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Herb Chambers Alfa Romeo of Boston

(145 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 9:00am–1:00pm
Sunday 11:00am–5:00pm Closed

Reviews

(145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service done in a timely manner.

Excellent service done in a timely manner. They fixed the problem perfectly. And gave me a loaner very quickly. All went very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Alfa Romeo of Boston! We're delighted to hear that everything went smoothly and the service met your expectations. We appreciate your feedback and look forward to assisting you in the future!

Easy to get an appointment Quick service: on

Easy to get an appointment Quick service: on time Nice, polite and knowledgeable staff Recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kathy, thank you for recommending Alfa Romeo of Boston! We're glad to hear our team provided quick and knowledgeable service. We appreciate your support!

HCAR has always treated me well.

HCAR has always treated me well. They go beyond expectations. They synced my phone and found a rattle that I could not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gerry, we're delighted to hear that our team at Alfa Romeo of Boston exceeded your expectations and took care of those details for you. Thanks for sharing your experience! Safe travels!

Started Early because of appointment concerns and

Started Early because of appointment concerns and finished early with Excellent service!! Thank You very much !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Alfa Romeo of Boston was efficient and met your expectations! Thank you for the kind words, and we look forward to serving you again in the future.

Great job as always.

Great job as always. Thanks for the fast turnaround and attention to detail. They also helped educate me to avoid future problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Elucera! Thank you for the fantastic feedback! We're delighted to hear that our team at Alfa Romeo of Boston provided a quick and informative service. We appreciate your support and look forward to assisting you again in the future!

I called early morning on November 9.

I called early morning on November 9. They took my car right in fixed a recall make sure everything was ago. Looked over my car came out signed the paperwork. They were phenomenal. Amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience with Alfa Romeo of Boston was phenomenal! It's great to know our team could promptly address the recall and ensure everything was in top shape. Thank you for sharing this positive feedback!

Great customer service when completing the recall fix on

Great customer service when completing the recall fix on my Alfa Romeo. Vehicle taken on time and the fix was completed quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Alfa Romeo of Boston provided you with great customer service and a swift recall fix. Thank you for sharing your experience! Safe travels!

Te was very professional and efficient in working with me

Te was very professional and efficient in working with me through the financial process of purchasing my Bentley. She submitted forms online that I simply signed and initialed, and I was done. Financing was quick and easy, right down to sending the wire for the downpayment. Thanks again Te!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Te made your purchasing experience smooth and efficient at Alfa Romeo of Boston! It's great to know the process was quick and easy for you. Enjoy your new vehicle, and thank you for choosing us!

Mason was amazing to work with.

Mason was amazing to work with.My second Alfa purchase from Chambers and Mason.I couldn’t be happier!!Great deal great experience!!Highly recommended!!Thankyou!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mason made your second purchase with us at Alfa Romeo of Boston such a fantastic experience! Thank you for the recommendation and kind words. Enjoy every moment in your new ride!

Team very professional; job well done and on

Team very professional; job well done and on time; customer service impeccable. I'll certainly go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had such a positive experience with our team at Alfa Romeo of Boston. We look forward to welcoming you back in the future!