Reviews
Write a reviewNegative experience at Z Auto
Please publish this review instead of the one sent in 1 hour ago. Thanks Negative experience. Just the facts. The Car Failed Maryland inspection after it was delivered to me. . Needed to put in new rear brake rotors in order for the car to pass inspection . The mechanic also told me one of the tires should be replaced. After just a few months I had to spend thousands of dollars in repairs NOT covered by the third party $3000 warranty I purchased from Z auto. I brought the car to an authorized Mercedes repair shop and got a $8000 plus estimate to fix the car. . So I paid Z auto $15,700 for the car, plus I bought an extended warranty for $3000. And then the car needed expensive repairs after just 10 to 12 weeks of driving. I was hit with an $8000 estimate to fix the car. Here are some of the things that needed to get fixed. I needed a new Rear subframe and rear brake lines.. The estimate to replace that alone was $3,700. The diagnostics also indicated that I needed to replace the oil separator, and replace the front cam position and magnet o rings. In addition. the diagnostics indicated that I should replace both front end links, both sway bar end links, replace V belt. I was really disappointed by this purchase,
Negative experience at Z Auto
Please publish this review instead of the one sent in 1 hour ago. Thanks Negative experience. Just the facts. The Car Failed Maryland inspection after it was delivered to me. . Needed to put in new rear brake rotors in order for the car to pass inspection . The mechanic also told me one of the tires should be replaced. After just a few months I had to spend thousands of dollars in repairs NOT covered by the third party $3000 warranty I purchased from Z auto. I brought the car to an authorized Mercedes repair shop and got a $8000 plus estimate to fix the car. . So I paid Z auto $15,700 for the car, plus I bought an extended warranty for $3000. And then the car needed expensive repairs after just 10 to 12 weeks of driving. I was hit with an $8000 estimate to fix the car. Here are some of the things that needed to get fixed. I needed a new Rear subframe and rear brake lines.. The estimate to replace that alone was $3,700. The diagnostics also indicated that I needed to replace the oil separator, and replace the front cam position and magnet o rings. In addition. the diagnostics indicated that I should replace both front end links, both sway bar end links, replace V belt. I was really disappointed by this purchase,
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Get your vehicle at Z Auto
It was a Great Experience getting my BMW at Z Auto. Z and May are friendly and easy to work with. I will be back
Get your vehicle at Z Auto
It was a Great Experience getting my BMW at Z Auto. Z and May are friendly and easy to work with. I will be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Z knows his BMWs
Bought a wonderful clean 2011 X5 diesel from Z Auto. If you are a BMW enthusiast then Z is your guy. I highly recommend them.
Z knows his BMWs
Bought a wonderful clean 2011 X5 diesel from Z Auto. If you are a BMW enthusiast then Z is your guy. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest and great customer services
I am a bit to say this but here I am. I am very satisfied and really appreciated with Z Auto. They were honest and superb customer services. I will definitely come back to get another BMW.
Honest and great customer services
I am a bit to say this but here I am. I am very satisfied and really appreciated with Z Auto. They were honest and superb customer services. I will definitely come back to get another BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car and great owner
I have waited a while to see if the truck is going to have any issues that were may be hidden... However, it has been 6 months and no issue so I’m writing the review. Thanks guys.
Great car and great owner
I have waited a while to see if the truck is going to have any issues that were may be hidden... However, it has been 6 months and no issue so I’m writing the review. Thanks guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great trucks
This place is great to deal with and has beautiful trucks, they really know their stuff compared to many other dealers. Great people! Great trucks! And great experience!
Great trucks
This place is great to deal with and has beautiful trucks, they really know their stuff compared to many other dealers. Great people! Great trucks! And great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car stealership
Rip off artist. I should have listened to my gut feeling. The car we bought broke down on the trip home. That was tons of fun btw. Had it towed and fixed. 2 days later in ythe shop again. Have the car two months and actually drove it maybe 7 times. One of those being to get rid of it. These people sell crap cars. Do patchwork repairs and sell to you at full price. I lost about 6 thousand. Unless you enjoy throwing thousands of dollars away you may want to go to a dealer who isn’t bending you over.
Car stealership
Rip off artist. I should have listened to my gut feeling. The car we bought broke down on the trip home. That was tons of fun btw. Had it towed and fixed. 2 days later in ythe shop again. Have the car two months and actually drove it maybe 7 times. One of those being to get rid of it. These people sell crap cars. Do patchwork repairs and sell to you at full price. I lost about 6 thousand. Unless you enjoy throwing thousands of dollars away you may want to go to a dealer who isn’t bending you over.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great diseal truck
Bought a great 6.0 from this dealer super smart guy telling me the differences between this and my 7.3 and it was time to upgrade my old girl and Z helped. The new truck is great gotta buy your next truck from Z great truck great price
Great diseal truck
Bought a great 6.0 from this dealer super smart guy telling me the differences between this and my 7.3 and it was time to upgrade my old girl and Z helped. The new truck is great gotta buy your next truck from Z great truck great price
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership ever
This dealer was amazing walked me through every detail of the car and even explained to me how it was engineered very knowledgeable about all kinds of cars. I purchased a car from him and it has been amazing
Best dealership ever
This dealer was amazing walked me through every detail of the car and even explained to me how it was engineered very knowledgeable about all kinds of cars. I purchased a car from him and it has been amazing
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience buying a car
Bought a 6.0 diesel. The guy was very knowledgeable. I highly recommend them, i had couple of small things that were not up to my liking and they were all fixed in a timely fashion before I bought the car. Highly recommend
Best experience buying a car
Bought a 6.0 diesel. The guy was very knowledgeable. I highly recommend them, i had couple of small things that were not up to my liking and they were all fixed in a timely fashion before I bought the car. Highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase