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Rochester Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My purchase lasted me for many years

I bought a Rav-4 from Troy quite a long time ago and it finally gave out at 289k miles and i was truly surprised at how long it lasted me. I purchased it with 120k miles on it, give or take. It was problem free until the end of its life and I plan on coming here for another vehicle in the near future, and I recommend this place to every person i know looking for a vehicle, friends and family alike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Overall

This dealership gave me the ideal car buying experience. no pushiness, but very helpful and informative with good prices. Troy offers a great warranty that i don't think i'll need to use since my new corolla is in great condition like all the cars i test drove here. Very happy with my new (used) car! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks for the Warranty!

I bought a used CRV here 3 months ago. I shopped around for serval month and this was the best deal around. On top of having the best price I received a 6 month bumper to bumper warrant at no cost. My CRV is running great and very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealer

My family has bought two cars from this dealer and both have lived up to our expectations. Someone is trolling the reviews and leaving false negativity for no reason and this company absolutely does not do “fake illegal inspections”... our cars both came with a warranty that we have not needed to use. Would definately recommend to anyone in the market for a used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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MY 4,500$ TRUCK PAID IN CASH ILLEGALLY PASSED NYS

Bought a Highlander from Roy. Was told it needed a oil change. Took truck to Mavis day after purchasing was told it illegally passed nys inspection. Brakes didn't engage, replaced struts, shocks, front wheel bearings, coil pack, brakes and rotors ( front / back ) rear converter back. Over 4000$ in repairs TO MAKE THIS VEHICLE LEGAL. THESE PEOPLE ARE ROBBERS .... I called Roy after I found this out and my muffler was on the ground and he said " it happens and he would help order parts... he avoided all phone calls.... absolute JOKE of a shop!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We have not sold any Highlanders. You left 3 fake reviews. Not sure why? All our cars are inspected and come with 6 month 7,500 mile full warranty. We have never had any customer issues. Please call me at 585-732-4865 to let me know why your leaving fake reviews.

Excellent

Great dealer. Have bought from Troy twice now. Cars are always in great condition from what i have seen and he does a good job maintaining them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic car buying experience.

They provided me with a fantastic car buying experience. The staff were all very friendly and knowledgeable as well as extremely helpful throughout the entire process. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought an Accord here. Great place!

Easy purchasing process, got a great deal on my car and the staff was very friendly and honest. Awesome place to buy a used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Place To Buy A Car

I just bought a Toyota Scion TC from Rochester Auto Sales , beautiful, clean, brand new like car. Cindy & Troy care about the quality of the cars on their lot , and they care about their customers being happy. I would recommend this dealer to friends & family. Very happy with this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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bought my corolla here

best experience i've ever had in purchasing a car so far. Excellent service start to finish. I give Troy 10 for 10 on everythnig. Danny Too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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