Reviews
I worked with Roberto.
I worked with Roberto. He was awesome from beginning to end. There was no pressure and he allowed time for you to make a decision. I would recommend ANYONE to him that?s interested in buying a car.
I worked with Roberto.
I worked with Roberto. He was awesome from beginning to end. There was no pressure and he allowed time for you to make a decision. I would recommend ANYONE to him that?s interested in buying a car.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Courtney! We truly appreciate your kind words about Roberto and your positive experience at Moritz Chevrolet. It’s great to hear that you felt no pressure and had the time you needed to make your decision. We’re grateful for your recommendation and look forward to assisting you again in the future! Best, The Moritz Chevrolet Team
The sales person (Tony Carreon) did everything to help me
The sales person (Tony Carreon) did everything to help me out with my trade in and purchase of a new Tahoe, what a great pleasure and experience doing business with him. We shall recommend going to him to all our friends needing a car around here.
The sales person (Tony Carreon) did everything to help me
The sales person (Tony Carreon) did everything to help me out with my trade in and purchase of a new Tahoe, what a great pleasure and experience doing business with him. We shall recommend going to him to all our friends needing a car around here.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Bernardo, for your wonderful review! We're thrilled to hear that Tony provided you with a great experience during your trade-in and purchase of your new Tahoe. Your recommendation means a lot to us at Moritz Chevrolet. We look forward to assisting you and your friends in the future! Best, The Moritz Chevrolet Team
No, I do not need anything at the moment.
No, I do not need anything at the moment. However, I would like to share my experience with the dealership. First, I want to say that my husband and I are grateful for the damages that were fixed. However, my car was at your dealership for two weeks and all of my concerns with the car were not met. I found a few scratches on the body, the tint was not done on the back window and the cigarette mark was still there on the middle console. Also, there is a rattling noise now on the passenger side. I do see what was done, but it was not worth everything you all charged my insurance. To have my car for 2 weeks and it still has problems is disheartening. I will not be back the the dealership for further repairs.
No, I do not need anything at the moment.
No, I do not need anything at the moment. However, I would like to share my experience with the dealership. First, I want to say that my husband and I are grateful for the damages that were fixed. However, my car was at your dealership for two weeks and all of my concerns with the car were not met. I found a few scratches on the body, the tint was not done on the back window and the cigarette mark was still there on the middle console. Also, there is a rattling noise now on the passenger side. I do see what was done, but it was not worth everything you all charged my insurance. To have my car for 2 weeks and it still has problems is disheartening. I will not be back the the dealership for further repairs.
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Vonetta, We understand your gratitude for the completed repairs and appreciate your comments regarding the scratches, tint, cigarette mark, and rattling noise. We value all feedback and want to learn more about your experience. Please contact us at your convenience so we can discuss this further. Thanks, The Moritz Chevrolet Team 817-756-1199
A terrible place to TRY and buy a vehicle.
A terrible place to TRY and buy a vehicle. Vehicle we signed paper work for, was sold to someone else "before" we signed. They tried to make it right, and then were selling us a vehicle that needed a repair they said could be completed the same week. We signed paperwork and after everything was finalized we were told we had to bring the vehicle back for the repairs to be done. This place only cares about trying to make a sale and pushing you into the finance room. They have terrible customer service and the manager I spoke with wasn't even apologetic in all the headache they put us through. They definitely lost out on a sale and any recommendations. We will never be going back to this place. Waste of time.
A terrible place to TRY and buy a vehicle.
A terrible place to TRY and buy a vehicle. Vehicle we signed paper work for, was sold to someone else "before" we signed. They tried to make it right, and then were selling us a vehicle that needed a repair they said could be completed the same week. We signed paperwork and after everything was finalized we were told we had to bring the vehicle back for the repairs to be done. This place only cares about trying to make a sale and pushing you into the finance room. They have terrible customer service and the manager I spoke with wasn't even apologetic in all the headache they put us through. They definitely lost out on a sale and any recommendations. We will never be going back to this place. Waste of time.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us, Julia. We understand your frustration regarding the vehicle purchase process, and we appreciate you bringing this to our attention. At Moritz Chevrolet, we strive to provide excellent service and ensure our customers leave satisfied. Your feedback is valuable, and we would like to invite you to reach out to us directly so we can address your concerns and work towards a resolution. Thank you for considering Moritz Chevrolet. Best, The Moritz Chevrolet Team
Hats off to Dave Pownall at Moritz Chevrolet in Fort
Hats off to Dave Pownall at Moritz Chevrolet in Fort Worth for an exceptional car-buying experience! Dave, the Internet sales manager, sold me my new truck with complete transparency and no pressure sales tactics. Ricky in finance was great to work with too. Despite having my own financing, he was a pleasure to work with. Moritz has outstanding online reviews and I can see why. We will be back when we need to purchase another vehicle.
Hats off to Dave Pownall at Moritz Chevrolet in Fort
Hats off to Dave Pownall at Moritz Chevrolet in Fort Worth for an exceptional car-buying experience! Dave, the Internet sales manager, sold me my new truck with complete transparency and no pressure sales tactics. Ricky in finance was great to work with too. Despite having my own financing, he was a pleasure to work with. Moritz has outstanding online reviews and I can see why. We will be back when we need to purchase another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad the team at Moritz Chevrolet provided you with a transparent and pressure-free experience. Thank you for choosing us. Wishing you many happy miles ahead in your new truck.
I absolutely love James and he is the reason that I keep
I absolutely love James and he is the reason that I keep coming back to have my vehicle serviced
I absolutely love James and he is the reason that I keep
I absolutely love James and he is the reason that I keep coming back to have my vehicle serviced
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
At Moritz Chevrolet, we appreciate your kind words about our team! Feel free to reach out if you'd like to discuss anything further.
I have always had a very good experience with the Moritz
I have always had a very good experience with the Moritz service department until this last time when I was back in less then 30 days.
I have always had a very good experience with the Moritz
I have always had a very good experience with the Moritz service department until this last time when I was back in less then 30 days.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your experience. Please reach out to us so we can address any concerns you had during your last visit. We appreciate your continued trust in Moritz Chevrolet and look forward to assisting you further.
I need A/C repair on my 2017 Impala, so took it into
I need A/C repair on my 2017 Impala, so took it into Moritz today. The service agent informed me that it will be 10 days before the car could be looked at, and that I would have to leave it at the shop for it be be looked at in its turn. I would have to rent a car during the meantime. Also, my extended warranty, purchased through this dealership, expired 3/31/2024. I did not receive notice from Chevrolet of its pending expiration. I have been pleased with my relationship with Moritz since purchasing this car from them in 2017, but I am disappointed at this time.
I need A/C repair on my 2017 Impala, so took it into
I need A/C repair on my 2017 Impala, so took it into Moritz today. The service agent informed me that it will be 10 days before the car could be looked at, and that I would have to leave it at the shop for it be be looked at in its turn. I would have to rent a car during the meantime. Also, my extended warranty, purchased through this dealership, expired 3/31/2024. I did not receive notice from Chevrolet of its pending expiration. I have been pleased with my relationship with Moritz since purchasing this car from them in 2017, but I am disappointed at this time.
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for alerting us to this issue, Peggy. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Best, The Moritz Chevrolet Team
Tony Carreon was the greatest new car salesperson we
Tony Carreon was the greatest new car salesperson we have ever encountered. In fact the whole experience of buying was super. No ridiculous offers from some "manager" out of nowhere to obviously be turned down and resubmitted to us in another wasted 30 min. Tony took care of business, we never dealt with anyone else until we were in finance. We were treated well in the finance dept. also. Overal an excellent experience. So good in fact, we sent our granddaughter in to see Tony, and she too purchased a new Chevy. Thanks Tony, we only hope the service dept. lives up to what sales and finance have set as a high bar. Thanks again. Robert Goddard
Tony Carreon was the greatest new car salesperson we
Tony Carreon was the greatest new car salesperson we have ever encountered. In fact the whole experience of buying was super. No ridiculous offers from some "manager" out of nowhere to obviously be turned down and resubmitted to us in another wasted 30 min. Tony took care of business, we never dealt with anyone else until we were in finance. We were treated well in the finance dept. also. Overal an excellent experience. So good in fact, we sent our granddaughter in to see Tony, and she too purchased a new Chevy. Thanks Tony, we only hope the service dept. lives up to what sales and finance have set as a high bar. Thanks again. Robert Goddard
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on you and your granddaughter's new vehicles. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Tony was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're both enjoying yours. We look forward to seeing you again. Best, The Moritz Chevrolet Team
Great service and amazing staff
I will always drive further for this dealership and service tech. Atle always treats his customers with respect and the repairs and service are quality.
Great service and amazing staff
I will always drive further for this dealership and service tech. Atle always treats his customers with respect and the repairs and service are quality.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melissa, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments. We will be there for you for many years to come. Best, The Moritz Chevrolet Team
