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CarShop Hatfield

(669 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(866) 396-7124 (866) 396-7124

Inventory

See all 270 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
CarShop is completely free of the usual haggling because our salespeople are not paid on a commission basis. Our best price is already on the sticker often hundreds to thousands lower than Kelley Blue Book. CarShop Certified vehicles have warranties on everything down to the wiper blades for 6 months or 6000 miles. We also offer the unique Lifetime Engine Guarantee on every CarShop Certified vehicle. You can return your CarShop Certified vehicle up to five days after the sale - no questions asked. To answer any questions you may have on this vehicle please visit us at www.carshop.com
One Less Thing In Life To Negotiate

Service center

Phone number (866) 396-7124

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(669 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Hatfield from DealerRater.

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Brett helped me get into a nice RAV4 Prime.

Brett helped me get into a nice RAV4 Prime. I appreciated the speedy process as I was able to test drive and leave the dealership with the RAV within a few hours. I liked that the process wasn’t a high-pressure situation.

Brett helped me get into a nice RAV4 Prime.

Brett helped me get into a nice RAV4 Prime. I appreciated the speedy process as I was able to test drive and leave the dealership with the RAV within a few hours. I liked that the process wasn’t a high-pressure situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Kyle was awesome he sold me a car back in 2023 and I had

Kyle was awesome he sold me a car back in 2023 and I had an accident, and I got paired up with him again no complaints!

Kyle was awesome he sold me a car back in 2023 and I had

Kyle was awesome he sold me a car back in 2023 and I had an accident, and I got paired up with him again no complaints!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team at CarShop - Hatfield is glad to hear you had a smooth experience both times. Thank you for sharing your feedback with us.

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JP was very patient and helpful while I sufferred through

JP was very patient and helpful while I sufferred through initial sticker shock and disbelief that I had to pay to get a second key. My A.I. assured me the Tacoma price was legit - not high and not a steal.

JP was very patient and helpful while I sufferred through

JP was very patient and helpful while I sufferred through initial sticker shock and disbelief that I had to pay to get a second key. My A.I. assured me the Tacoma price was legit - not high and not a steal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at CarShop - Hatfield. We're glad we could assist with your Tacoma key and pricing concerns. Your feedback is appreciated.

Consumer response

Thanks for speedy and satifactory transaction!

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Was pleased with everyone I dealt with, repaired a dent

Was pleased with everyone I dealt with, repaired a dent in driver side door,auto was immaculate when I picked it up. I was able to test drive at my leisure and able to have my mechanic check car out .Dalton was great to do business with. Only wish auto had full tank of gas and maybe longer warranty.

Was pleased with everyone I dealt with, repaired a dent

Was pleased with everyone I dealt with, repaired a dent in driver side door,auto was immaculate when I picked it up. I was able to test drive at my leisure and able to have my mechanic check car out .Dalton was great to do business with. Only wish auto had full tank of gas and maybe longer warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback about the dent repair and test drive experience at CarShop - Hatfield. We appreciate your comments about our team and will take your suggestions about fuel and warranty into consideration. If you'd like to discuss anything further, please reach out to us.

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I came back because I know they sell quality cars, and

I came back because I know they sell quality cars, and their customer service is top-notch!!! I worked with Alex and he was great! There are so many cars there that I would recommend knowing which car you want to take out ahead of time!! they are great about making sure you are getting what you want!!! I have no complaints and I am really enjoying my Subaru Forrester wilderness, with only 21,000 miles!!!! they were Car Sense the first time I was here, and as far as I can tell, the only thing that has changed is the name!

I came back because I know they sell quality cars, and

I came back because I know they sell quality cars, and their customer service is top-notch!!! I worked with Alex and he was great! There are so many cars there that I would recommend knowing which car you want to take out ahead of time!! they are great about making sure you are getting what you want!!! I have no complaints and I am really enjoying my Subaru Forrester wilderness, with only 21,000 miles!!!! they were Car Sense the first time I was here, and as far as I can tell, the only thing that has changed is the name!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in CarShop - Hatfield. We're glad our team helped you find a great Subaru Forester Wilderness. Enjoy your new ride.

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Such ana amzing group of people very friendly Would

Such ana amzing group of people very friendly Would definitely go back and would recommend!

Such ana amzing group of people very friendly Would

Such ana amzing group of people very friendly Would definitely go back and would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation and kind words about our team at CarShop - Hatfield. Thank you for sharing your experience.

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Easy, relaxed, efficient experience.

Easy, relaxed, efficient experience. No pressure, knowledgeable sales associate. Highly recommend. Will continue to use this dealership for future purchases.

Easy, relaxed, efficient experience.

Easy, relaxed, efficient experience. No pressure, knowledgeable sales associate. Highly recommend. Will continue to use this dealership for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending CarShop - Hatfield. We're glad our team could provide a relaxed and efficient experience. We appreciate your continued support.

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We bought two cars from car shop.

We bought two cars from car shop. We were very happy. This was our first time coming to the dealer. JP did a great job and we look forward to doing business with him again in the future..

We bought two cars from car shop.

We bought two cars from car shop. We were very happy. This was our first time coming to the dealer. JP did a great job and we look forward to doing business with him again in the future..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing CarShop - Hatfield for your car purchases. We appreciate your kind words about our team. We look forward to assisting you again.

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This was a second car from Car Shop and this experience

This was a second car from Car Shop and this experience was even better than the first, thanks to Brett!

This was a second car from Car Shop and this experience

This was a second car from Car Shop and this experience was even better than the first, thanks to Brett!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your continued trust in CarShop - Hatfield. Our team is glad the experience met your expectations again. Thank you for sharing your feedback.

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Very professional, fixed all issues that we had and

Very professional, fixed all issues that we had and called to make sure were were satisfied with service,

Very professional, fixed all issues that we had and

Very professional, fixed all issues that we had and called to make sure were were satisfied with service,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Our team at CarShop - Hatfield strives to provide thorough and professional service. We appreciate you choosing us for your vehicle needs.

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