Reviews
The process was quick, no pressure and very proffesional.
The process was quick, no pressure and very proffesional.The sales rep was extremely knowledgable and helpful. The showroom was beautiful and clean and they gace us the most money for our tradein.
The process was quick, no pressure and very proffesional.
The process was quick, no pressure and very proffesional.The sales rep was extremely knowledgable and helpful. The showroom was beautiful and clean and they gace us the most money for our tradein.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fantastic dealership , fabulous service experience and
Fantastic dealership , fabulous service experience and the personnel are very knowledgeable and professional . The Customer Service area is very clean and provide a great coffee area
Fantastic dealership , fabulous service experience and
Fantastic dealership , fabulous service experience and the personnel are very knowledgeable and professional . The Customer Service area is very clean and provide a great coffee area
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Renee Scarvelli is absolutely the best!
Renee Scarvelli is absolutely the best! She found me the perfect car and made the entire experience feel truly luxurious. Her communication was exceptional, and she made me feel so special every step of the way. Josh made the paperwork effortless, and Jake was fantastic walking me through all the features. I?m completely sold on Mercedes, thanks to Renee and the team at Bonita Springs!
Renee Scarvelli is absolutely the best!
Renee Scarvelli is absolutely the best! She found me the perfect car and made the entire experience feel truly luxurious. Her communication was exceptional, and she made me feel so special every step of the way. Josh made the paperwork effortless, and Jake was fantastic walking me through all the features. I?m completely sold on Mercedes, thanks to Renee and the team at Bonita Springs!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Sean was awesome.
Sean was awesome. Helped in every way and kept in touch. Made the process easy. I recommend him to anyone who is in the market
Sean was awesome.
Sean was awesome. Helped in every way and kept in touch. Made the process easy. I recommend him to anyone who is in the market
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Adam, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Mr. Hector Perez, Mercedes Benz of Bonita Springs FL,
Mr. Hector Perez, Mercedes Benz of Bonita Springs FL, provided Service Advisor guidance for my 2024 AMG SL63 in Oct. 2025. Working with the talented service technicians at this dealership, Hector implemented a software update to remove the Check Engine icon false notification. However, upon a test drive, they observed other mechanical issues and resolved them over a 3-day period. Hector then recommended the 2026 Maybach GL600 working with Steve DiMuzio of the Sales Team, which I will order next month for 1Q-2026 delivery.
Mr. Hector Perez, Mercedes Benz of Bonita Springs FL,
Mr. Hector Perez, Mercedes Benz of Bonita Springs FL, provided Service Advisor guidance for my 2024 AMG SL63 in Oct. 2025. Working with the talented service technicians at this dealership, Hector implemented a software update to remove the Check Engine icon false notification. However, upon a test drive, they observed other mechanical issues and resolved them over a 3-day period. Hector then recommended the 2026 Maybach GL600 working with Steve DiMuzio of the Sales Team, which I will order next month for 1Q-2026 delivery.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joseph, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!
Very pleasant, understanding and all aspects were
Very pleasant, understanding and all aspects were explained. Our adviser was very informative and knowledgeable. Our car was detailed, it was returned like a new car.
Very pleasant, understanding and all aspects were
Very pleasant, understanding and all aspects were explained. Our adviser was very informative and knowledgeable. Our car was detailed, it was returned like a new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Greg Libutti was my Salesmen not once, but twice his help
Greg Libutti was my Salesmen not once, but twice his help was phenomenal his knowledge and experience top rated .. the whole team at MB Bonita Springs Fl Selling floor finances technical support service excellent I?m a lifetime customer
Greg Libutti was my Salesmen not once, but twice his help
Greg Libutti was my Salesmen not once, but twice his help was phenomenal his knowledge and experience top rated .. the whole team at MB Bonita Springs Fl Selling floor finances technical support service excellent I?m a lifetime customer
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lorriane, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!
Service personnel are all great.
Service personnel are all great. The coffee bar and items offered need to be upgraded. It is skimpy. Not fresh and mot to many options.
Service personnel are all great.
Service personnel are all great. The coffee bar and items offered need to be upgraded. It is skimpy. Not fresh and mot to many options.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Great service.
Great service. In and out. Good job. Great customer service. Nice cans clean when picked up . 25word way too many Make your survey faster
Great service.
Great service. In and out. Good job. Great customer service. Nice cans clean when picked up . 25word way too many Make your survey faster
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bradley, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Patti did her usual great job of organizing my repair
Patti did her usual great job of organizing my repair and keeping me informed along the way. The work was completed in the estimated time.
Patti did her usual great job of organizing my repair
Patti did her usual great job of organizing my repair and keeping me informed along the way. The work was completed in the estimated time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Feel free to reach out to us if you need anything. Have a wonderful day.