Reviews
Write a reviewAwesome Customer Service
Went to look at a 2009 Chevy Malibu LT2 on December 22, 2018. I drove the car and it drove perfect - car has all the bells and whistles you could want. The price was awesome and Dave D. was wonderful to deal with. I decided to purchase the car and Dave sent the car right out to get it detailed (it was a Christmas gift), and I was able to go back and pick the car up later that day. I highly recommend Vinson Motors they were great to deal with they did not try to sell me another car nor did they try to get me to finance the car. This was a replacement for my other car that was totaled in a head on collision. Thanks again Dave for being so great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Denise, thank you so much for sharing your experience with us. It was such a pleasure working with you on your new purchase. What a Christmas gift! I look forward to your future purchases, and remember our Referral Program! $100 for everyone you refer. Thanks again, Vinson Motors Team
Sold an overpriced vehicle that caught fire
They all seemed like decent understanding people when I ran into them. I was in need of a new vehicle because my old ones on board computer went on the fritz and died. I got a truck from them that seemed great, but then it turned out the horn didn't work. No big problem, called them and they fixed it since you don't think to check a horn. But not even a full month later and the back brakes went, and the brake fluid that was leaking out caught fire. They don't want to pay for the repairs, they won't do anything. Lawyer told me I have two options. They also grossly overpriced the truck. Take what it's worth on Kelly blue book and times that by 3. They charged how much the truck would've cost if it were new, not used.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lemon for women
They sold me a lemon two months ago...the car is making this awful noise and I reported it was acting weird to Kerry after two weeks of possession of the vehicle and he said they would have it looked st by their repair partners down the road.never got a call back or anything. The car is completely unsafe to drive. And when I called and spoke with Brian he completely tried to belittle me and make me feel like it's my fault they have xxxxty service. I asked him if it was his wife or mother or daughter how would he feel and he pretty much got very sarcastic and stated that would never happen to them...then proceeded to tell me I denied it because I couldn't afford it or something of along those lines...how dare you. The he wouldn't offer any type of help I'm pretty much on my own... and I can go to there repair shop partners and pay to get it fixed myself..I have small children and I need to be able to provide for them...Terrible terrible service and experience..I'm begging you all never let women go to this place to purchase cars...they are not honest and they will do whatever to get over
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lemon for women
They sold me a lemon two months ago...the car is making this awful noise and I reported it was acting weird to Kerry after two weeks of possession of the vehicle and he said they would have it looked st by their repair partners down the road.never got a call back or anything. The car is completely unsafe to drive. And when I called and spoke with Brian he completely tried to belittle me and make me feel like it's my fault they have xxxxty service. I asked him if it was his wife or mother or daughter how would he feel and he pretty much got very sarcastic and stated that would never happen to them...then proceeded to tell me I denied it because I couldn't afford it or something of along those lines...how dare you. The he wouldn't offer any type of help I'm pretty much on my own... and I can go to there repair shop partners and pay to get it fixed myself..I have small children and I need to be able to provide for them...Terrible terrible service and experience..I'm begging you all never let women go to this place to purchase cars...they are not honest and they will do whatever to get over
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shae, sorry for the delay in response to your review, however we are under new management as of the first of the new year. We are truly sorry for how your claim got handled and we assure you that it would never happen again. If there are any future issues with your vehicle, please give us a call and we can assist in helping you with them. We get dealer cost on most everything, and I will apply that to you for any of your needs. I hope you consider us on your next purchase. I will give you a $500 credit if given another chance to show you a great experience you deserve. Thanks again, Vinson Motors Team
Very nice experience
The people at Vinson Motors are very friendly and helpful. They have a wide variety of vehicles to choose from here all of which are in a very good condition and well priced. Got me what I needed and went above and beyond for me. My Honda was very clean and drives great! I would definitely recommend this place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome car
Awesome car 🚙 I love my new car Kyle help me find my car and he is awesome great dealership awesome experience.If you are looking for a car you should check these guys out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great cars and service
Friendly staff, Kyle was very helpful, got me into a great reliable affordable vehicle that suits my needs! Couldn't be more happy with my experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
I came in looking for an affordable vehicle after seeing Vinson Motors Facebook page. All of the staff listened to what I was looking for and helped me pick out an Impala. I was very pleased with how quick and easy it was to buy my car. The guys at Vinson Motors are great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
I had a great experience with the salesmen at Vinson Motors last week. They put me in a great SUV with low miles. The whole process was quick and simple. Would highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review.. it was our pleasure assisting you on your new purchase. Thanks again, Vinson Motors Team
Great experience!
I had an awesome experience at Vinson Motors last week when buying an SUV. The car was super clean and low miles and the salesmen were extremely helpful and professional. Would highly recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
