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Lone Star Motors II

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Spoiled Customer

The whole experience was great!!! Brent went above and beyond to take care of us. Fixed things on a cash car which they didn't have to do and to top it off cleaned the head lights on the car I drove up in, for free as well. Not to mention the free fuel cleaner, free fill up, and the DISCOUNT to the price tag.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Maria for the great review. We are happy to hear that Brent went above and beyond to make your experience with us a great one. Enjoy your new car and welcome to the Lone Star Motors II family!

BILLY HELP ME GET INTO A SUV VERY GOOD MAN

WAS IN LOOKING GOT A CALL THE NEXT DAY SAID COULD HELP ME WORKED OUT REAL GOOD THANK YOU FOR YOUR TIME WILL SEND CUSTOMERS THE SALES MAN BILLY WORKED IT ALL OUT FOR ME AND GOT ME ROLLING IN A REAL NICE RIDE I WAS IN NEED OF A SUV TO HAVE ROOM FOR MY KIDS AND NOW THANKS TO BILLY I GOT IT. THANK YOU SO MUCH BILLY I WILL BE A CUSTOMER FOR LIFE AND SEND ALL MY FAMILY YOU WEAR SO MUCH HELP AND MADE IT EZ FOR ME AND QUICK JUST WANT YOU TO KNOW I REALLY APPROPRIATE IT THANKS AGAIN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Billy for taking the time to give us a great review! Our newest salesman Billy is great. We are very pleased to hear that he could help get you into a car that meets your needs. We value your business. Welcome to the Lone Star Motors II family!

First Time Purchase and the Experience was amazing

Brent was amazing!! He was able to get me in the vehicle of my dreams with affordable payments and he is very professional. I am recommending this company to everyone I know! I am thankful for people like Brent because he made my YEAR!!! I now have the car of my dreams!!!! Thank you Brent...YOU ARE THE BEST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very happy to hear that we could help put you in the car of your dreams. Brent really enjoys helping his customers. We appreciate your business. Welcome to the Lone Star Motors II family!

lone star motor will not let you down

brent was very helpful didnt let me leave until the car i wanted was mine... thank you lsm..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Bianca for the great review! We are very glad we could help you get the car you wanted. Welcome to the Lone Star Motors Family!

Best experience i have ever had.Words cant explain

Unbelievable customer service! Brent and the entire staff went above and beyond and exceeded my expectations 1,000,000 %. They do what they say they're going to do! I HIGHLY RECOMMEND LONE STAR MOTORS II TO ANYONE LOOKING FOR AN HONEST DEALERSHIP AND GREAT CUSTOMER SERVICE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you William for your great review! We are pleased to hear we have exceeded your expectations! We appreciate your business. Welcome to the Lone Star Motors II Family.

Brent is the best

My family and I were praying for a reliable nice vehicle that we would be so happy paying for after months of walking using Uber and not having transportation. I took a leap of faith and reached out to Brent , which was the best decision ever. Everything moved very quickly the deal was made in a timely manner no shady business straight honesty. If you are looking for a honest company to do business with Loan Star is the place and Brent is the best to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mariah, We are extremely pleased to know that we could make the process of buying a car easy for you and your family. We appreciate the great review and your business. Welcome to the Lone Star Motors II Family!

Incredibly Pleased!!!

So I needed a fast cash car (they finance as well) and found this place. I'm so glad we did! Brent was so communicative, friendly, and on top of it all! We found a car we liked quickly, and without hassle. The whole process was very smooth, painless, and enjoyable. He really seems to know his inventory thourougly, and was very open and honest about everything. At no point did I feel we were being lied to, manipulated, or pressured in any way. I am very thankful we found this lot, and do highly recommend it! Thanks Brent! You're a rockstar!?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Dom for the great review! We are very happy to hear you had a great experience with us. Brent is one of our best salesmen!

GREAT CUSTOMER SERVICE AN FRIENDLY STAFF

If you need a ride whether it be cash, or finance come to LSM, and come ask for Brent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Obie Avery!

GREAT CUSTOMER SERVICE AN FRIENDLY STAFF

GREAT FRIENDLY STAFF! VERY PROFESSIONAL! THEY WERE FRIENDLY AND PATIENT. I CAME IN TO PURCHASE A CAR AND LEFT WITH AN SUV! BRENT WAS THE BEST ANSWERED HIS PHONE AFTER HOURS TO ASSIST.BILLY ASSISTED WITH THE PURCHASE IN BRENT BEING BUSY. WOULD HIGHLY RECOMMEND THIS COMPANY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Laquinta Vance! We are so glad that you had such a positive experience with both Brent and Billy! We appreciate your business. Welcome to the Lone Star family!!!

buying made easy

i had totaled my car on friday october 6th. i was looking n didnt know where to look. my grandson looked and sent me a picture of a car from lone star. from there Brent made it easy. the price was alot less than i thought. my whole experence was easy n very good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy that you had a great experience with us. We appreciate your business. Welcome to the Lone Star Motors II family.