Reviews
“Milky is attentive, knowledgeable and strives to get me
“Milky is attentive, knowledgeable and strives to get me what I want. I will send all my friends and family to work with her the week products and helps get you approved at the best rates possible.
“Milky is attentive, knowledgeable and strives to get me
“Milky is attentive, knowledgeable and strives to get me what I want. I will send all my friends and family to work with her the week products and helps get you approved at the best rates possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharon, we are so pleased you enjoyed your visit to Napleton St. Louis Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had corresponded with this dealership through
I had corresponded with this dealership through text,email and 1 phone call. I had set up a appointment to check out a vehicle on their lot. The night before I was supposed to be there i received a text to confirm my appointment. I responded with I will be there. The next morning we drove over 1 hour to get there. We arrived early and went in. Was greeted right away. I was told by email to ask for The VIP manager. The young gentleman said he was. Told him we had a appointment to look at a vehicle. Told him what it was. He looked the went and talked to someone else. Returned with we sold that vehicle yesterday. That's fine. First come first serve. But a little courtesy with a phone call would have been nice. Before driving over a hour to get there. They got what they wanted A SALE. I wouldn't recommend this place to anyone. If you do deal with them. Be very cautious. They just want the sale in my opinion.
I had corresponded with this dealership through
I had corresponded with this dealership through text,email and 1 phone call. I had set up a appointment to check out a vehicle on their lot. The night before I was supposed to be there i received a text to confirm my appointment. I responded with I will be there. The next morning we drove over 1 hour to get there. We arrived early and went in. Was greeted right away. I was told by email to ask for The VIP manager. The young gentleman said he was. Told him we had a appointment to look at a vehicle. Told him what it was. He looked the went and talked to someone else. Returned with we sold that vehicle yesterday. That's fine. First come first serve. But a little courtesy with a phone call would have been nice. Before driving over a hour to get there. They got what they wanted A SALE. I wouldn't recommend this place to anyone. If you do deal with them. Be very cautious. They just want the sale in my opinion.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (314) 269-1682 at your earliest convenience to discuss how we can turn this experience into a positive one.
Sales department top notch, but, after buying my vehicle,
Sales department top notch, but, after buying my vehicle, I found out staff do not return calls, i.e., service department, n title office, after being told, they will call back... This makes, Napleton Nassan, no better than their competitors.
Sales department top notch, but, after buying my vehicle,
Sales department top notch, but, after buying my vehicle, I found out staff do not return calls, i.e., service department, n title office, after being told, they will call back... This makes, Napleton Nassan, no better than their competitors.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Everyone was really helpful and kind.
Everyone was really helpful and kind. My first new car. Thanks Gabe and Carlos for being so helpful and kind!! I will refer people to this dealership because of the kindness and patience they showed.
Everyone was really helpful and kind.
Everyone was really helpful and kind. My first new car. Thanks Gabe and Carlos for being so helpful and kind!! I will refer people to this dealership because of the kindness and patience they showed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you, and have a fantastic day!
A good experience overall.
A good experience overall. Gabe was very helpful throughout the process and finalizing the purchase.
A good experience overall.
A good experience overall. Gabe was very helpful throughout the process and finalizing the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
Top notch service!
Top notch service! Absolute wonderful experience working with David Evans, and Gabe Lopez, I will highly recommend to friends and family!
Top notch service!
Top notch service! Absolute wonderful experience working with David Evans, and Gabe Lopez, I will highly recommend to friends and family!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
We had a fantastic experience here.
We had a fantastic experience here. Gabe was our salesman and he made us very comfortable and worked to get us the payment rate we were looking for. Owen was our finance rep and he took great care of us too. We will be back for our next car later!
We had a fantastic experience here.
We had a fantastic experience here. Gabe was our salesman and he made us very comfortable and worked to get us the payment rate we were looking for. Owen was our finance rep and he took great care of us too. We will be back for our next car later!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!
Napleton Nissan was a very welcoming and friendly
Napleton Nissan was a very welcoming and friendly atmosphere. I was greeted by Gabe Lopez almost immediately with a willingness to help. I told him what cars I was interested, he retrieved them right away. I was able to find the car that worked for me. I would definitely recommend Napleton Nissan.
Napleton Nissan was a very welcoming and friendly
Napleton Nissan was a very welcoming and friendly atmosphere. I was greeted by Gabe Lopez almost immediately with a willingness to help. I told him what cars I was interested, he retrieved them right away. I was able to find the car that worked for me. I would definitely recommend Napleton Nissan.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
All staff were very friendly.
All staff were very friendly. Gabe did an amazing job on making our buying process as easy as possible. Made sure we had everything we needed during our wait. Would highly recommend!!!
All staff were very friendly.
All staff were very friendly. Gabe did an amazing job on making our buying process as easy as possible. Made sure we had everything we needed during our wait. Would highly recommend!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!
I had a great time with Josh I appreciate how he know how
I had a great time with Josh I appreciate how he know how to be professional and still make buying a car a great time!
I had a great time with Josh I appreciate how he know how
I had a great time with Josh I appreciate how he know how to be professional and still make buying a car a great time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Lori, we're happy you found our staff to be so supportive during your experience here at Napleton Saint Louis Nissan. Thank you, and have a fantastic day!