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CarShop Hatfield

(574 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(866) 396-7124 (866) 396-7124

Inventory

See all 268 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
CarShop is completely free of the usual haggling because our salespeople are not paid on a commission basis. Our best price is already on the sticker often hundreds to thousands lower than Kelley Blue Book. CarShop Certified vehicles have warranties on everything down to the wiper blades for 6 months or 6000 miles. We also offer the unique Lifetime Engine Guarantee on every CarShop Certified vehicle. You can return your CarShop Certified vehicle up to five days after the sale - no questions asked. To answer any questions you may have on this vehicle please visit us at www.carshop.com
One Less Thing In Life To Negotiate

Service center

Phone number (866) 396-7124

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Hatfield from DealerRater.

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I feel there is no pressure when looking and buying a car

I feel there is no pressure when looking and buying a car and there service department I would definitely recommend. Prices are fair and they don’t pressure you to purchase unnecessary repair work.

I feel there is no pressure when looking and buying a car

I feel there is no pressure when looking and buying a car and there service department I would definitely recommend. Prices are fair and they don’t pressure you to purchase unnecessary repair work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation and are glad to hear you had a positive experience with us at CarShop - Hatfield. Wishing you safe travels.

Consumer response

I feel there service department is has good has the regular dealers but there prices are much lower

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Tim Gray at CarShop Hatfield was very helpful,

Tim Gray at CarShop Hatfield was very helpful, knowledgeable, polite, and clearly explained the buying process. I walked out of CarShop the next day with a SUV that fit my needs perfectly. My experience was a 10 out of 10!

Tim Gray at CarShop Hatfield was very helpful,

Tim Gray at CarShop Hatfield was very helpful, knowledgeable, polite, and clearly explained the buying process. I walked out of CarShop the next day with a SUV that fit my needs perfectly. My experience was a 10 out of 10!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know our team made your experience a 10 out of 10. Thank you for sharing, and enjoy your new SUV from CarShop - Hatfield!

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Very friendly and responsive customer service.

Very friendly and responsive customer service. Liked the fact that we didn’t have to haggle over pricing

Very friendly and responsive customer service.

Very friendly and responsive customer service. Liked the fact that we didn’t have to haggle over pricing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with CarShop - Hatfield. It's good to know that our team provided friendly and responsive service.

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Arrived for my appointment for an oil change and was

Arrived for my appointment for an oil change and was greeted promptly by Josh. Check in was super easy. In & out in less than an hour. Even though I bought my car from another dealership, they treat me like a long time. Customer whenever I get any service done. Prices are reasonable and fair . Highly recommend their service department

Arrived for my appointment for an oil change and was

Arrived for my appointment for an oil change and was greeted promptly by Josh. Check in was super easy. In & out in less than an hour. Even though I bought my car from another dealership, they treat me like a long time. Customer whenever I get any service done. Prices are reasonable and fair . Highly recommend their service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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A transparent transaction right from the start.

A transparent transaction right from the start. I didn't have to ask for an itemized list of fees. It was given to me up front without even asking.

A transparent transaction right from the start.

A transparent transaction right from the start. I didn't have to ask for an itemized list of fees. It was given to me up front without even asking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to hear that you appreciated the transparency throughout your transaction at CarShop - Hatfield. Take care and thank you for choosing us!

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The scheduling of my appointment was very easy via their

The scheduling of my appointment was very easy via their website. Upon arrival, the service desk personnel were very courteous and responsive. The duration of my inspection was timely. I received an explanation of the work to be done. I could not be happier with the service personnel, and my car runs like a gem.

The scheduling of my appointment was very easy via their

The scheduling of my appointment was very easy via their website. Upon arrival, the service desk personnel were very courteous and responsive. The duration of my inspection was timely. I received an explanation of the work to be done. I could not be happier with the service personnel, and my car runs like a gem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind feedback and are glad to know our service met your expectations. Thank you for choosing CarShop - Hatfield. Take care on the roads!

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Large inventory, easy to set up a test drive, and the

Large inventory, easy to set up a test drive, and the sales staff is friendly, but not pushy.

Large inventory, easy to set up a test drive, and the

Large inventory, easy to set up a test drive, and the sales staff is friendly, but not pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about our large inventory and friendly sales staff. If there’s anything more you'd like us to help with, feel free to reach out.

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Very pleasant experience.

Very pleasant experience. 2nd time we used Carshop. Sure it won’t be the last time.

Very pleasant experience.

Very pleasant experience. 2nd time we used Carshop. Sure it won’t be the last time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear you had a pleasant experience here at CarShop - Hatfield. We look forward to continuing this positive journey with you. Take care!

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Great advice compared cars With the sales advisory.

Great advice compared cars With the sales advisory. When I got there he had four cars waiting to test drive. No hassle no problems at all!! A great experience to buy a car over all.

Great advice compared cars With the sales advisory.

Great advice compared cars With the sales advisory. When I got there he had four cars waiting to test drive. No hassle no problems at all!! A great experience to buy a car over all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a smooth car-buying experience. Our team prides itself on providing knowledgeable and hassle-free service at CarShop - Hatfield. Thank you for sharing your positive feedback, and enjoy your new vehicle.

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I was referred to car shop via my mechanic.

I was referred to car shop via my mechanic. Searching for the right car in my price range was easy! They are very responsive via phone or text..

I was referred to car shop via my mechanic.

I was referred to car shop via my mechanic. Searching for the right car in my price range was easy! They are very responsive via phone or text..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with CarShop - Hatfield. We're glad to hear the referral and our services made car buying easy for you.

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