Reviews
I have purchased three Mercedes from Mercedes-Benz
I have purchased three Mercedes from Mercedes-Benz London, always facilitated by Tony Yang. Tony Yang is a consummate professional, and a true gentleman. I have always felt like I received the best deal possible, both on purchase price, and trade-in value. The entire process has always been effortless, thanks to Tony Yang and Greg Guzman. If you are considering purchasing a Mercedes, don't look anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Have a wonderful experience at MB London.
Have a wonderful experience at MB London. From the start to the end, Tony Yang was there to help us with our decision & answer any questions. From the first visit to the signing of the contract, to picking up our vehicle. Thank you, Tony & MB London.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really didn't needed a new vehicle, our current
We really didn't needed a new vehicle, our current vehicle was just a year old. When we went to the dealership to test ride the new GLC 300, I told Tony to 'make me buy' this by giving us numbers that we can't say NO to. He did exactly that, no xx and on point. Tony won't promise anything that he can't deliver and he will never not deliver anything he promised. It was a seamless transaction and we are happy with our purchase. Greg from Finance was another gem of a professional. It was pleasant working with him. Although we didn't meet Mike in person but he did help us make this happen over emails. All in all it was a great experience at MB London. We will for sure do business again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was looking for a AMG C43 for over 3 months and had
I was looking for a AMG C43 for over 3 months and had been to numerous car dealers across southwest Ontario looking for the right car. In all fairness I loved every car that I test drove but it was the customer service that made me sign the papers at London Mercedes. Dealing with Tony was the best car buying experience of my life. I knew that buying from London Mercedes would give me peace of mind for as long as I own the car. I have no doubt in my mind when the time comes for me to buy another car I will be going back and will never hesitate to recommend anyone else to go there first as well. Thanks again to Tony and the rest of the team at Mercedes London!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your exceptional car buying experience at Mercedes-Benz London, Morgan! We're thrilled to hear that Tony and the rest of our team provided you with top-notch customer service that exceeded your expectations. It's fantastic to know that our commitment to delivering a seamless and enjoyable car buying experience has left a lasting impression. We genuinely appreciate your recommendation and look forward to welcoming you back when the time comes for your next car purchase. Thank you again for choosing Mercedes-Benz London!
Happy to acknowledge both London MB dealership and Mike
Happy to acknowledge both London MB dealership and Mike Robinson as my sales person in most recent purchase. Have been doing business with this place for more than 12 years and will be returning - this is the fourth vehicle. Would most definitely recommend Mike as a person to deal with - he will hear you and will genuinely attempt to address any issues or any of your concerns - and this is consistent throughout the ownership. Service department as well has been outstanding - they do know that at times the requirements for the mechanics or electronics might be more stringent depending on the driving setup of the vehicle and will address issues that for "casual"drivers might not represent a problem whatsoever (racing environment). Kudos to Marcus as well - life would be more difficult without his help. In summary: will do business with them again and will recommend this dealership to anyone without hesitation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience with Mercedes-Benz London and specifically with Mike Robinson. We are delighted to hear that you have been a loyal customer for over 12 years and that this is your fourth vehicle with us. We appreciate your recommendation of Mike as a salesperson who genuinely listens and addresses any issues or concerns. It's also great to know that our service department has consistently provided outstanding service, catering to the specific needs of your vehicle. We truly value your business and look forward to serving you again in the future.
My recent purchase experience with Mike was very
My recent purchase experience with Mike was very pleasant. He is a friendly and professional sales consultant. He listened to our questions carefully with smile and patience, and answered all questions and explained the details with his best knowledge. He organized the purchase process well and the whole purchase was smooth and stress free. I would strongly recommend Mike to anyone who is interested in Mercedes Benz.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience with Mike Robinson at Mercedes-Benz London. We truly appreciate your kind words about his friendly and professional demeanor, as well as his attentive and knowledgeable assistance throughout the purchasing process. We are delighted to hear that your experience was smooth and stress-free. Your recommendation means a lot to us, and we hope to have the opportunity to serve you again in the future.
Excellent experience in all respects - a seamless,
Excellent experience in all respects - a seamless, efficient and stress-free sales experience. Mike Robinson is an outstanding sales professional - knowledgeable and expert at providing all of the information I needed for my car purchase as well as providing great follow-up on any and all questions. And great service as well. Stellar experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback! We are thrilled to hear that you had an excellent experience with us at Mercedes-Benz London. Mike Robinson is indeed an outstanding sales professional, and we are proud to have him as part of our team. It's great to know that he provided you with all the information you needed for your car purchase and followed up on your questions. We appreciate your kind words about our service and are delighted that your experience with us was stellar.
I don’t usually write a review but I feel Tony Yang, AMG
I don’t usually write a review but I feel Tony Yang, AMG Specialist at Mercedes-Benz London deserves recognition for providing exceptional car buying experience. He was very respectful and promptly responds to inquiries even after I took delivery of my new suv. I will definitely recommend Tony to my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Brett, for taking the time to share your positive experience with us. We're thrilled to hear that Tony provided you with exceptional service and made your car buying experience a memorable one. We appreciate your recommendation and look forward to serving you, your family, and friends in the future.
We had a great experience with MB London.
We had a great experience with MB London. Our purchase experience was quick without aggressive sales tactics for add-ons. And they took the time to highlight many of the features of the car before we drove it off the lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience with us, L Snow. We're delighted to hear that your purchase experience at Mercedes-Benz London was quick and devoid of aggressive sales tactics. It's fantastic to know that Tony was able to provide you with a thorough overview of the car's features before you drove it off the lot. We appreciate your feedback and hope to serve you again in the future.
Another outstanding experience with the Mercedes Benz
Another outstanding experience with the Mercedes Benz London team! Tony, Mike, Markus, Greg and Rob once again provided exceptional service during our recent purchase. We were able to buy with confidence knowing that they would treat us right and ensure we were 100% satisfied with our purchase decision and experience. Tony took the time to review all the controls and features during delivery and Markus and his team ensured the vehicle was detailed and serviced like new.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We are thrilled to hear that Tony, Mike, Markus, Greg, and Rob provided you with exceptional service during your recent purchase. It's great to know that they made you feel confident in your purchase decision and ensured your satisfaction. We appreciate your recognition of Tony's efforts in reviewing all the controls and features, as well as Markus and his team for ensuring the vehicle was detailed and serviced to perfection. We are grateful for your support and hope to serve you again in the future.
