Reviews
Write a reviewGreat Sales Staff
Working with Jake was a great experience. He sold my husband a truck a couple weeks ago, and we were so impressed with his service that I went to him when I was ready to upgrade my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Katie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jake was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, The Red Rock Ford Team
Great overall experience
No hard sell, willing to consider offers, very accommodating. Very good with after the sale commitments, even though I live about 240 miles away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Gene! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Red Rock Ford Team
Friendly
Marley is always helpful and I don?t feel like just another car to get pushed through. She takes the time to make sure stuff is done correctly and to answer any questions I have. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erica, it's great to know that Marley provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, The Red Rock Ford Team
Oil Change
Marley always makes it a point to say hello and touch base quickly with what was found on the inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jennifer! Thank you for this great review! Marley is truly an exceptional employee and we appreciate her for giving you a great experience. Please let us know if there is anything else that we can help you with. All the best, The Red Rock Ford Team
Great experience
Wonderful, they got me into a better car than I expected I could get in to. My few new car. I was very happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessica, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience.We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, The Red Rock Ford Team
good service, great adviser
service adviser was very informative and pleasant, she was nice to work with. We were notified of recall and work was done at the same time of service. Notified of all additional worked needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Red Rock Ford's Service Department. Regards, The Red Rock Ford Team
SUV Purchase
Gregg was very personable and easy to deal with and in my opinion is a very very very good salesmen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this review, Jay. We really appreciate you leaving us your input. We are very pleased to hear that Gregg could make your car shopping experience stress free. We are glad to hear you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Regards, The Red Rock Ford Team
Great service
Quick and good service. The staff was knowledgeable and friendly. I called on a Monday afternoon and was able to get my pickup in and fixed by Wednesday.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brandon, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thanks again, The Red Rock Ford Team
Great servise
Appointment was scheduled at last minute and treated great received a call that service was completed a head of schedule
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind review, Kirk! Take care until we see you back in again. Sincerely, The Red Rock Ford Team
Great service 5 stars
Steve Stephenson and the service team at Red Rock ford are the best in the business. I recommend Red Rock Ford to everyone I know who is looking for service or a new vehicle purchase. Extremely courteous and professional I give them five stars thanks for taking such good care of me and my family .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the five-star review, Jamie. We appreciate your recommendation and business! If we can do anything else to help you, please let us know. Sincerely, The Red Rock Ford Team