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Auto Haus Volkswagen

(606 reviews)
2020 state dealer award
View 6 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus Volkswagen from DealerRater.

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Tanveer’s the man!

I went in for a trade-in in the afternoon and still that afternoon I walked out a very happy owner of a 2019 VW Jetta! Thank you Tanveer for the top quality customer service! Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service and genuine attitude

I contacted Tanveer for a Mustang GT and asked for a quite low price for the veichle. And Tanveer is very patient and genuine, finally we hammered out a price. He is very professional and if any of my friends want to buy from you guys, I would recommend Tanveer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership overall wasn’t bad except the salesman

I had the worst experience after buying my golf from this salesman tan beer , at first he seemed very nice and sold this car to me before buying it had some scratches on the car which he promised would fix it ever since I picked up the car he completely changed his colour, every time I would go there he would act he doesn’t know me , secondly how unprofessional he was my bill of sale had totally a wrong name which I got him to fix 3 months after buying my car . If you are expecting a good after sales service don’t go to tanveer he even put extended warranty on my loan without telling me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Tire repair

Always great service even at short notice. Very comfortable waiting area. Would not take my Tiguan to anywhere else. Very friendly staff and always very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience at this dealership!

I have bought my last three vehicles from this dealership, and always get the best customer service and feel very comfortable with my decisions. I recently bought a 2019 Jetta and love it! I will definitely keep coming back as I trust the staff to help me make the best choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Matthew Melo and Cody wood

We recently picked up a new Jetta for myself and a new Tiguan for my Dad, and we are very satisfied with both vehicles….super value and many options for sure. Matt and Cody were also great to us and really made purchasing the two cars super easy and hassle free. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Used vehicle purchase

Was a pleasure working with this dealership and the sales person involved was very professional. There was no pressure, just good knowledge given. The balance of the process was also very good. Jim

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

New Car Purchase

Went into Auto Haus to test drive the 2018 Golf R (was trying to decide between it and the Subaru WRX) I phoned ahead and was passed to Mark. He was friendly and enthusiastic on the phone, as well as in person. He managed the test drive very well also. Matt was friendly, professional and very knowledgeable about the Golf R. It was due in part to Matt's willingness to take so much time to deal with me and answer my questions that I decided to go ahead and purchase the Golf R. Matt went well out of his way to help me, and I would recommend Matt at Auto Haus VW to anyone who is looking to spend their hard earned money on a new VW.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Matthew Melo Great to Deal With!

It was a pleasure dealing with Matthew! It took several months to get a deal down involving a trade in. Matthew took the time to follow up with me until something worked out. Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Highly Recommend Adam McDonald at Knight Auto Haus VW

I have been driving and purchasing cars with my family for over 25 years now and working with Knight Auto Haus Volkswagen was the most pleasurable and stress-free car buying experience I have ever had. The dealership was very well laid out and clean with very professional sales people. I want to specially mention Adam McDonald who helped me to find the EXACT car I was looking for. The day I purchased my car Adam McDonald and his Sales Manager Cody Wood were nothing short of polite, professional and very easy going. The negotiation was one of the smoothest I have ever had which was due to both Adam and Cody’s very relaxed approach. I must mention Daniel Ribeiro, the Finance Manager as well because he was equally relaxed with his informative and concise way of operating. He had some great stories as well to make filling out all the paperwork interesting. So, by the time I had finished filling out all the paper work and getting my insurance the dealership had the car all prepped, cleaned and ready to drive away. I had never had a car buying experience where I was able to both purchase and drive away the car I wanted in the same day let alone under an hour later. Simple amazing. Therefore, I wish to highly recommend Knight Auto Haus Volkswagen and Adam McDonald for all his hard work helping me find the exact car that I was looking for. As well as Cody Wood and Daniel Ribeiro for helping to make my buying experience one of the best I have had to date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.