Reviews
Excellent Service
I was seen very quickly upon arrival and the whole experience was very smooth. Mark was quite thorough in seeing to my needs. The other staff were quite friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2017 Ford Explorer
I just purchased a 2017 Ford Explorer in March. I had purchased a 2008 Ford Escape in June of 2007 and figured it was time to upgrade I loved my Ford Escape I had such wonderful customer service for 10 years-oil changes,etc. I bought both my vehicles from Murray Elke who is so professional, accommodating and a true pleasure to deal with. My husband and I have been dealing with Murray Elke and Capital Ford Lincoln/Landau for 19 years and have always been treated like valuable customers and made to feel welcome when coming into the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
EXCELLENT EXPERIENCE BUYING @ CAPITAL FORD
My wife and i bought a 2017 ford escape. We had a budget in mind, the specs of the vehicle that we needed and the color. Phil and Jeff did their best to help us and make our budget work. They were very easy and straightforward to talk to. Everything worked out and we were happy when we left the dealership. They did not force us to take any deals we did not like and came up with options instead. Jacqi helped us on the financing side, explained everything and suggested value-adding services. She's a very nice person as well, went thru the calculations several times until we were sure we understood our payments. We will definitely recommend this dealership to family and friends!!! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
professional,knowledgable,not pushy
Phil was very helpful and friendly and explained the buying process. Jeff was helpful with the purchasing details. Jacque went over the financing options in details.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The BEST experience!
I just purchased an excellent 2015 Dodge Grand Caravan from Eric Reece. He was exceptional! The car buying experience can often be anxious, but Eric was very easy to talk to. His manager Rob Mirrlees added additional information and expertise. They were increadibly helpful and honest (and we got a GREAT price too). I highly recommend this dealership. Thanks Eric and Rob! Matt
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Great staff, very friendly. Helped to quickly find the right car for me at a great price. I would recommend this dealership to anyone looking for a vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service
Jeff and Roger in sales figured out a plan to help me exchange a leased vehicle for a new purchase, as I was putting too many kms on the lease. They were both very helpful and patient as they explained all of the options and let me come to my own decision as to what was best for me. Loving the new Escape so far!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience!
I am very happy with my new truck and the whole process of trading in my car! Mark walked me through each step and made sure I was comfortable with my new truck before driving off! He knows his stuff about cars and trucks and found the right truck for my needs. This is one happy customer😃
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford Egde used 2013
Awesome dealership! I felt comfortable and not rushed. My Sales Representative Mark Elliot was very nice and help me find a great used vehicle at a great price. Everyone at the dealership was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2017 Lincoln MKZ
Capital Ford was a great experience..I have been dealing with this dealership for the last 8 years and have never been disappointed. Roger Van Ryssel was the Product Specialist that I dealt with. No pressure sales and got back to me with my answers asap. Very professional and a great person to deal with. Jacqi Broesky was our finance manager and did a great job of getting the paper work we needed and got us back on the road in a timely fashion. Hats off to these two individuals who worked together to make our purchase very smooth and painless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
