Reviews
We had a great time at Napleton Chevy , There were a
We had a great time at Napleton Chevy , There were a couple of minor issues that were taken care of quickly by the dealership. Great place . Would recommend this place to anyone interested in a vehicle
We had a great time at Napleton Chevy , There were a
We had a great time at Napleton Chevy , There were a couple of minor issues that were taken care of quickly by the dealership. Great place . Would recommend this place to anyone interested in a vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Napleton Chevrolet Columbus and sharing your positive experience with our team!
Gary did some great work helping me find an amazing
Gary did some great work helping me find an amazing vehicle within my budget! Very happy with the communication and fast results.
Gary did some great work helping me find an amazing
Gary did some great work helping me find an amazing vehicle within my budget! Very happy with the communication and fast results.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Napleton Chevrolet Columbus, Suzy! We're so grateful to hear that Gary helped you find the perfect car. Have a wonderful day!
Great service department….
Great service department….Need more cookies for the late night customers. Friendly to deal with …..knowledgeable….
Great service department….
Great service department….Need more cookies for the late night customers. Friendly to deal with …..knowledgeable….
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your kind feedback, Pfitz! We're pleased that you had a great experience with our service team at Napleton Chevrolet Columbus. We will make sure we up the cookies ante. Until next time!
Everything went ok had one issue tho car came with one
Everything went ok had one issue tho car came with one key and had to buy another at a high price and not all the Kia floor mats were gone that come straight from manufacture other than that all ok
Everything went ok had one issue tho car came with one
Everything went ok had one issue tho car came with one key and had to buy another at a high price and not all the Kia floor mats were gone that come straight from manufacture other than that all ok
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We will review your comments with our team. Please let us know if we can be of further assistance in the future. - Napleton Chevrolet Columbus
Pete my sales person was great, he’s very knowledgeable
Pete my sales person was great, he’s very knowledgeable about the vehicle I purchased. His boss, Chad had very little room for negotiating. Ended up getting the undercoating rust protection and lux protection which was part of the deal that I didn’t want. After looking at the undercoating process I wasn’t impressed, lots of missed areas, undercoating all over the exhaust, skid plates, and on the exterior of the rocker panels. Black tar/paint that smokes every drive. They didn’t bother to remove anything to get at the hard to reach spots, so there’s a lot of untreated areas. My fault for not saying anything but that’s what I kind of expected and didn’t want to spent the money for that reason anyway. Overall pretty good experience.
Pete my sales person was great, he’s very knowledgeable
Pete my sales person was great, he’s very knowledgeable about the vehicle I purchased. His boss, Chad had very little room for negotiating. Ended up getting the undercoating rust protection and lux protection which was part of the deal that I didn’t want. After looking at the undercoating process I wasn’t impressed, lots of missed areas, undercoating all over the exhaust, skid plates, and on the exterior of the rocker panels. Black tar/paint that smokes every drive. They didn’t bother to remove anything to get at the hard to reach spots, so there’s a lot of untreated areas. My fault for not saying anything but that’s what I kind of expected and didn’t want to spent the money for that reason anyway. Overall pretty good experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Brad, thank you for sharing your experience with Pete and the team at Napleton Chevrolet Columbus. We appreciate your feedback and apologize for the concerns with the undercoating process. Your insights are valuable and will help us improve. If you have further concerns, please don't hesitate to reach out. Safe driving ahead!
My appointment was on time and I was kept informed of
My appointment was on time and I was kept informed of work. They washed my car and did a great job and it was complimentary.
My appointment was on time and I was kept informed of
My appointment was on time and I was kept informed of work. They washed my car and did a great job and it was complimentary.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Maple, we're glad to hear your appointment went smoothly and you appreciated the complimentary wash! Thanks for choosing Napleton Chevrolet Columbus!
I was using GM points and was expecting a headache at
I was using GM points and was expecting a headache at checkout but instead they had everything all taken care of for me. In and out!!
I was using GM points and was expecting a headache at
I was using GM points and was expecting a headache at checkout but instead they had everything all taken care of for me. In and out!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we could assist you seamlessly at Napleton Chevrolet Columbus! Thank you for the five-star review!
The team always takes good care of me and my car no
The team always takes good care of me and my car no matter what I come in for. They did it again today.
The team always takes good care of me and my car no
The team always takes good care of me and my car no matter what I come in for. They did it again today.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kathy, caring for you and your car is our priority, and your feedback genuinely brightened our day! Thank you from all of us at Napleton Chevrolet Columbus!
Great service and very personable sales rep.
Great service and very personable sales rep. Easy to work with, answered all our questions & was very kind! No complaints and it worked out perfectly!
Great service and very personable sales rep.
Great service and very personable sales rep. Easy to work with, answered all our questions & was very kind! No complaints and it worked out perfectly!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're happy to hear you found our team easygoing and informative. See you next time at Napleton Chevrolet Columbus!
This dealership seems to be very well employed with not
This dealership seems to be very well employed with not alot of wasted employees doing nothing.
This dealership seems to be very well employed with not
This dealership seems to be very well employed with not alot of wasted employees doing nothing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Duane, for stopping by to leave Napleton Chevrolet Columbus a wonderful review!
