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Maple Ridge Volkswagen

(1,580 reviews)
2022 state dealer award
View 13 awards
2022 state dealer award 2021 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maple Ridge Volkswagen from DealerRater.

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Peter is awesome!

Peter is awesome! Genuine kind and patient with all our questions. If he wasn't sure of the answer he would find out for us promptly. Great customer service! He was so great we bought 2 cars :)

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

VW Maple Ridge is outstanding !

VW Maple Ridge is outstanding !!! The service department is the best !!! Doug Dacosta is always so helpful !!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service from Drew today.

Great customer service from Drew today. Fast, efficient and an awesome sense of humour. Thanks for making my day!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Adam was helpful and kind every step of the way.

Adam was helpful and kind every step of the way. We were buying two cars and he did everything to make sure we were both comfortable and happy with our purchases.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I are very pleased with the service we

My wife and I are very pleased with the service we receive from this dealership. They are knowledgeable, friendly with an eye to staying within budget. Sales crew are top notch and the service department takes care of all our needs. I can't wait to see the new building and location!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The customer service at Maple Ridge Volkswagen

The customer service at Maple Ridge Volkswagen Dealership was exceptional. The financing team specially Kam was very patient and knowledgable addressing all my queries and providing assistance whenever needed. Their professionalism and commitment to customer satisfaction were evident throughout the entire process. I highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a vehicle through Maple Ridge,

I recently purchased a vehicle through Maple Ridge, Volkswagen Dealership's financing, and my overall experience was very Positive . One standout aspect was the transparency throughout the financing process, thanks to Kam being so patient and helping us through the whole process. We will be back since we had a great experience. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bought our 2024 Tiguan from this dealership and can’t say

Bought our 2024 Tiguan from this dealership and can’t say enough form it. Smooth transition in finance from Kam!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the pleasure of working with Stephen, and he was

I had the pleasure of working with Stephen, and he was fantastic! He kept me updated on the whole process while we waited on shipping. He made sure everything was ready for me before I even walked into the dealership. He was very thorough, making sure that I was familiar with all the features of my vehicle, including all of the safety features. Maple Ridge VW became my dealership back when I lived there locally. I have since then moved away from there; but, they truly are awesome, they continue to be my dealership. I drive an hour out of my way to go there, they are worth it. I highly recommend Maple Ridge VW! Their whole Sales and Finance team have always been a pleasure to work with!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stephen is the best product specialist I met so far!

Stephen is the best product specialist I met so far! Not only he is extremely knowledgeable in different makes and models of cars, but he is also very polite and very nice to deal with. He showed and explained to me different features of the cars similar to what i was looking for to help me with my choice of vehicle. Stephen encouraged me to ask any questions I had without rushing me or influencing my decision. He also personally showed me various features and functions of the car that I purchased and helped me set-up the Dashboard and connect my phone to the car for the navigation. I definitely recommend Stephen as a product adviser to anyone who is thinking to buy a new car and looking for some help with choices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.