JM Chevrolet Cadillac

3.8
(13 reviews)
1710 South 1st St Lufkin, TX 75901
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–6:00pm
Tuesday 7:30am–6:00pm 9:00am–6:00pm
Wednesday 7:30am–6:00pm 9:00am–6:00pm
Thursday 7:30am–6:00pm 9:00am–6:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 8:00am–1:00pm Closed
Sunday Closed Closed
(936) 634-3383 (936) 634-3383

Reviews

3.8
(13 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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3.0

Service

November 23, 2018
By Rusty Ford from Lufkin, Texas

Poor follow up by staff in regards to my seat repair

Dealer response

Mr. Ford, I wanted to reach out to let you know I appreciate your feedback. My name is JJ Weibe and I am the owner here at JM Chevrolet Cadillac. I totally understand your frustration and want to assure you that is not the norm as far as the level of service from our service personnel. We strive to provide 100% customer satisfaction and hope that we have the opportunity to earn your business in the future.

5.0

Great

September 11, 2018
By Darwin Dale Smith from Lufkin, TEXAS

I always have a great experience Withem service department... :))

Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing JM Chevrolet Cadillac and we hope to see you again soon!

5.0

Office Nurse

August 5, 2018
By Rose Ellen Hillin from Lufkin, Tx

The service was great as well as the time it took to do the service job.

Dealer response

Hello, we are glad we could help! We sincerely value your business and look forward to your next visit!