowledgeable about what she call me about and Transferred call to nowhere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Was very pleased with how I was taken care of quickly no

Was very pleased with how I was taken care of quickly no hesitation with my auto problems. Very friendly staff and always concerned with any extra problems that might develop. Thank you Theresa so caring and personal. I will be back when the need arises!

Was very pleased with how I was taken care of quickly no

Was very pleased with how I was taken care of quickly no hesitation with my auto problems. Very friendly staff and always concerned with any extra problems that might develop. Thank you Theresa so caring and personal. I will be back when the need arises!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Prompt service.

Prompt service.. Appointment made within a couple days. Pleasant staff. Waiting area was comfortable and rest room was clean.

Prompt service.

Prompt service.. Appointment made within a couple days. Pleasant staff. Waiting area was comfortable and rest room was clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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These folks have always done a good job on our vehicles.

These folks have always done a good job on our vehicles. They've serviced two Dodge trucks, a Grand Caravan and two different Jeeps over the years. I never hesitate to bring my vehicles to theses guys for maintenance and/or repairs.

These folks have always done a good job on our vehicles.

These folks have always done a good job on our vehicles. They've serviced two Dodge trucks, a Grand Caravan and two different Jeeps over the years. I never hesitate to bring my vehicles to theses guys for maintenance and/or repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They are always friendly and have appts available within

They are always friendly and have appts available within days. They get my vehicle in at the appt time and keep me updated on the service.

They are always friendly and have appts available within

They are always friendly and have appts available within days. They get my vehicle in at the appt time and keep me updated on the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Juan at the Dealership was very good at his job.

Juan at the Dealership was very good at his job. Gave me updates on progress and was very thorough. Would definitely take my truck in there again. Thx

Juan at the Dealership was very good at his job.

Juan at the Dealership was very good at his job. Gave me updates on progress and was very thorough. Would definitely take my truck in there again. Thx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're so glad to hear our team provided excellent service to your truck! We appreciate you trusting us with your business.

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