Carplex

I just recently purchased a Jeep Wrangler and I am extremely happy with this purchase! All of Carplexs staff was super helpful and friendly. Made the purchase process very easy, they went through the whole process and made sure I understood! I would recommend everyone to come here to purchase a car!

They have a Super wide selection of bmws in stock. I bought a BMW X3 recently and Im super happy with the car. They let me do a per purchase inspection on it. They weren’t pushy and made my buying experience super quick and easy. For sure a 5 star dealer. You can buy with confidence from them.

I received great customer service from the folks at Carplex. They truly care about the customers. I`ll be recommending them to everyone I know who is looking to buy a car specially Bimmers!

Thank you very much for helping me they did not rush me and answer all my questions you guys are the best. Thank you a lot

I just recently made a inquiry online for a car I was interested in and I got a email back from them with in seconds. Also they followed up with a phone call very quick as well. They took the time to answer all my questions over the phone and help me feel confident to make the drive out to look at the vehicle. In person they are very helpful and not pushy at all. A very nice, friendly, and knowledgeable family ran business. Super happy I did business with them and for sure will go back. Highly recommend.

They are very good at buying savage or car with major engine problem that does not show on Car-fax, does a piss poor job fixing it and pass it on to customer as clean vehicle. I almost bought a Lamborghini that was previously involved in an accident from them, the repair job was so horrible that it shown at a few places, also this was not shown on that vehicle Carfax.

Needed a car for my sister. Test drove and bought one here for cash. After the test drive we smelled an anti freeze smell (like an overheat). Carfax showed a few radiator flushes, but that was the only thing out of the ordinary. Asked them about the smell and they assured us that the car was mechanically fine. That they checked it up and down. Come to find out that the head gaskets were blown, and this $4k car is basically trash.

They were so rude and when some one is doing something for you such as buying a car you should be respectful and that is exactly what they did not do.

Went down from PA, bought 2006 vw Jetta tdi no one acted like they wanted to help , kept talking to each other in their language when going to buying process the guy acted like everything was an inconvenience for him and yet again talking to his employees in their language . When going to get the car PA inspected , the locking key to the wheels was missing . Shouldn't they have told me that ? Had to run the whole way to a VW dealer to buy one so I could run the whole way back to finished getting car inspected . I am not very happy with that experience what so ever . If it weren't for the love of the car i definitely wouldn't have bought from there . I've never felt so unimportant when buying a car.

We purchased a car from him that was advertised as in great shape, having no issues, recently inspected, etc etc. His standard advert online. The car had a recent inspecton sticker and test drove actually very well. We purchased the car for our new driver son and after three days the car left him stranded three times. We got it running and took the car to our mechanic of over 16 years who is also a close personal friend and respected service consultant in northern virginia. His immediate assessment was that the car had a replacement engine, needed a battery, probably emissons work (the check engine light had come on) and needed brakes to the extent that it should not have passed inspection and that the oil pan was leaking through a hole in the pan. Franco upon purchase issued paper plates and when we went to DMV were informed that it needed emissions and that it woulld not pass with the check engine light on. Upon learning this from my mechanic I confronted Franco indicating he should take the car back and Iwould do an even trade. His immediate position was that my mechanic was trying to rip me off and was not to be trusted. A replacement engine to him was just fine and he said he would fix the issues my mechanic identified. He supposedly replaced an O2 sensor and said there was a hose leaking under the pan to the transmission. He proceeded to disparage my mechanic with a "told you so" story and advised me I paid too much for my new battery via my mechanic. After the vehicle subsequently failed inspection (safety and emissions) I returned the car again to Franco stating it was not fit to drive and he should take it back an willing to take an even trade. He would not address safety issues as it had passed his safety inspection prior to sale (a Virginia requirement). He said he would fix the emissions issues and I again pointed out the oil leak that he had not fixed despite his efforts in discounting my mechanic. We also noted that the car would not hold washer fluid and the radio had now failed. He took the car in and I purchased the O2 sensor. He installed it and reset the engine light. He noted that the oil appeared to be leaking from a rear seal and for us to watch what was going on. I figured out the radio issue myself. He told me I paid too much for the O2 sensor and ordered one using his dealer ID wholesale and made it seem like he should be praised for such amazing work. I returned the O2 sensor I bought for full price. The car passed emissions.. three days later the engine light was back on. The car now two weeks later overheats and cannot be driven more than a block. It has oil in it and is consuming coolant somewhere. I confronted Franco this morning and told him he needed to do the right thing and take the car back. He said he could not do that and would not help me. I went to show him a picture of the oil, washer fluid, and coolant flood in my driveway. He said the hole in the oil pan was created by my young driver... finally at least he recognized a hole in the pan. The car is now at a reputable service station in Fairfax near where it died. Avoid this dealer at all cost. His story will be the following.. I fixed the car when he brought it in. I have sold hundreds of cars and had a hand full of issues over many years. The car didn't leak oil when I sold it and was damaged by the customer.