Coughlin Nissan

Purchased 2 new Titan Platinum editions, 2021 and 2022, happy with the sales end. The service department is another story. They don’t seem to be able to get the updates needed on recalls through Nissan, and that part I understand. It’s the lack of communication from the various service managers that make me rate this dealership low. Numerous trips there to accomplish nothing. Will be going to another dealership for service going forward.

Coughlin is always good to my family. Dave was great and made my experience easy! Excellent customer service, Will return for future purchases.

Best experience buying my daughter’s first car. David and Cody both were great the whole visit

I have purchased 3 cars through this dealership and they always exceeded expectations and make the process smooth and as quick as possible.

Coughlin Nissan made buying my new car a painless and easy experience. The service was top notch and I will definitely be buying another vehicle from them in the future.

Horrible experience! I found the vehicle I was looking for and contacted this dealer. They referred me to a salesman named Dave who at first was very pleasant on the phone. I offered exactly the asking price and also offered to put a hold deposit. He said no worries I will email you specifics and call you back very shortly. 2 hours later no call no email. I called the dealership spoke to the salesperson who said they sold the truck out from underneath me. I asked to speak to the general manager and was hung up on

Dealer low xxxxx your trade in value to compensate for selling at invoice , also dealt with a salesman David trying to tell me the dealer wasn’t making any money on that unit a new 2022 Nissan Armada, the dealer as well as myself knows here is a holdback option of 2.8% off of the invoice or MSRP, $1500-$2000 of profit, also offered me $17,000 for my trade in, carfax reported cars like mine was selling for $20,200 -$22,000, I made no effort to try and reduce the holdback option the dealer they can have it 100%, and I would have taken $18,500 for my trade or $18,000 prior to yesterday, they raised the price by $500, was at the dealer yesterday no one approached me ,was there 30 minutes, I then called to talk to the GM Mr Reese and left my number as well as numerous emails none were returned, let’s do the numbers a possible $2000 profit for on the new car, another possible $2000 profit on the used car, I’m counting a reconditioning cost, a doc fee of $265 with a net overall profit of $4265, this in my opinion was fair. these folks are crooks and criminals, they get high ratings from people they have taken advantage of and not a educated car buyer. Thanks Cris Fry.

None of my questions were answered and the car I wanted was sold without me ever knowing about it.

Was promptly met and out the door in 45 minutes-oil change and tire rotation. Great service

Was in and out service in less than 50 minutes. Megan is super nice and the service techs only fix and do what needs done. Prices are fantastic less than $65 for an oil change and tire rotation. Clean and spacious waiting room with a variety of things to read, fresh coffee and vending machines as well. Can't say enough good things about Coughlin Nissan