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Cincinnati Automotive Group Inc

(110 reviews)
Visit Cincinnati Automotive Group Inc
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–7:30pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday 11:00am–2:00pm
(513) 318-2553 (513) 318-2553

Inventory

See all 103 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2016.
At Cincinnati Automotive Group located in Lebanon Ohio we have a passion for vehicles. We also have a passion for helping customers. Put those two things together and you get the most satisfying hassle-free car buying experience you've ever had. We pride ourselves on stocking an impressive inventory lineup of quality used cars trucks and SUVs that is sure to meet your needs.

Reviews

(110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cincinnati Automotive Group Inc from DealerRater.

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I am a single mom who brought my kid in to buy his first

I am a single mom who brought my kid in to buy his first car. The gentlemen were helpful, friendly, and never condescending or patronizing. My sales associate Sam was quick, accommodating, and no hint of sleaze. Financing was a breeze with John. Again, never talked down to or felt under pressure. Such a pleasant experience. If all used car guys were like these guys, they'd have a much better reputation!

I am a single mom who brought my kid in to buy his first

I am a single mom who brought my kid in to buy his first car. The gentlemen were helpful, friendly, and never condescending or patronizing. My sales associate Sam was quick, accommodating, and no hint of sleaze. Financing was a breeze with John. Again, never talked down to or felt under pressure. Such a pleasant experience. If all used car guys were like these guys, they'd have a much better reputation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Me and my wife came and looked at a Mazda X5 a few weeks

Me and my wife came and looked at a Mazda X5 a few weeks ago. Didn’t end up working out but Chico was great to work with! We plan to come back to get our sons first car from him soon

Me and my wife came and looked at a Mazda X5 a few weeks

Me and my wife came and looked at a Mazda X5 a few weeks ago. Didn’t end up working out but Chico was great to work with! We plan to come back to get our sons first car from him soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I worked with Chico, nice guy and very helpful.

I worked with Chico, nice guy and very helpful. Vehicle not exactly what i wanted.

I worked with Chico, nice guy and very helpful.

I worked with Chico, nice guy and very helpful. Vehicle not exactly what i wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Avoid this dealership.

Avoid this dealership. Made an offer. They turned it down and invited me to make another. I did. Sam’s response was something like, “we will not do business with you.”. How can they run a businesss when they refuse to do business? NOT USER FRIENDLY. Avoid them.

Avoid this dealership.

Avoid this dealership. Made an offer. They turned it down and invited me to make another. I did. Sam’s response was something like, “we will not do business with you.”. How can they run a businesss when they refuse to do business? NOT USER FRIENDLY. Avoid them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Do not buy from here!

Do not buy from here!!! unless you want a place that tries to hide problems with their vehicles, have terrible customer service, and won't repair their own shoddy work. A vehicle purchased from here WILL have problems (like 2 days after purchase in my case) and they couldn't care less about their customers. A business that doesn't stand behind their own work doesn't deserve your business.

Do not buy from here!

Do not buy from here!!! unless you want a place that tries to hide problems with their vehicles, have terrible customer service, and won't repair their own shoddy work. A vehicle purchased from here WILL have problems (like 2 days after purchase in my case) and they couldn't care less about their customers. A business that doesn't stand behind their own work doesn't deserve your business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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****Buyer Beware**** Bought a truck from here.

****Buyer Beware**** Bought a truck from here. Two days after purchase I noticed something rattling in the back. They tried to hide a broken leaf spring by using a hose clamp to hold it together. They agreed to “fix” it, but when I got the truck back the alignment was completely off- over an inch. Then, they tried to tell me that “it wasn’t fixable,” which I know to be untrue. After only having the vehicle less than a month now they’re forcing me to pay out of pocket for THEIR mistake. A place of business that won’t stand behind their own work is just shameful!! DO NOT BUY FROM HERE.

****Buyer Beware**** Bought a truck from here.

****Buyer Beware**** Bought a truck from here. Two days after purchase I noticed something rattling in the back. They tried to hide a broken leaf spring by using a hose clamp to hold it together. They agreed to “fix” it, but when I got the truck back the alignment was completely off- over an inch. Then, they tried to tell me that “it wasn’t fixable,” which I know to be untrue. After only having the vehicle less than a month now they’re forcing me to pay out of pocket for THEIR mistake. A place of business that won’t stand behind their own work is just shameful!! DO NOT BUY FROM HERE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They were very nice but they don't know anything about

They were very nice but they don't know anything about the vehicles they don't seem to inspect them. I went to look at one took it to have a look at from a mechanic and found out it needed two to $3,000 of work done on it and the dealership didn't even know

They were very nice but they don't know anything about

They were very nice but they don't know anything about the vehicles they don't seem to inspect them. I went to look at one took it to have a look at from a mechanic and found out it needed two to $3,000 of work done on it and the dealership didn't even know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Easy to work with.

Easy to work with. Albir was very attentive and helpful. He did a great job. John the sales manager was professional and super nice. Thanks for the Mustang!

Easy to work with.

Easy to work with. Albir was very attentive and helpful. He did a great job. John the sales manager was professional and super nice. Thanks for the Mustang!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer advertising a Toyota Land Cruiser as having 98k

Dealer advertising a Toyota Land Cruiser as having 98k miles when the picture they show of the dash reflects 158k miles.

Dealer advertising a Toyota Land Cruiser as having 98k

Dealer advertising a Toyota Land Cruiser as having 98k miles when the picture they show of the dash reflects 158k miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great customer service great location love the selection

Great customer service great location love the selection of cars on the lot love the atmosphere.

Great customer service great location love the selection

Great customer service great location love the selection of cars on the lot love the atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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