Reviews
Write a reviewBest customer experience
Top notch service and value. I live in Anchorage and didn't really have good experiences with the Dodge dealers up here and I was looking for a very specific model of truck. Adam and his team in Soldotna had my exact truck that I wanted. He contacted me immediately from my inquiry and from that time on it was such a smooth transaction. I never saw the truck and bought a 2021 Ram Laramie over email and the phone. The team was amazing, they never were "salesy", and I just felt an immediate trust. Sallyjo was amazing in their finance department, giving me real information that I could use to make decisions and Keith ensured my delivery of the vehicle to me in Anchorage was everything I needed it to be. They were very responsive and always available to help. I'll be going back to use them for other vehicle purchases - we all know, when you find someone you like and trust that's something important to remember and to share. You definitely need to check them out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kendall Chrysler Dodge Jeep RAM of Soldotna!
New 2019 Jeep Compass
Everything went like clockwork. The salesman (Mike Love) was great. He had a lot of knowledge and was very helpful in the process. The only thing I have a complaint about was that the brand-new Jeep Compass does not come with a spare tire, Jack, lug-wrench or locking hub to hold the tire in place. Yet in its place, within the "spare tire well area" they place a small portable 12V tire pump. Little good this would do you with a punchered tire of any size at all. But this is the Manufacturer's doing and not of the dealer. The Jeep Compass - - - - > My wife loves it.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael Hatten, we are so pleased you enjoyed your visit to Kendall Chrysler Dodge Jeep RAM of Soldotna!
Charles trucks that work great
Great dealership an most helpful salesman of All I have worked with I'm 64 an have bought several new trucks Mike love was very helpful salesman I will buy all my vehicles at Kendall Dodge of soldotna thanks so much for all your help Charles blankenship
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback Charles and we look forward to seeing you again!
Kendall dodge
Great service very happy everyone went above and beyond
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tamera Mapes, we're so glad that we were able to go above and beyond your expectations!
Update To My Previous Service Complaint
After our complaints the service manager came in special today, a Saturday, and brought in extra mechanics to get our vehicle to us today. Better late than, never. The effort today helped make up for the mistake. Much appreciated, thank you.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your feedback. If you have any further questions, please give us a call. We're always happy to help!
Truck
I began the purchase process with a review of available trucks on the dealers website. They had a good selection and plenty of information on the website to allow me to select three trucks to test drive. Once I arrived at the dealership, the vehicles I'd selected were ready to test drive and the dealership began their review of my trade in. At every step of the process they answered all my questions and fully explained the documents and the truck itself.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We couldn?t be happier to hear about your great car buying experience.
Pacifica
Great customer service. Sales man took great care in explaining each option.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven Bon, we're happy to hear you had such a positive experience with our team!
GREAT EXPERIENCE
5 VEHICLE I HAVE GOTTEN FROM THEM. AWESOME SERVICE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and continued business Vikki!
Used car purchase
Kendall found me an great used truck with less then 15000 miles on it. Sales staff were great. I got it over a holiday. They service all our cars. The techs and detailer are the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jay Mccollum, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
I would recommend Mike Love at Kendall in Soldotna
Mike Love at the dealership has always been very nice honest and upfront about what I can afford, and is currently helping me find the perfect vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks for the great review, Deann! We are happy to hear you enjoyed working with Mike and we look forward to an opportunity to serve you in the future. Have a wonderful day:)
