Auto Boutique Jacksonville

Everyone was very friendly and very helpful. Definitely was a great experience!! Will recommend to family and friends.

I choose a 2022 Toyota Highlander from their website and went to go look at it on the 21st with my wife. Nathalia Ponthier was absolutely amazing and very knowledgeable on everything! She was very friendly and made the whole experience from the very beginning to the very end absolutely wonderful! She was able to get me a lower price on my car which was fantastic!!!!! And just the little things she did to make us feel welcomed made the buying experience that much worth it. I have really bad anxiety and was really anxious to get another car, however Auto Boutigue really took the time to explain everything in great detail to us, they answered all of the questions we had, and made us feel like family. I am really glad we chose to go to Auto Boutique!!! Thank you guys so much. All of you were so wonderful and did such an amazing job even the people in the background working!

Sales professional Julietta was amazing to work with, she was knowledgeable, helpful and personal. This is our second purchase from Auto Boutique.

Come to Autoboutique if you want a car that will fall apart on you. Dealerships managers care little about your safety or concerns, as long as they get the sale. It's a disgusting place.

My experience at Auto Boutique was great. Everyone at the dealership was very professional and helpful. If I was shopping for another vehicle I would definitely go back again. David

Customer service was excellent and I love it , I got the car on 2 October 2026 I hope it stays longer

One of the two key fobs does not work. That should have been disclosed. Key fobs are very expensive and I think you should provide a replacement. Marc Crail 330.730.4888 phone number. Thanks

I am currently stationed overseas with the military, which I clearly communicated from the beginning of my inquiry. Despite explaining my situation, I was repeatedly passed between multiple sales representatives and had to continually re-explain my circumstances. Unfortunately, the lack of communication and continuity ultimately resulted in the vehicle I was interested in being sold to someone else. This was especially disappointing because I was purchasing the vehicle as a surprise for my wife, who is currently in the United States. As a member of the military stationed overseas, I expected a higher level of communication, professionalism, and customer service. Instead, this has been the worst customer service experience I have ever had with a dealership. What should have been a special experience for my wife was negatively impacted by the dealership's poor handling of my inquiry and lack of follow-through.

Samson, Colin and the Dealership Manager were very nice to work with. I usually hate dealerships but I didn’t hate this one. Basically got in and out within a few hours and Colin negotiated a much better rate for me. Highly recommend.

Samson was very professional and easy to work with . I will recommend this dealership to anyone who wants the one on one approach. Great experience!