CarMax Bloomington

Dealership is Great! Any one is very helpful. Going online veiw the vehicles make it easy. I bought my daughter a car from another state. When carmax in Bloomington received, the Kia was just like the description listed. My daughter fell in love with the car. Financing was easy and hassle-free. Sales representative and manager of CarMax in Bloomington Illinois get a five star for their customer service and overall experience made easy. I would recommend CarMax to all friends and family members. I even went back and purchased a different vehicle for myself.

Both the manager and the sales rep we dealt with were very nice, friendly, helpful, and eager to please. The only thing that we felt was lacking was the speed of the sale and what felt like a very disjointed process. We had a car shipped in from another Carmax location that we were eager to purchase after a test drive...still the time it took us to drive away with the vehicle (from beginning to end) took over 4 hours. One star removed for that reason.

This is a second car that I had purchased from CarMax and I love it . It is very convenient , fast and excellent services.

They did not explain anything about the vehicle or features and did not disclose the imperfections. When I pointed them out they said they couldn’t match the paint to touch them up and told me to order the touch up pen from Mitsubishi and send them the receipt. Also, sold me the car with an open recall. I then wanted to get something different as it was in my 10 days and I was told I had to apply for financing again and pay more money down.

I would give this dealership high marks for friendliness and professionalism. Our sales consultant was very helpful and knowledgeable.

Very cooperative and receptive. Would buy car if they had what I wanted.

Scotty is a really good salesman, I came in for my appointment to look at a used car, he told me everything that I needed to know about the vehicle, was hospitable, and very kind. He also was knowledgeable about his profession, and was really attentive and asked all the questions that me and my grandfather had. After we went for a test drive, I decited that the car would be my first vehicle, and after that we went through all the paper work and he recommended a friend at state Farm to be my insurance agent and I was happy with my purchase and am very thankful for the service he provided.