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Kendall Dodge Chrysler Jeep Ram of Soldotna

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best customer experience

Top notch service and value. I live in Anchorage and didn't really have good experiences with the Dodge dealers up here and I was looking for a very specific model of truck. Adam and his team in Soldotna had my exact truck that I wanted. He contacted me immediately from my inquiry and from that time on it was such a smooth transaction. I never saw the truck and bought a 2021 Ram Laramie over email and the phone. The team was amazing, they never were "salesy", and I just felt an immediate trust. Sallyjo was amazing in their finance department, giving me real information that I could use to make decisions and Keith ensured my delivery of the vehicle to me in Anchorage was everything I needed it to be. They were very responsive and always available to help. I'll be going back to use them for other vehicle purchases - we all know, when you find someone you like and trust that's something important to remember and to share. You definitely need to check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kendall Chrysler Dodge Jeep RAM of Soldotna!

New 2019 Jeep Compass

Everything went like clockwork. The salesman (Mike Love) was great. He had a lot of knowledge and was very helpful in the process. The only thing I have a complaint about was that the brand-new Jeep Compass does not come with a spare tire, Jack, lug-wrench or locking hub to hold the tire in place. Yet in its place, within the "spare tire well area" they place a small portable 12V tire pump. Little good this would do you with a punchered tire of any size at all. But this is the Manufacturer's doing and not of the dealer. The Jeep Compass - - - - > My wife loves it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael Hatten, we are so pleased you enjoyed your visit to Kendall Chrysler Dodge Jeep RAM of Soldotna!

Charles trucks that work great

Great dealership an most helpful salesman of All I have worked with I'm 64 an have bought several new trucks Mike love was very helpful salesman I will buy all my vehicles at Kendall Dodge of soldotna thanks so much for all your help Charles blankenship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback Charles and we look forward to seeing you again!

Kendall dodge

Great service very happy everyone went above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tamera Mapes, we're so glad that we were able to go above and beyond your expectations!

Update To My Previous Service Complaint

After our complaints the service manager came in special today, a Saturday, and brought in extra mechanics to get our vehicle to us today. Better late than, never. The effort today helped make up for the mistake. Much appreciated, thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your feedback. If you have any further questions, please give us a call. We're always happy to help!

Truck

I began the purchase process with a review of available trucks on the dealers website. They had a good selection and plenty of information on the website to allow me to select three trucks to test drive. Once I arrived at the dealership, the vehicles I'd selected were ready to test drive and the dealership began their review of my trade in. At every step of the process they answered all my questions and fully explained the documents and the truck itself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We couldn?t be happier to hear about your great car buying experience.

Pacifica

Great customer service. Sales man took great care in explaining each option.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steven Bon, we're happy to hear you had such a positive experience with our team!

GREAT EXPERIENCE

5 VEHICLE I HAVE GOTTEN FROM THEM. AWESOME SERVICE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review and continued business Vikki!

Used car purchase

Kendall found me an great used truck with less then 15000 miles on it. Sales staff were great. I got it over a holiday. They service all our cars. The techs and detailer are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jay Mccollum, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

I would recommend Mike Love at Kendall in Soldotna

Mike Love at the dealership has always been very nice honest and upfront about what I can afford, and is currently helping me find the perfect vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for the great review, Deann! We are happy to hear you enjoyed working with Mike and we look forward to an opportunity to serve you in the future. Have a wonderful day:)