Reviews
Rudest, most unprofessional people I have ever dealt
Rudest, most unprofessional people I have ever dealt with. I offered to buy this car from out of state, since there are no photos on the website I decided to ask for a couple. This was the conversation. Dismissive and uncalled for doesn't begin to describe this. I'm glad you're so busy - but kind words are so much more important than your ego. Wish I could post the screenshots, they are appaling.
Rudest, most unprofessional people I have ever dealt
Rudest, most unprofessional people I have ever dealt with. I offered to buy this car from out of state, since there are no photos on the website I decided to ask for a couple. This was the conversation. Dismissive and uncalled for doesn't begin to describe this. I'm glad you're so busy - but kind words are so much more important than your ego. Wish I could post the screenshots, they are appaling.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
RUN AS FAST AS YOU CAN.
RUN AS FAST AS YOU CAN. THIS IS THE WORST DEALERSHIP IN LOS ANGELES. LOUIE VAUTO FINANCE MAN IS A LIAR. HE TOLD ME TO BRING BACK IF I DID NOT WANT IT IN 3 DAYS. WELL THEY WOULDN'T TAKE IT BACK.
RUN AS FAST AS YOU CAN.
RUN AS FAST AS YOU CAN. THIS IS THE WORST DEALERSHIP IN LOS ANGELES. LOUIE VAUTO FINANCE MAN IS A LIAR. HE TOLD ME TO BRING BACK IF I DID NOT WANT IT IN 3 DAYS. WELL THEY WOULDN'T TAKE IT BACK.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They didn’t even want to help.
They didn’t even want to help. Only if I put 3x more for a down payment or pay a car off in cash.
They didn’t even want to help.
They didn’t even want to help. Only if I put 3x more for a down payment or pay a car off in cash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I was met with immediate bogus pricing charges on the car
I was met with immediate bogus pricing charges on the car which I was never able to see, all excuses and bait switch tactics, I would never go to this dealer again
I was met with immediate bogus pricing charges on the car
I was met with immediate bogus pricing charges on the car which I was never able to see, all excuses and bait switch tactics, I would never go to this dealer again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I spoke with an agent that gave me an appointment drove
I spoke with an agent that gave me an appointment drove an hour wanted to make a all cash deal for one of their cars when I got their they told me a $2500 dollar fee would be added onto the price of the car for a tracking GPS service that I didn’t want or need since I was paying all cash for the car they’re finance manager was no help and was very aggressive when we questioned him about the fee and asked if it was negotiable overall stay away from this place they are Scammers
I spoke with an agent that gave me an appointment drove
I spoke with an agent that gave me an appointment drove an hour wanted to make a all cash deal for one of their cars when I got their they told me a $2500 dollar fee would be added onto the price of the car for a tracking GPS service that I didn’t want or need since I was paying all cash for the car they’re finance manager was no help and was very aggressive when we questioned him about the fee and asked if it was negotiable overall stay away from this place they are Scammers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Although the dealer didn't show the 2016 Volvo, The
Although the dealer didn't show the 2016 Volvo, The dealer checked the person and got my private information first. The salesman said the car is hard to pull out of the lot, and I waited for two hours, but I couldn't even see it. It is a swindler, a horrible dealer.
Although the dealer didn't show the 2016 Volvo, The
Although the dealer didn't show the 2016 Volvo, The dealer checked the person and got my private information first. The salesman said the car is hard to pull out of the lot, and I waited for two hours, but I couldn't even see it. It is a swindler, a horrible dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Truly horrible.
Truly horrible. Until we enter the premises 5 different calls came. But the service at the sales center tuned m off b Liars and cheaters. Pl be aware not to trust these people. They show a cheap vehicle on line. When you try to buy it they do not sell saying more than the doubled prices.
Truly horrible.
Truly horrible. Until we enter the premises 5 different calls came. But the service at the sales center tuned m off b Liars and cheaters. Pl be aware not to trust these people. They show a cheap vehicle on line. When you try to buy it they do not sell saying more than the doubled prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Went to see a 2013 Hyundai Tucson which was said to be
Went to see a 2013 Hyundai Tucson which was said to be available, but when I got there was told the check engine light came on and it couldn't be sold, except the it remains listed for sale. To add insult to injury the salesman said, and I quote "You guys don't want to look at anything else, do you?' Way to tell us to leave. I was open see other vehicles withing our price range but the salesman sounded like he wasn't interested and we cutting into his leisure time, so we just left. That's just bad business practice.
Went to see a 2013 Hyundai Tucson which was said to be
Went to see a 2013 Hyundai Tucson which was said to be available, but when I got there was told the check engine light came on and it couldn't be sold, except the it remains listed for sale. To add insult to injury the salesman said, and I quote "You guys don't want to look at anything else, do you?' Way to tell us to leave. I was open see other vehicles withing our price range but the salesman sounded like he wasn't interested and we cutting into his leisure time, so we just left. That's just bad business practice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had an appointment scheduled for 12:00 PM.
I had an appointment scheduled for 12:00 PM. I received both a call and an email confirming it. I arrived at 12:30 PM and was told they were busy but that someone would come to assist me. I waited. At 12:41 PM, the sales team called again to ask if I had arrived. I confirmed that I was already there. The call ended without any follow-up. I waited until 1:00 PM. No one came. No one checked in. I was completely ignored. I spent 1 hour and 30 minutes traveling for this appointment, and received no service at all. Unprofessional experience. I would not recommend this place. Never ever in my life I feel disrespectful at all. Trust me don't come to this place! Plenty of dealers in Hawthorne LA
I had an appointment scheduled for 12:00 PM.
I had an appointment scheduled for 12:00 PM. I received both a call and an email confirming it. I arrived at 12:30 PM and was told they were busy but that someone would come to assist me. I waited. At 12:41 PM, the sales team called again to ask if I had arrived. I confirmed that I was already there. The call ended without any follow-up. I waited until 1:00 PM. No one came. No one checked in. I was completely ignored. I spent 1 hour and 30 minutes traveling for this appointment, and received no service at all. Unprofessional experience. I would not recommend this place. Never ever in my life I feel disrespectful at all. Trust me don't come to this place! Plenty of dealers in Hawthorne LA
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
VERY VERY HORRIBLE EXPERIENCE.
VERY VERY HORRIBLE EXPERIENCE. NO SALES REPS. VERY VERY RUDE PEOPLE AND RESPONSIBILITIES NO ONE TO TALK TO. HORRIBLE PEOPLE AND PLACE.
VERY VERY HORRIBLE EXPERIENCE.
VERY VERY HORRIBLE EXPERIENCE. NO SALES REPS. VERY VERY RUDE PEOPLE AND RESPONSIBILITIES NO ONE TO TALK TO. HORRIBLE PEOPLE AND PLACE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
