Reviews
THE BEST experience ever buying a car!
THE BEST experience ever buying a car! Oscar is amazing to work with. The managers and owners are first class! No fake salesman attitudes! Everyone was genuine and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carson was awesome.
Carson was awesome. He wasn't pushy but met all our needs. If he didn't know the answer he would go and find out. Hooked me up with the perfect car. Would definitely recommend them. They also have the best warranty around. Everyone was very friendly and professional . Treated us great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your experience with our team at Hyundai of Columbia. We're glad we could help you find the perfect car and provide a great warranty option. Thank you for recommending us.
We had the best experience with Oscar and Sid.
We had the best experience with Oscar and Sid. Oscar went above and beyond for us. He made sure we were comfortable from the time we walked in the door to the time we walked out. We never felt pushed into a sale. Sid treated us as if we were friends for a long time. I highly recommend Hyundai for your next purchase. We thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your recommendation and kind words about our team here at Hyundai of Columbia. Wishing you many great memories with your purchase.
Oscar was so great to work with!
Oscar was so great to work with! Highly recommend going to him for all your car needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you had a positive experience with our team. Thanks for recommending Hyundai of Columbia for your car needs.
I had a great experience at Hyundai of Columbia.
I had a great experience at Hyundai of Columbia. I drove five hours to pick up my new Ioniq 5, and the team couldn’t have been more accommodating. They stayed late to make sure every detail was completed so we could drive home the same night—something I really appreciate after such a long trip. The staff made the whole process smooth and transparent. They worked with me to pay off my previous vehicle and set up a lease deal that I’m extremely happy with. I left feeling confident and well taken care of. Thank you to Jarvis, AJ, & Sid and everyone who helped make this such an easy, positive experience. I would absolutely recommend Hyundai of Columbia to anyone looking for great service and a great deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're grateful to hear about your positive experience with us at Hyundai of Columbia. It's encouraging that our team was able to assist and make your journey worthwhile, especially with the Ioniq 5 lease deal. We appreciate your recommendation and wish you many safe miles ahead in your new vehicle.
My whole experience was amazing and hassle free!
My whole experience was amazing and hassle free! Jarvis helped me out and got me approved and my vehicle delivered in less than 24 hours! The whole department was kind and understanding. Chris in the finance department was also very informative and kind. Their prices are also some of the best in the market I’ve seen. I would definitely purchase another vehicle from this dealership in the near future. 10/10 Recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad our team provided a helpful and hassle-free experience for you at Hyundai of Columbia. Thank you for the recommendation. We appreciate your feedback on our service and prices.
***** BUYER BEWARE ***** Worst experience ever at a
***** BUYER BEWARE ***** Worst experience ever at a dealership culminating in likely illegal pricing practices breaking some or all of the following statutes in both TN and Federal law which carry penalties ranging from severe fines to revocation of license to do business. I've included all the details below but for those that want the TLDR version - don't do business here. T.C.A. § 55-17-114 (Unfair Trade Practices) Tenn. Comp. R. & Regs. 0960-01-.12 (Advertising of Motor Vehicles) T.C.A. § 47-18-104 (TCPA - Unfair or Deceptive Acts) 16 CFR Part 455 - Used Car Rule (FTC Used Motor Vehicle Trade Regulation Rule) 15 U.S.C. § 45 - Federal Trade Commission Act (FTCA) 16 CFR Part 251 - Guide Concerning Use of the Word "Free" and Similar Representations 16 CFR Part 423 - Care Labeling Rule (Indirectly Relevant) 15 U.S.C. § 1231-1233 (Monroney Sticker) After a couple hours of test-driving various cars and with the title of our trade-in in hand along with a check, we sat down with our sales person to complete a deal. The first red flag was when the sales manager approached us, sales contract in hand and proceeded to tell us that the advertised price on their website was wrong and it was actually $4,000 higher than we were told. So the law actually requires them to honor this price but understandably mistakes can happen. However, things only got worse after that. Rather than acknowledge the mistake and attempt to find a reasonable compromise, we were presented with a contract that not only had this new "correct" higher price but also listed a $2,000 "protection package" that was "included on all car sales" and "not optional". The sales person had told us about all of these great free benefits including annual ceramic coating but they weren't free, they weren't optional and they weren't included in the advertised price of the vehicle. This is what is commonly known as a bait-and-switch and it is clearly addressed in both state and federal law designed to protect consumers. Finally as I worked my way through the contract, I noted the trade-in offer which was significantly lower than the range they had advertised using the tool on their website and our specific VIN. If you're counting at home, that is (3) bait-and-switches in one transaction resulting in a net price difference of almost $10,000. We stood, cordially shook hands with both the sales person and sales manager and left immediately disappointed that we wasted an afternoon and resolved to make sure that others didn't.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Oscar and Sid were both amazing to work with.
Oscar and Sid were both amazing to work with. What a great dealership with the nicest people all around
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback about our team. We're glad to hear that you had a positive experience at Hyundai of Columbia.
Great people to buy from, people so nice and helpful.
Great people to buy from, people so nice and helpful. We loved our experience with Hundayi of Columbia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you enjoyed your experience with us at Hyundai of Columbia. Thank you for sharing your positive feedback about our team.
Oscar was the best salesman!
Oscar was the best salesman! He was prepared and explained all the details to our new vehicle. I will definitely be visiting Oscar and this dealership again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. We're delighted you had a great experience with our team at Hyundai of Columbia.
