Reviews
Excellent Service Quality
Excellent Service Quality, my car was ready before expected, they sent me a detailed video explaining all the work done to my car. I will always comeback and recommend them to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carla! Thank you for sharing your service experience at our facility. At Audi Gainesville, we strive to deliver outstanding customer service and look forward to serving you again.
Replacing a totaled Q3
Eric and his team have been very pleasant to work with. Buying and shipping a car to North Carolina from Florida has been a great experience. They have made the process efficient with the pricing down to handling the transportation. Our daughter was able to walk away from an accident that occurred when her 2015 Q3 was rear ended at 50 mph while sitting at a red light. The Audi did its job in protecting her, she was very lucky. Thank you again to Audi for making a safe product and to Audi Gainesville for all your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jimmy! Thank you for sharing your sales venture with our dealership, and congratulations on the brand new Audi. We are delighted you had an overall seamless experience with our dedicated sales team. Thank you for choosing Audi Gainesville!
Audi Gainesville
Took my Audi to Audi Gainesville for service. Living an hour away they got my vehicle in quickly and completed the scheduled service quicker than I was expecting. Audi Gainesville is always very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greetings! Thank you for sharing your overall experience at our Audi Gainesville location. We are thrilled you are team exceeded your expectations. Audi Gainesville strives to deliver exceptional customer service to all our valued clients, and we look forward to serving you again!
Better at Gainesville Audi
At another service appointment, I met another service consultant who treated me like family. Brandon Phillips located a loaner vehicle while my Audi was being serviced but it was so comfortable there that my wife and I decided to stay. I can not recommend this dealership highly enough. I will always be a customer. I never looked forward to going to a dealership before going to Audi Gainesville.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greetings! Thank you for sharing your overall experience at our Audi Gainesville location. We are thrilled you had a smooth process with our Service Advisor, Brandon. Audi Gainesville strives daily to exceed customers' expectations, and we look forward to assisting you again!
Fantastic Service Center
Had a great experience with Audi Gainesville’s service center. My loaner car was ready for me when I dropped our car off for servicing. Mariana was great to work with and kept me apprised of everything going on. I also had a great experience with Brandon a couple weeks ago when we needed to replace one of our tires. All in all, it’s a pleasure working with the entire team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Patrick! Thank you for sharing your service experience at Audi Gainesville! We are thrilled you had a wonderful time with our Service Advisor, Mariana. Audi Gainesville strives to deliver exceptional customer service to all our clients, and we look forward to serving you again.
Great service
The service was fantastic and the employees were very helpful and made sure their customers were refreshed. I recommend this dealership to anyone who wants to service or buy a car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Maggielene! Thank you for sharing your review at Audi Gainesville. We value your feedback! We are thrilled our team exceeded your expectations. Audi Gainesville strives to provide exceptional customer service, and we look forward to serving you again!
Great service
Bradley Kirker was my service person, he was excellent and very responsive. He when above and beyond to resolve the problem. The service is the reason I will likely get a new Audi eventually.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jorge! Thank you for taking the time to share your positive review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @AudiGainesville on Instagram to stay current with all the Audi Gainesville happenings!
Great service experience
Great service experience as always! Will continue to use Audi Gainesville for all our servicing needs. Have been coming here going on 5 years now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Andy! Thank you for sharing service experience! Audi Gainesville strives to provide excellent customer service to all our clients and we look forward to having the opportunity to serve you in the future!
Great Experience
We dropped our car at the appointed time. The service writer was friendly and well versed. We were given a loaner car and went out for a nice lunch. Upon returning to the dealership we had a short wait for them to finish. Everything went as explained and was as we expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @AudiGainesville on Instagram to stay current with all the Audi Gainesville news!
Excellent service quality
Very pleased with my purchase, smooth process everyone was very helpful and knowledgeable, i’m super happy with this dealer. I recommend it for my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your positive review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @AudiGainesville on Instagram to stay current with all the Audi Gainesville happenings!