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McLarty Volvo Cars of Little Rock

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (279 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McLarty Volvo Cars of Little Rock from DealerRater.

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Service intake personnel lack customer service skills and appear uninterested that you are seeking assistance. They do not greet customers, the customer must get out of the car and go to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

fixed leaking tire

The cost was a little higher than expected. Price compairs higher than a tire store. Took a little longer than expected. Service was good and very friendly. I'm satisfied overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant Time

The staff was nice and helpful. The lounge was comfortable, accomodating, and PEACEFUL . Had a nice visit with other customers. I had a great first experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Buying experience

The people at McClarty Volvo were extremely professional, very personable and determined to make us happy. Buying a vehicle is never pleasant;however, John Maxey was amazing! It was a pleasant and surprisingly painless experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Great buying experience. Chris is very familiar with all aspects of the Volvo vehicles and able to answer all questions. Plan to return for next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sad. I’ve always been treated well....

And I went for my 40,000 mile appointment. I paid a lot out of pocket and my car was soooo dirty! Before I always felt very taken care of but this time i felt like I was driving a car off of Car Mart’s lot

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service by Daniel

I highly recommend this location for Volvo service. Daniel was great to respond, and explained all the services in detail. Great timely service and maintainence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Every service experience I have had at McLarty Volvo has been great. And they are very good about keeping you informed on the status of the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service!

Service was easy to schedule and started on time. Options were clearly explained. Additional item was discovered and replaced under warrant. Great team to care for my Volvo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Yearly maintenance

Great job! Did everything that I asked them to do. Even washed my car and cleaned inside. Always very professional and very helpful. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.