Reviews
Write a reviewGreat customer service Paul and Rich get you the car you
Great customer service Paul and Rich get you the car you want guaranteed and good condition
Great customer service Paul and Rich get you the car you
Great customer service Paul and Rich get you the car you want guaranteed and good condition
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
While anyone would be skeptical of a used car dealer, as
While anyone would be skeptical of a used car dealer, as I definitely was, and with issues that did come up that could have easily made me walk away, both Richie and Paul definitely made good on their promises in delivering a beautiful Volvo to me. Even after some basic scratches and dents were repaired, both Richie and Paul went above and beyond to ensure the car was 100%. You'll even get to enjoy their slap stick humor in the showroom as they try to make any stressful purchase of a car a bit more calm. Even down to the delivery, when my insurance agent only had a flip phone and couldn't send documents, they both worked through it all. It's only day 1 after delivery so I am hoping that their commitment follows through in the days to come. Only suggestion,... get a working 1980's fax machine please.....
While anyone would be skeptical of a used car dealer, as
While anyone would be skeptical of a used car dealer, as I definitely was, and with issues that did come up that could have easily made me walk away, both Richie and Paul definitely made good on their promises in delivering a beautiful Volvo to me. Even after some basic scratches and dents were repaired, both Richie and Paul went above and beyond to ensure the car was 100%. You'll even get to enjoy their slap stick humor in the showroom as they try to make any stressful purchase of a car a bit more calm. Even down to the delivery, when my insurance agent only had a flip phone and couldn't send documents, they both worked through it all. It's only day 1 after delivery so I am hoping that their commitment follows through in the days to come. Only suggestion,... get a working 1980's fax machine please.....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So far it has been a good experience.
So far it has been a good experience. Put down a deposit and picking up the car after I collect the insureance check
So far it has been a good experience.
So far it has been a good experience. Put down a deposit and picking up the car after I collect the insureance check
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and really great selection. I wa
Excellent service and really great selection. I was able to leave with a car the same day. I would highly recommend seeing Capital Motor Group, first
Excellent service and really great selection. I wa
Excellent service and really great selection. I was able to leave with a car the same day. I would highly recommend seeing Capital Motor Group, first
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the great review for Capital Motor Group. We are very happy to hear we exceeded your expectations and made your experience with Capital Motor Group pleasurable. We look forward to being able to do the same for your family and friends in the future. Thank you for helping us to continue to be Long Island's #1 Pre-owned car dealership. Regards, Capital Motor Group Management
I bought a used 2015 Range Rover for $35,000 with tax and
I bought a used 2015 Range Rover for $35,000 with tax and extended warranty on Oct 1,2022, on Oct 4 the vehicle broke down and has been at a repair shop since 11 weeks and counting, no end in sight , all while I pay the monthly payment and car insurance , I reached out to them and tried to negotiate a fair deal, nothing came of it although they say they’ve tried everything to fix the issue, they’ve done nothing , an absolute miserable experience with Capital Motor Group
I bought a used 2015 Range Rover for $35,000 with tax and
I bought a used 2015 Range Rover for $35,000 with tax and extended warranty on Oct 1,2022, on Oct 4 the vehicle broke down and has been at a repair shop since 11 weeks and counting, no end in sight , all while I pay the monthly payment and car insurance , I reached out to them and tried to negotiate a fair deal, nothing came of it although they say they’ve tried everything to fix the issue, they’ve done nothing , an absolute miserable experience with Capital Motor Group
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize you didn’t have a great experience. We try to make sure that everybody is happy. Unfortunately, we are at the mercy of outside mechanics, parts availability and warranty companies. We try to do our best when it comes to situations like this but sometimes it’s out of our control. Unfortunately, you drove the car until it overheated and shut off. While this is not our fault, we still tried to help you and have filed a claim for you with your warranty company. It is in their hands now. We hope you would reconsider allowing us to satisfy your needs in the future. Capital Motor Group Management
Great place to do business with
Excellent customer service, honest and trustworthy!!!! They were friendly polite understanding. Never a problem reaching out to them .jim was and amazing man. Thank you capital motors
Great place to do business with
Excellent customer service, honest and trustworthy!!!! They were friendly polite understanding. Never a problem reaching out to them .jim was and amazing man. Thank you capital motors
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the great review for Jim. We are very happy to hear he exceeded your expectations and made your experience with Capital Motor Group pleasurable. We look forward to being able to do the same for your family and friends in the future. Thank you for helping us to continue to be Long Island's #1 Pre-owned car dealership. Capital Motor Group Management
A Second Choice
Over a year ago I purchased a Nissan Altima from capital motors and still enjoy driving it every day. Because of the nature of my job It is necessary to have a back up vehicle. I had a Town&Country since 2004 which recently died and I needed to replace it. My first thought was to look at the inventory at Capital Motors and they had Ford Escape which looked good and affordable price. ERIN and Nick were very friendly and helped me with my second purchase. This car is also a joy to drive. Thank you again to Erin and to Nick. - Joseph Raffaele
A Second Choice
Over a year ago I purchased a Nissan Altima from capital motors and still enjoy driving it every day. Because of the nature of my job It is necessary to have a back up vehicle. I had a Town&Country since 2004 which recently died and I needed to replace it. My first thought was to look at the inventory at Capital Motors and they had Ford Escape which looked good and affordable price. ERIN and Nick were very friendly and helped me with my second purchase. This car is also a joy to drive. Thank you again to Erin and to Nick. - Joseph Raffaele
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the great review for Nick and Erin. We are very happy to hear they exceeded your expectations and made your experience with Capital Motor Group pleasurable. We look forward to being able to do the same for your family and friends in the future. Thank you for helping us to continue to be Long Island's #1 Pre-owned car dealership. Capital Motor Group Management
The manager was very helpful.
The manager was very helpful. Very understanding to our financial situation. Professional and very courteous.
The manager was very helpful.
The manager was very helpful. Very understanding to our financial situation. Professional and very courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the great review. We are very happy to hear we exceeded your expectations and made your experience with Capital Motor Group pleasurable. We look forward to being able to do the same for your family and friends in the future. Thank you for helping us to continue to be Long Island's #1 Pre-owned car dealership. Capital Motor Group Management
Awesome
I cant say enough about how great this experience was. I went to dealerships, and was given wrong information, pushed, manipulated. Here at Capital Motors, it was so different. They were honest, no extra fees, everything was smooth and easy. I highly recommended going here if you're looking for a car.
Awesome
I cant say enough about how great this experience was. I went to dealerships, and was given wrong information, pushed, manipulated. Here at Capital Motors, it was so different. They were honest, no extra fees, everything was smooth and easy. I highly recommended going here if you're looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good took the time to go over everything in the car
Very good took the time to go over everything in the car it made me feel like I was part of the experience
Very good took the time to go over everything in the car
Very good took the time to go over everything in the car it made me feel like I was part of the experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car