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Volvo Cars of Queens

(803 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

(803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars of Queens from DealerRater.

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Such a great experience at this dealership.

Such a great experience at this dealership. Everyone that I interacted with was very kind and professional. Jerry was the main agent that I interacted the most for choosing the vehicle and negotiating the price. And as a person who has very little knowledge on car purchasing, Jerry was very patient and thorough with explaining all that I have to know. There were zero surprises and received an AMAZING deal on the vehicle that I leased. Special thanks to the store manager, Anthony, who was also very kind and understanding of my situation and went extra miles to meet my needs. Overall, I could not be any happier with my purchase and have been loving the car. To anyone who is interested in purchasing or leasing Volvo or luxury vehicles, I strongly encourage you to visit the Queens branch. You will not be scammed nor feel scammed. They will treat you like a family. Not to mention, uncle Lou (Finance) and JP (another agent), they are also very welcoming and carry awesome vibes!

Such a great experience at this dealership.

Such a great experience at this dealership. Everyone that I interacted with was very kind and professional. Jerry was the main agent that I interacted the most for choosing the vehicle and negotiating the price. And as a person who has very little knowledge on car purchasing, Jerry was very patient and thorough with explaining all that I have to know. There were zero surprises and received an AMAZING deal on the vehicle that I leased. Special thanks to the store manager, Anthony, who was also very kind and understanding of my situation and went extra miles to meet my needs. Overall, I could not be any happier with my purchase and have been loving the car. To anyone who is interested in purchasing or leasing Volvo or luxury vehicles, I strongly encourage you to visit the Queens branch. You will not be scammed nor feel scammed. They will treat you like a family. Not to mention, uncle Lou (Finance) and JP (another agent), they are also very welcoming and carry awesome vibes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Peter, thank you for sharing your experience and highlighting the patience, professionalism, and support you received from Jerry, Anthony, and the rest of the team. Please reach out if there’s anything else we can do for you.

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Everyone at the dealership were both friendly and

Everyone at the dealership were both friendly and helpful. Peter was very efficient and knowledgeable about the vehicle that I was purchasing. The dealership was clean and welcoming. Overall, I send my compliments.

Everyone at the dealership were both friendly and

Everyone at the dealership were both friendly and helpful. Peter was very efficient and knowledgeable about the vehicle that I was purchasing. The dealership was clean and welcoming. Overall, I send my compliments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your experience and pointing out how helpful Peter and the team were throughout your visit. Please reach out if there’s anything else we can do for you.

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Jade was excellent.

Jade was excellent. Got us the car we wanted and was patient with us as we went through the purchse

Jade was excellent.

Jade was excellent. Got us the car we wanted and was patient with us as we went through the purchse

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Ally, thank you for sharing how Jade’s patience and effort helped you get the car you wanted. Please reach out if there’s anything else we can do for you.

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Great customer service and overall experience.

Great customer service and overall experience. I had initially gone to another Volvo dealership and did not have a positive experience. Eliana was great right from the start and I leased a new vehicle on the same day I visited the dealership.

Great customer service and overall experience.

Great customer service and overall experience. I had initially gone to another Volvo dealership and did not have a positive experience. Eliana was great right from the start and I leased a new vehicle on the same day I visited the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for sharing your experience! We’re delighted to hear Eliana’s support made such a difference and that you were able to leave with a new vehicle the same day. Please don’t hesitate to reach out if you need anything in the future.

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Peter Fearon was great.

Peter Fearon was great. He put no pressure on us to buy a car and was patient with our requests.

Peter Fearon was great.

Peter Fearon was great. He put no pressure on us to buy a car and was patient with our requests.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your review! We’re glad Peter’s patience and thoughtful approach made your experience a positive one. Please don’t hesitate to reach out if you need anything.

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Excellent service overall!

Excellent service overall! Willing to negotiate and very transparent with pricing. Made experience very pleasant

Excellent service overall!

Excellent service overall! Willing to negotiate and very transparent with pricing. Made experience very pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, We’re glad to hear your overall experience was so positive, with clear communication on pricing and a willingness to work with you on details. It’s great to know the process felt smooth and pleasant. If you ever need anything else, please don’t hesitate to reach out!

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Great experience, from start to finish.

Great experience, from start to finish. Zack was excellent. Low pressure, and knowledgable. Would definitely come back.

Great experience, from start to finish.

Great experience, from start to finish. Zack was excellent. Low pressure, and knowledgable. Would definitely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, We’re glad to hear Zack made your experience so smooth with his knowledge and low-pressure approach. It’s great that everything went well from beginning to end. If you ever need anything else, please don’t hesitate to reach out!

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This was the best car buying experience I’ve ever had to

This was the best car buying experience I’ve ever had to deal with. Every promise made was kept! Thanks to the sales manager Anthony & my sales representative Jerry.

This was the best car buying experience I’ve ever had to

This was the best car buying experience I’ve ever had to deal with. Every promise made was kept! Thanks to the sales manager Anthony & my sales representative Jerry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, We’re glad to hear Anthony and Jerry delivered on every commitment and made your car-buying experience the best you’ve had. If you ever need anything else, please don’t hesitate to reach out!

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Great service.

Great service. Helpful. Knowledgeable. A pleasure. We are longtime customers. Always a good experience and hope to continue our relationship. Thank you.

Great service.

Great service. Helpful. Knowledgeable. A pleasure. We are longtime customers. Always a good experience and hope to continue our relationship. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, We’re glad to hear you’ve consistently had positive experiences and that the team continues to provide helpful, knowledgeable, and enjoyable service. Thank you for your loyalty, and if you ever need anything else, please don’t hesitate to reach out!

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Jessica and team were demonstrated Great service and

Jessica and team were demonstrated Great service and interaction! Very Friendly and transparent! Would come back again for sure!

Jessica and team were demonstrated Great service and

Jessica and team were demonstrated Great service and interaction! Very Friendly and transparent! Would come back again for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, We’re glad to hear Jessica and the team made your experience so friendly and transparent. If you ever need anything else, please don’t hesitate to reach out!

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