Reviews
Great experience
My first purchase from Capital Ford. Great experience from online support, appointment scheduled to having the vehicle in question ready upon my arrival and what I would term “no pressure” sales.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there. Thanks for the awesome review! It's great to hear that you appreciated our honest and transparent approach and congratulations on your new vehicle. We hope to see you in the near future and happy driving! - Richelle
Amazing experience and a great truck!
I've bought several vehicles before and had sales reps go to bat for me but this was another level. They did extensive research on accessories, detailing and technical details to save me time, and delivered the vehicle to my front door. After this, I will not only recommend Capital Ford but plan to buy all my vehicles there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mrpoulin. Thank for taking the time to leave us this wonderful review! We're glad to hear you appreciated all our extra efforts and had a great experience with us. We really appreciate your recommendation and we're already looking forward to your next visit! ;) Congratulations and happy driving! - Richelle
Purchase of a new vehicle.
The team of Joe and Brett did an excellent job of selling my wife and I a new vehicle. Being readily available at all times and having excellent knowledge of the vehicles we were interested in. I especially liked being able to have the two demo vehicles overnight in order to have a good look at what we wanted. There was no pressure on us to buy immediately and it gave us time to discuss our options as well. Darren also presented the additional coverages to us in an understandable manner making it easier for us to choose the additional extras we wanted. All and all a job well done by Capital Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Robert74. Thank you for taking the time to leave us some feedback. We're glad to hear that you had a great experience with Joe, Brett, and Darren. We take our customer service very seriously, so it's nice to know that you appreciated our honest and transparent approach. We never want anyone to feel pressured or stressed when they shop with us and we believe car shopping should be fun! If you ever need anything in the future, we hope to see you again! Happy driving! - Richelle
Very helpful to my needs
I needed a truck that had a bigger payload capacity. They listened and were able to accommodate with a new F350. I would recommend and friend or coworker.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there. We really appreciate that you took the time to leave us a review! It was a pleasure working with you and we hope you love your new F350. Congratulations and happy driving! - Richelle
Satisfied Customer
We got three prices from different dealers. We received a competitive price from Capital and excellent advice on when to order our vehicle from the factory. Mirnal and staff provided excellent customer service throughout the ordering and leasing process. I would certainly recommend Capital Ford Lincoln as the dealer for your next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there. Thank you for taking the time to leave us some feedback! We're glad to hear that you had a wonderful recent experience with Mirnal. We'll be sure to pass on your kind message. Your recommendation means a lot to us too, and we look forward to seeing you in the near future. Congratulations on your new vehicle. Happy driving! - Richelle
we were in and out in one afternoon. new edge is great.
Both Sam and Craig were very personable and helpful. They were not pushy or aggressive in the least. They both took the time to answer all our questions. Darren was also very thorough and explained the financing options very clearly and concisely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there. We really appreciate that you took the time to leave us some feedback and we're glad to hear that you had a positive experience with Sam, Craig, and Darren. If you ever need anything in the future or need us to explain anything else, please don't hesitate to contact us. Congratulations on your new Edge and happy driving! - Richelle
Fine experience
From the moment we walked in the door-- a fine experience at Capital. Warm reception at the desk. Professional, friendly salesperson. Straightforward, respectful conversation on pricing--including a respectful attitude to the offerings from other companies. Couldn't ask for more. Love my new Edge!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sid. Thanks for the kind review! We're glad to hear that you had a great recent experience with us and that you appreciated our honest and transparent approach. We do our best not to make any feel pressured or stressed when their shopping at our stores, so it's nice to hear you enjoyed our efforts. :) Congratulations on your new Edge and happy driving! - Richelle
Very friendly and honest had a great experiance
From the moment we walked in the door we were greeted with a warm happy smile from the receptionist our salesman was great very friendly and professional answered all our questions and concerns
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joe. Thanks for taking the time to write us this awesome review! We're glad to hear that you had a wonderful recent experience with us and if you ever need anything in the near future, we hope you think of us! :) Congratulations on your new vehicle and happy driving! - Richelle
Great group at Capital
I had a great experience from start to finish at Capital. They respected my time and made me feel my business was important. I would recommend the staff at Capital Ford to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dboe. Thanks for taking the time to leave us this great review! We're glad to hear that you had a wonderful experience and your recommendation is greatly appreciated. If you ever need anything in the future, we hope to see you again! Happy driving! - Richelle
Go see Abbi
I took my parents into Capital Ford Regina to look at a few vehicles I had picked out to look at for my wife and I, during this process we were working with Abbi. He was super helpful. He grabbed me a few different vehicles to look over and test drive, but I wasn’t 100% set on anything. They had a 2017 King Ranch on their lot and my parents took it for a test drive, Abbi had no problem showing them a vehicle as well as me. He worked with us for a few hours. Stayed late to help them. My parents ended up buying it, so Abbi drove it 3 hours to drop it off for him. Then the next weekend we drove all the back up to look at a few more options Abbi had found for me. So after test driving them, we found our new truck. We left there with a 2018 F150. If you’re in Regina go see Abbi at Capital Ford Regina.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Zachloughran3. Thanks for taking the time to review us! We're glad to hear that you and your parents had a wonderful experience with Abbi and that you guys made the extra trip to visit us. Congratulations all around to everyone and their new truck! :) If you ever need anything in the future, we'd love to see you again! Happy driving! - Richelle
