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Norristown Chrysler Dodge Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (189 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (189 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norristown Chrysler Dodge Jeep RAM from DealerRater.

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SMxccoach

I stopped for a look at the new Jeep products because my lease is expiring. I met up with Dennis Willis and my new car leasing process started. Everything went well. I am now leasing a 2020 Jeep Cherokee Latitude. The process was great. I'm pleased with my monthly lease cost and I'm now driving around in my new Cherokee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is a great place to buy a car. Great prices and they...

This is a great place to buy a car. Great prices and they have the best service of all the places I have ever been to!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best dealership around

Hard working honest people, they’ll treat you right. Been going here for years and will go back again. Ask for Dave in service and James on the floor. Ross runs that place and he’s a really good dude. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought a used car and had a good experience

Super smooth transaction. and super professional!! Would definitely recommend from the first call to the very end of the purchase very easy to work with..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place to Buy a Car

Had an excellent experience buying a car from here. Staff were so helpful. Also got a great deal. I would highly recommend this place when buying your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sean is THE BEST

I came into Norristown CDJR to buy the BMW X1, but had already sold. Sean was my salesman. Best in class attitude. He asked me what I’m looking for in a vehicles and pulled up a bunch or recommendations. We had landed on a recently traded Escape. After the mechanics finished inspecting, Sean called me and advised a different vehicle due to the cost of repairs the Escape would need. Very upfront and honest. We landed on a black on black 2017 Renegade and they let me drive it home while the paperwork cleared. I had a change in position with my company recently, so my pay increased. The finance/ sales managers were able to pass my loan through after a few calls and get me back on the road. Not once were they rude or pushy. This dealership HAS the BEST IN CLASS ATTITUDE. I HIGHLY SUGGEST BUYING HERE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrable service department

Same issue as jeep guy. They have had my truck for a week before they could even look at it, even though I had mad an appointment. Then they tried to sell me a new set of brakes that passed inspection less than 6 months ago and a new set of tires. I'm not an idiot. There is un even wear on one tire , they are trying to say its miss matches tires. Dont deal with this new stile they used to be peaty good but now just making a money grab. Lost this customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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stressed lady

Jeep stills has my car.. still no diagnosis but their "star mechanics" are working on it. It is now week #3. ..no conclusions. Help me

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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nsclaf

Andrew Woj. and Russ C. acted in a professional manner. They needed little to access the situation/options/objective. We went away happy and will return for service calls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Experience!

My family has purchased two Jeeps from Norristown Jeep over the past nine months and though I am a school administrator in Upstate New York, I leased my Jeep Compass Limited from Norristown Jeep. It was certainly worth the five hour ride to take delivery of my new SUV. During my purchasing process, I visited my local dealers but did not receive the knowledge, professionalism, respect and honesty I received at Norristown Jeep. My delivery process was seamless. I love my Norristown Jeep Compass!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.