Reviews
Much better than a dealership sales person
This experience was quick, easy and painless. Melanie was very nice, professional and personal. She made me feel comfortable and never pressured me. Look forward to the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Thank you so much for your review! Glad Melanie was able to make everything so easy for you! Please let us know if you’ll need anything else, and congratulations on your new car!
First lease with D&M Leasing - Houston
I think most people can respect honesty and transparency, especially when making a large purchase like leasing a car. My sales rep, Troy Killian was very honest and explained how the process works. We are all looking for a good deal and he was very helpful in providing all the numbers necessary for me to make my choice. Thanks for an informative and speedy process to get me back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Honesty is the best policy! We are so glad Troy was able to help you get into the vehicle you wanted quickly, while still be thorough in the process! Thank you for taking the time to write this review!
Quick and stress free process, with amazing service!
With my situation (I knew exactly what I wanted) and Thomas' service, it was a quick process. He explained what different routes we could take in a manner I understood and we chose the best possible one. I am more than happy with what I got. When he pulled up with the car, it was better than expected....interior, better than expected. I have two family members who will follow in this buying process. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
We are so glad to hear you are more than satisfied with your new vehicle! We will be happy to help anyone you send our way! Thank you for taking time to write this review, and congrats on your new ride!
Another great experience with D&M
I am a repeat customer with D&M because it takes the pain out of car leasing for me. This is my fourth lease with D&M and Troy Killian has taken such good care of me I don't think of doing this any other way. He has been patient with my many questions and helps me get just what I want - both car and deal wise. I feel sorry for my friends who complain about getting cars. I tell them, "Try D&M - you won't be disappointed." I haven't been.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
We appreciate your review so much! We are so glad Troy has taken care of you time and time again, and please let us know if there is anything else we can do for you in the future! Tell your friends when they're ready to give us a try we will be more than happy to help them out!
2nd Lease with D&M - Great Experience with TK.
So, I usually don't write reviews because I don't have the time but, I will make time for this one. This is the second time I do business with D&M and it has been a great experience during both of my leases. At first, I went with Jeff Cole, great guy, super helpful, always there when I needed him or had any questions. Even now that he's in a different role, he took my call and referred me to one of his great agents. This is where TK comes in... Super nice guy, on point with everything, got me EXACTLY what I wanted in NO TIME. I was very impressed and of course, happy. I'm so satisfied with my new car and the easy process that this was. Few e-signatures, he came to my house to take care of this and voilá! New car. I will definitely refer any of my friends and/or family to TK going forward and of course I'm going to continue doing business with D&M. Thanks TK, I appreciate all of your work and attentions during my car swap.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
First, thank you so much for taking time out of your day to write this review! We really do appreciate this insight to your experience working with TK and Jeff. Second, thank you for your continued business! Third, we could not be more thrilled that you had such an awesome experience working with TK! We love when the process is smooth, easy, and convenient for our customers! We hope you continue to enjoy your new ride, and we will be more than happy to help anyone you send our way!
Awesome and stress-free experience at D&M with Melanie!
Dealing with Melanie was easy, pain-free, and outright wonderful! I felt that she had my best financial and preferential interests in mind to help get me in the vehicle I truly wanted. She helped with eliminate the deficiency in my old vehicle and set me up with a schedule to keep my financial requirements first! She was awesome, positive, and wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
We understand retiring negative equity can be a pain, so we are so happy to see Melanie was able to provide you with such a great experience to get you in the vehicle you wanted while simultaneously meeting your financial needs! We firmly believe you should never have to sacrifice one for the other. Thank you so much for your review, and please let us know if you need anything else!
Convenient, hassle free.
Thomas is great to work with, knowledgeable prompt and responsive. We didn't care for the first car we tested so we went back to the BMW. He brought that one around for a test within a day or so and we made the deal. Thanks, Thomas!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Thank you so much for your review!! Convenience is what we strive for! We are so happy Thomas was able to help you get the car you wanted. Please let us know if you need anything at all!
I’m a repeat customer and that means a lot in this customer.
I am a repeat customer because of people like Troy Killian who bends over backwards, and always does, to help me get into the vehicle that I desire. Troy takes a personal touch and takes it to the next level of excellence. Seriously, Troy if leaves, I would change companies. However, I realize Troy is following the creed at D and M leasing, and that’s why I return for repeat business. Troy defines the meaning of customer satisfaction and loyalty. He’s a keeper.! And D and M is my choice! R Joe Ybarra MD
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Thank you so much for your kind words Dr. Ybarra. We completely agree that Troy is a keeper! So happy to hear he has been able to help you find what you are looking for time and time again.
A Great experience, and a lot of help.
Stays in touch and kept me updated. Was a lot of help multiple occasions, great service. The vehicle is great and I hope to get service from him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Thank you so much for your review! Congrats on your new ride, and please let us know if you need anything else!!
The Best Dealer in Texas
When it comes to purchasing my vehicles, George at D&M Leasing is the person I call!! I’ve done 6 vehicles with George, and every transaction has been first class!! I tell him what I want, and he delivers every time. I haven’t been to a traditional dealership in over 6 years. George is a true professional and man of his word. Loyal D&M customer for life!! A++++++++
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Leasing 6 vehicles is truly the biggest compliment! We are so glad George has been able to help you time and time again! Thank you for your continued business!!