Reviews
All ways wonderful fast service. The service was quick...
All ways wonderful fast service. The service was quick and everything was checked completely. Comfortable waiting area with drinks and snacks as always. Very very polite personnel too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this review!
Dealership was quick to address a problem causing an...
Dealership was quick to address a problem causing an unknown noise that suddenly came up. Prevented a possibly dangerous driving incident. Appreciate their getting the problem fixed quickly as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Julie, thanks for the review! It was our pleasure!
Great with "golden agers"
They are doing a great job keeping my "golden ager" 2005 Freestyle up and running by making sure any problems are taken care of -- sometimes with preventative maintenance before things happen. That keeps this "golden ager" happy on the road!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for putting your trust in us to take care of your "Golden Ager"!
I have been a returning customer due to the...
I have been a returning customer due to the professionalism at boucher village ford. It also prompted me to buy a vehicle there. My most recent visit was excellent as normal. Tim & angie in your service department kept me informed on the status of my truck every step of the way. They are very courteous & friendly. I will always bring my truck in for service as long as they are employees. Adam Stein
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adam - It's great to hear that Tim and Angie provided you with good communication during your vehicle's service!
Top Quality Service Team
The Service Team is very friendly and provide quality/informative service. I have complete confidence in them. The Team doesn't a nice job of evaluating your car to ensure that your service you requested is completed timely and in a quality manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team does everything they can to provide the best possible service to each customer! Thanks for sharing!
Major work on 2000 Ford Excursion
We recently acquired a 2000 Ford Excursion that we knew would need some significant work. Tim Gallitz was great - He was able to schedule the service when it was convenient for us, and kept us up to speed on the entire process. He checked everything I asked, was honest in terms of what needed to be done and what didn't, and was even able to use Boucher coupons to help us out given the extent of the work done. Our 20 year old Excursion is road-trip worthy again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure! Thanks for choosing Boucher and please reach out if you need anything!
Bought the car a week later transmission failed. Then...
Bought the car a week later transmission failed. Then brand new drum brakes drum adjusters where installed backwards. Had to take it back to theinsville location. Not satisfied with lack of communication between locations. Still had to pay warranty deductible.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Found the perfect vehicle to help my businessI felt...
Found the perfect vehicle to help my business I felt fortunate to find a lightly used vehicle similar to what I had prior. I feel very comfortable with the purchase and price. Thank you
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad you found your perfect vehicle here at Boucher!
F150 Purchase
We have been long time dealership customers. Purchase process was straight forward and easy. N o pressure sales. Love the people. Always polite and helpful. We do all our service at Boucher Village Ford. Great place, recommend them to all our friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your business and loyalty!
Good service on a follow up issue. I had an oil leak...
Good service on a follow up issue. I had an oil leak from a previous engine block replacement. They got my car in the next day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad we were able to diagnose and fix the oil leak your vehicle was having! Please let us know if there is anything else we can do for you!

 
         
           
           
          