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Ricart Used Car Factory

(7,132 reviews)
Visit Ricart Used Car Factory
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–6:00pm
Tuesday 10:00am–8:00pm 8:00am–6:00pm
Wednesday 10:00am–8:00pm 8:00am–6:00pm
Thursday 10:00am–8:00pm 8:00am–6:00pm
Friday 10:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(614) 808-4184 (614) 808-4184

Reviews

(7,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ricart Used Car Factory from DealerRater.

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He was really friendly and def. Helped me find something...

He was really friendly and def. Helped me find something that worked for me. Always kept us in the loop on were we were at and helped me get a good deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dustin showed us different models so we have the feel of...

Dustin showed us different models so we have the feel of brands of cars. He did not push one or hover over us while we looked this is the best sells person I have had here. This is the fifth uto I bought from ricart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time car buying experience, marc made it easy and...

First time car buying experience, marc made it easy and made me comfortable, I will make sure to recommend him to my friends in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Came to the dealership just looking...Jerry greeted us...

Came to the dealership just looking...Jerry greeted us and explained everything about the motortrend dealership and was patient enough to find a vehicle that fit my needs. And I drove home in a new vehicle that I love!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Blue was very helpful while not being overbearing. The...

Blue was very helpful while not being overbearing. The staff was friendly and the car buying experience was nearly painless. I will definitely buy from here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We found the truck we wanted on Ricart.com. I e-mailed...

We found the truck we wanted on Ricart.com. I e-mailed them and Frank got back to me that night. He worked with me on his day off, and was great when we met him. He couldn't get me the price I was hoping for, but he tried, and the price we got was good. Will be sending anyone looking for a used car to Frank.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Robert was great salesman friendly and well informed...

Robert was great salesman friendly and well informed about the inventory! Robert is all around great salesman! But the main issue I had NO dealing on the price! It as understanding that was Ricart's #1 motto! This is price take it or leave IT was not DEALING!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mark was very courteous and helpful even after I felt a...

Mark was very courteous and helpful even after I felt a delay in a return phone call on my query (I'm not the easy customer). The fact that we closed this sale late in the evening, Mark attempted to detail the car out himself, and wasn't able to put gas in the car so I left with less than an 1/8th of a tank. Not his fault - but I would have hoped maybe something would have been offered/set up to come back and detail the car as it should have been (and maybe fill the tank) since there were still coffee stains from whatever salesperson used it as a demo. Did feel I was rushed out a bit - and understand people were staying late to close things out. You don't rush customers spending thousands with you...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeremy Tudor provided excellent customer service by...

Jeremy Tudor provided excellent customer service by quickly responding to our internet inquiry about the '09 Honda Odyssey EX that we were interested in and eventually purchased. He also provided all the necessary information to met with the salesman(Joe Hollenbach) that evening. Lastly, unlike some of your competitors the ad for this vehicle we purchased was promptly removed from the site by the next day to eliminate unnessary inquiries.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Helpful and friendly We have worked with Dustin one Two...

Helpful and friendly We have worked with Dustin one Two seperapte vehicles now and he is very out going and friendly. Thanks for your hel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.