Reviews
Moe is fantastic. Kept me informed throughout the process...
Moe is fantastic. Kept me informed throughout the process in looking for a new vehicle, and never pressure tactics. High degree of professionalism - highly recommend you deal with Moe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hey MFrenz, Thanks for the lovely message shared about your experience here at McPhillips Nissan about one of our employees here and we're glad you had an amazing time searching for your new vehicle! If you ever need anything or have any questions, don't hesitate to reach out! Best Regards, Dillon O.
Great service! Representatives are very...
Great service! Representatives are very professional...would love to refer to friends and relatives! So what are you waiting for? Come to this dealership and have that wonderful buying experience from Evelyn Lucas!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Neil, Thanks for the lovely message shared about your experience here at McPhillips Nissan and we're glad you had an amazing time searching for your new vehicle! If you ever need anything or have any questions, don't hesitate to reach out! Best Regards, Dillon O.
Its very accomodating and very nice people, easy to find...
Its very accomodating and very nice people, easy to find the place and hassle free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Christopher, We hope you just love that new vehicle in your garage! Thanks for choosing McPhillips Nissan and we hope to see you around in the future. If you need anything from us or ever have any questions about anything, please reach out :) Best Regards, Dillon O.
Worst service people, especially Josh Doria. Arrogant and...
Worst service people, especially Josh Doria. Arrogant and disrespectful. He does not help and endeavour to give solutions. He is not welcoming. I hate to see this kind of people. You need to retrain Josh Doria in order to improve customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Jefuk Fukou, This is Dillon from McPhillips Nissan. I'm terribly sorry to hear about your experience with us. I'll be sure to present your review to our managers so that they're aware of your recent experience with our Service Department. Please go ahead and provide me additional details of your situation, send me an email at dillono@mcphillipsnissan.com so I can better understand this and we can find a resolution! Best Regards, Dillon
Walid made a vehicle purchase easy. Messaged dealership...
Walid made a vehicle purchase easy. Messaged dealership online at 9:00 pm on a Sunday, not expecting to hear anything back until Monday. Within 5 minutes walid messaged me back with availability and set up a time to come in that Monday. Excellent service, could not be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Gord, Thanks for your kind words to our dealership and Walid, we want to thank you again for choosing McPhillips Nissan and we're happy that we could assist you with your new vehicle! If you need anything, don't hesitate to reach out and stay safe! Best Regards, Dillon O.
I have now concluded my meeting and I a very happy that I...
I have now concluded my meeting and I a very happy that I have had the pleasure of dealing with McPhillips Nissan - 11/10 They went above and beyond to make my purchase of my 2021 Nissan Rogue a great experience. Walid is a very easy to deal with and went above and beyond to make our SUV buying experience a easy transition. Thank you to the Team at McPhillips Nissan. I will be back to purchase my wife a used car in the near future- likely the spring of 2022.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Davscowpg, We want to thank YOU for choosing McPhillips Nissan as your dealership! Thank you for your support and we're super happy that you got to find what you were looking for during your visits! If you need anything, please don't hesitate to reach out to us at anytime! Best Regards, Dillon O.
We had a great experience working with Evelyn. She was...
We had a great experience working with Evelyn. She was very patient and worked with us over a very long period of time to make sure we were happy with the new vehicle we decided to purchase. We highly recommend you see her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey TV, We're so happy to hear that you are satisfied with your service with Evelyn! Thank you for your transparent review! If you ever need any help with your new vehicle or have any questions, don't hesitate to reach out! Best Regards, Dillon O.
Walid.M. is such a great guy. He was very professional...
Walid.M. is such a great guy. He was very professional and patient with myself and my wife when we were working on our new purchase to fit into our budget. He listened,invested his time and provided great information to help seal the transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Prince, We hope you just love that new vehicle in your garage! Thanks for choosing McPhillips Nissan and we hope to see you around in the future. If you need anything from us or ever have any questions about anything, please reach out :) Best Regards, Dillon O.
After purchase phoned a couple of times for info and no...
After purchase phoned a couple of times for info and no call backs Was not told that lock on front passenger door does not lock Not told only one key for vehicle. And above all found that each wheel was missing a lug nut!!! Appears to be the locking one but then why would it be missing— no key. How could it pass a safety with each wheel missing a lug nut!!?? Oh well, word of mouth reaches far…
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi CPM1094, This is Dillon from McPhillips Nissan. I'm terribly sorry to hear about your experience with us. I'll be sure to present your review to our managers so that they're aware of your recent experience with our Sales Department. Please go ahead and provide me additional details of your situation, send me an email at dillono@mcphillipsnissan.com so I can better understand this and we can find a resolution! Best Regards, Dillon
We did not realize the closing time and we were looking...
We did not realize the closing time and we were looking through the lot just as everyone was leaving for the day. Moe was in his car leaving , then stopped to speak with us. The following day, he helped me to find the right vehicle. What impressed me the most is he was not pushy. I would highly recommend him S.Zielke
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Sherine! Thanks for choosing and trusting us here at McPhillips Nissan with the purchase of your new vehicle! We hope you are enjoying it and staying safe! As always, please reach out to us if there is anything you need. We're always here to help! :) Best Regards, Dillon O.