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Service intake personnel lack customer service skills and appear uninterested that you are seeking assistance. They do not greet customers, the customer must get out of the car and go to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
fixed leaking tire
The cost was a little higher than expected. Price compairs higher than a tire store. Took a little longer than expected. Service was good and very friendly. I'm satisfied overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Pleasant Time
The staff was nice and helpful. The lounge was comfortable, accomodating, and PEACEFUL . Had a nice visit with other customers. I had a great first experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying experience
The people at McClarty Volvo were extremely professional, very personable and determined to make us happy. Buying a vehicle is never pleasant;however, John Maxey was amazing! It was a pleasant and surprisingly painless experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Great buying experience. Chris is very familiar with all aspects of the Volvo vehicles and able to answer all questions. Plan to return for next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sad. I’ve always been treated well....
And I went for my 40,000 mile appointment. I paid a lot out of pocket and my car was soooo dirty! Before I always felt very taken care of but this time i felt like I was driving a car off of Car Mart’s lot
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Great service by Daniel
I highly recommend this location for Volvo service. Daniel was great to respond, and explained all the services in detail. Great timely service and maintainence!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Every service experience I have had at McLarty Volvo has been great. And they are very good about keeping you informed on the status of the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service!
Service was easy to schedule and started on time. Options were clearly explained. Additional item was discovered and replaced under warrant. Great team to care for my Volvo
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yearly maintenance
Great job! Did everything that I asked them to do. Even washed my car and cleaned inside. Always very professional and very helpful. Great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair